Breakthrough Communications Reviews 175

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I found this a very useful meeting, having picked up some good tips! Particularly the free photos/design anything with Pexels and Canva.com. I do have to produce posters for our notice boards... See more

Rated 5 out of 5 stars

We recently had GDPR training delivered by Daniel Purchese from Breakthrough Communications, and it was truly superb. Daniel took the time to thoroughly understand our council and the work we do,... See more

Rated 5 out of 5 stars

The guys are really helpful, nothing too much trouble. As a result of taking on their ideas about Facebook Live etc, we broadcast our meeting on Monday Night and many of our residents listened in and... See more

Rated 5 out of 5 stars

The team at Breakthrough Communications are fantastic. Booked me in quickly and with no fuss and quick at responding. Darren was extremely knowledgeable and helpful, got to the point and provided me a... See more

Company details

  1. Consultant

Written by the company

We are specialists in helping parish and town councils engage and communicate with their communities.


Contact info

4.9

Excellent

TrustScore 5 out of 5

175 reviews

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Rated 5 out of 5 stars

Excellent GDPR Training

We recently had GDPR training delivered by Daniel Purchese from Breakthrough Communications, and it was truly superb. Daniel took the time to thoroughly understand our council and the work we do, tailoring the session specifically to our needs. This level of preparation made a typically complex and often arduous subject both relevant and genuinely interesting.

His delivery was engaging throughout, keeping councillors and staff fully involved for the entire 90-minute session. Daniel has a natural ability to explain complicated topics clearly while maintaining energy and interaction across the group.

I would highly recommend Daniel and the training he provides to any organisation looking for informative, engaging, and well-structured GDPR training.

26 March 2026
Unprompted review
Rated 4 out of 5 stars

Equal Opportunities training

Equal Opportunities training
Daniel is an excellent training, the pace of the training is good, and there is opportunity to share experience and ideas in a safe environment.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Really good advice

Really good advice, clear there had been some research into my needs before the call and therefore everything was highly relevant and useful.
Followed up with a step-by-step of the advice given and a helpful summary.
Thank you

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Clear and concise advice

It is great to have the advice clearly and concisely shared from a professional advisor. I appreciate the time spent explaining to me the outcome as well as providing the correct language to use in a reply to a data query.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Darren was extremely helpful and…

Darren was extremely helpful and clearly highlighted all the key points we needed to be aware of regarding the matter. His guidance made it much easier to understand the important aspects and next steps.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Advice was clearly explained and…

Advice was clearly explained and followed up with legislation evidence. This meant we avoided making potential errors which could have been challenged.

A complex topic which you helped us navigate.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

High quality support

I recently received advice that was not only professional but also clear, well-informed, and tailored to our specific situation. The guidance was delivered with clarity, making it easy to understand our options and next steps.

It’s refreshing to receive high-quality support. I wouldn’t hesitate to seek advice again or recommend it to others looking for trustworthy, professional guidance.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We are a Parish Council who needed advice regards a possible data breach (by a allotment tenant). The expert view came from Darren who was very knowledgeable and clear in his advice. As Proper Officer for the Council I was very happy with the advice and how this was put across.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Advice re FOI request

Darren was absolutely brilliant. Very knowledgeable on FOI act, went through the request step by step and advised at every stage. I cannot thank Darren and Breakthrough Communications enough for the advice received.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Freedom of Information

This is the second time I have used this service and on both occasions I received prompt help and advice on with my question.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Support exceeded expectations

The advice and guidance from Darren, Head of Data Protection exceeded my expectation. The Service from Breakthrough Comms, a NALC support partner, was excellent. The online meeting gave me an opportunity to further explain the issue and Darren followed this up with a comprehensive advice note which was brilliant.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Very interesting and informative AI training sessions led by an excellent speaker

Fantastic training session on AI for Council Communications and Community Engagement. Really recommend this engaging and thought provoking training opportunity to any local council considering implementing AI into their organisations.
I gained plenty of useful hints and tips and best practice recommendations. Daniel Purchase really is an engaging speaker and very knowledgeable on the subject matter.

22 January 2025
Unprompted review
Breakthrough Communications logo

Reply from Breakthrough Communications

Thanks Karen, we really appreciate the feedback.

Rated 5 out of 5 stars

Breakthrough Communications are really…

Breakthrough Communications are really helpful, easy to get hold of and easy to talk to.

The advice they give has been tested recently and has stood up to that test, so I have absolutely no hesitation in recommending them. We certainly feel a sense of comfort knowing they are available for any unexpected issues.

16 December 2024
Unprompted review

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