Braumarkt Reviews 11,525

Made a (second)ticket about a faulty product on 12 November 2025 with the promise to hear back in 2-5 business days… it now is 14 December 2025. Never received any response from the company besides newsletters and ads… it was a complaint not a free option to have a chat.

Professional and very pleasant service. I just advise taking care of your stock :D

The shipment was very quick, and the items had a fair price. Overall a satisfied customer here.

Fast, simple, and good selection. Need I say more?

Everything was great, all the stuff was perfectly packaged and delivered within few days, nothing was broken or scratched

Very happy with my purchases in Braumarkt, very quick deliveries and great support.
While the catalogue is better organized than the most of the competitors I whish there would be better suggesting alternatives or accessories or related elements to guide on the purchase.

my pals are fond of brewing their own beverages, especiilay cider, so they need some special ingredients, I am not a specialist in this business, but I know from the cider they make that is treally good, better than many brands actually, and cheaper to me :DD actualy I pay nothing haah, but I know it is not expensive as per my friends words

It has not only a giant waiting time for your order to be shipped, but the last time I received the malt that has the best before date was just a month after the date of delivery. Thank you very much, Braumarkt!
The only reason to use this store again because their fermentation buckets are good.

Waiting for order almost 2 weeks. It should be information about delay and let to made decision to customer

Pricing was excellent and delivery was quick within 1-2 business days. As there is no shop or warehouse in NL anymore I was a bit worried, but all ok.

I had ordered two bucket brewing kits. Both came with taps that were too large for the hole in the bucket. Because of this, I had to send an email. Fortunately, new taps were sent free of charge, which is nice. The website also stated that care should be taken to avoid scratching the inside of the buckets, as this can promote bacterial growth. However, when the buckets were delivered, all the lids, airlocks, and hard objects were placed inside the buckets. This definitely caused scratches during transport. That’s unfortunate.

There is also incorrect information on the website about the size of the brewing flasks. There are two types: one with a narrow opening and one with a wider one. However, the website lists the same opening diameter for both. This is not correct.

Good communication
Fast answer

Competitive pricing. Would buy again

Glass items were shipped late, in an unmarked box and filled with badly packaged broken glass. Service desk unresponsive for over a week (1-3 days noted as expected time). Calling the service desk connects you to an AI-bot that continues to only speak German.

Though I usually dont mind some things going wrong, this has been a road of misery, and yet to talk to a human being.

Quick delivery and easy and very good value

Fast dalivery

Braumarkt merged with a German company and moved operations to the middle of nowhere Germany. This means:
1) Extremely slow delivery times (it took 10 days to get my package)
2) Very high shipping costs
3) Fewer products in stock
4) Higher product prices

After 8 years as a loyal Braumarkt customer, they've lost my trust. They really shot themselves in the foot and have a worse product at a higher price. Such a pity.