Right from the start I found the staff very informative and helpful. Showed empathy regarding my circumstances. Location was good. The unit was clean when I arrived. Code to the gate was given. Unit... See more
Company replied
Location
Switch location25 Wrecclesham Hill, Wrecclesham, Farnham GU10 4JU, GU10 4JU Farnham, Surrey, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tom helped brilliantly with all my queries. Excellent PR and communication. Decided to rent a long thin storage container in Farnham rather than Alton and Tom had it cleaned and ready for me today for... See more
Company replied
We’ve just started using Brant Storage in Farnham, and the whole process, from start to move-in, has been easy and smooth. The customer service team is always happy to answer questions. They provided... See more
Company replied
Staff were very helpful and kind. Particularly Sam!
Company replied
Company details
Written by the company
Brant Group Self Storage has grown from strength to strength since the company was started in 2007. The company was started when a gap in the market was seen and as there were very few self storage providers in the surrounding areas of Hampshire. Since then the company has grown and added more locations, as well as constantly making improvements to our current sites. With a wealth of experience in the storage industry, you can be assured of a committed team with expert knowledge to help you choose the right storage unit in a convenient area that suits you. All of our sites are secure with CCTV, which is monitored 24/7 by our own private security.
Contact info
25 Wrecclesham Hill, Wrecclesham, Farnham GU10 4JU, GU10 4JU, Farnham, Surrey, United Kingdom
- +441252418025
4.1
Great
5 reviews
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Responsive and communicative
Right from the start I found the staff very informative and helpful. Showed empathy regarding my circumstances. Location was good. The unit was clean when I arrived. Code to the gate was given. Unit was easy to access.
Communication was very good and responsive. Would highly recommend.
28 March 2026
Unprompted review
Reply from Brant Self Storage - Farnham Self Storage
Thank you for your thoughtful feedback—we’re really glad our team could support you and make the process as smooth as possible during your circumstances. It’s great to hear everything from access to communication met your expectations, and we truly appreciate the recommendation!
Staff were very helpful and kind
Staff were very helpful and kind. Particularly Sam!
1 April 2026
Unprompted review
Reply from Brant Self Storage - Farnham Self Storage
Thank you for sharing your recent experience with Sam, we have passed on this feedback!
Tom helped brilliantly with all my…
Tom helped brilliantly with all my queries. Excellent PR and communication. Decided to rent a long thin storage container in Farnham rather than Alton and Tom had it cleaned and ready for me today for move in. The insurance that was required was a bit steep compared to independent insurance but the overall package still good value for money and cheaper than elsewhere. Thank you very much Tom.
13 April 2026
Unprompted review
Reply from Brant Self Storage - Farnham Self Storage
Thank you for your kind review – we’re really pleased to hear Tom looked after you so well and got your Farnham unit ready for move-in quickly. We appreciate your feedback on the insurance and are glad overall you found us good value, and if you need anything at all, just let us know.
Extremely easy to book very safe and…
Extremely easy to book very safe and secure. Easy if you have to move dates too. Always happy to help at the end of the phone.
16 February 2026
Unprompted review
Reply from Brant Self Storage - Farnham Self Storage
Thank you for your kind words – we’re really pleased you found the booking process easy and our site safe and secure, and that the team were able to help whenever you needed us.
Highly recommend Brant Storage
We’ve just started using Brant Storage in Farnham, and the whole process, from start to move-in, has been easy and smooth. The customer service team is always happy to answer questions. They provided removal service to bring my items to the storage unit, and even that went smoothly! For a stress-free experience, I would highly recommend Brant.
9 January 2026
Unprompted review
Reply from Brant Self Storage - Farnham Self Storage
Thank you for your review, Alli. We are pleased to hear the process was nice and easy for you - Jenna
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.