Amazing Service, ordered them got them the next day!!! The Fragrance is Great, the Citrus Dreams is Lovely, a Summer Banger!!! Royal Amber a Great all rounder, Vanilla is is light enough to wear throu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
UK based fragrance brand specialising in unique exclusive scents created by us. For the fastest replies to any enquiries please message us (DM) on instagram @bransoncote.store
Contact info
United Kingdom
- info@bransoncote.store
- bransoncote.store
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good smell and last long great perfume
Very good sample good delivery upon…
Very good sample good delivery upon arrive
Got sent my samples last week and loved…
Got sent my samples last week and loved everyone of them vanilla is my favourite all quality products .independent store as well .will be ordering soon .👍👏👏
Very good customer service although my…
Very good customer service although my bottles got damaged in transit, they rectified the situation by sending out another fragrance, and what can I say about the perfume, very good quality perfume, so overall a positive experience
Absolutely useless
Absolutely useless, said to me that they would create me a customisable unique fragrance for me, as-well as the 4 samples. I place the order for the 4 samples expecting the unique fragrance to come with them as that is what we agreed on, samples arrived without the unique fragrance so I complain. They then decide to just send me the same 4 samples again? I complain again. They send me some screenshots of proof that they sent my parcel although it has nothing to do with the unique fragrance. In the screenshot it had all the personal details of 3 other people that had unfortunately ordered from this terrible company, including name and address and what they ordered. They then send me a long paragraph explaining to me how its my fault and have not replied since. Absolutely useless and unprofessional do not order from here, they will probably take down my review so they can continue to be the dodgy low quality company they are.
Excellent service and the products…
Excellent service and the products smell amazing! Keep up the great work guys! Quality products and service!
Scam
Scam
Be warned and be wary about giving your payment information.
I have never received my “order” nor the “replacement “
Smells lovely
Smells lovely, got a few samples, my favourite is the Royal Amber.
Don’t waste your time with this…
Don’t waste your time with this company. Talk the talk. Advertise a quality product and orders arrive nothing like what is advertised. Offered a discount to leave a review which I did and when I re ordered bottle arrived nothing like what was advertised. Leaked. Pump didn’t work. Contact and defaulted back the liquid is what I have paid for. Save your money and stick to Noted Aromas 🫡
I know this is my second review but…
I know this is my second review but ordered bottles with a super discount after receiving samples. When bottles came they had leaked and I’d lost a fair amount of product. I will give the team their due as I reached out to them and they agreed to send replacement ones when they got their new bottles in, which they in fact did and I received this morning. The new packaging is much improved and the bottles are better.
I ordered a bottle of vanille noir and one exotic amber (a new scent). Both of these are gorgeous and the exotic amber has projected all day as well. Very happy customer.
Nice well blended perfume
Nice well blended perfume, would purchase it on any day. Kindly check your packaging as my previous order was damaged by the courier. Your perfumes are long lasting, ta…
Great smelling perfume (citrus)
Great smelling perfume (citrus), lasts all day. Quickly became one of my favourites.
Absolute amazing experience
Absolute amazing experience! Fast delivery and the perfume samples were beautiful. Would love to get one full size fragrance . Thank you ! Elena
2 bottles out of 6 turned up still…
2 bottles out of 6 turned up still waitting to be resolved
Order not received very slow at…
Order not received very slow at replying and just tell you the same thing update got my order 11 days after ordering but they had leaked everywhere and all the name stickers had smudge n fell off shame some off them smell good the dits that are left that is
One came leaked and broke and all they…
One came leaked and broke and all they had to say wasI apologise and they make it 15Oml yet ones 100 so that makes no sense didn't offer anything for it a replacement nothing at all both bottles are so clearly different it's not even funny Terrible service and quality control least they don't smell half bad
Got some samples which were delivered…
Got some samples which were delivered rapidly. The scents are extremely stunning.
SCAM
SCAM - this a complete scam they will offer free samples and charge postage and no items will arrive
STAY AWAY AT ALL COSTS !!!!!
When you try to approach the customer services that are very unhelpful and will continue to fob you off and no items will arrive - feel very blessed to only be conned out of £4
Poor packaging. Bottles had leaks. Not worth
I was quite excited to receive my two full sized bottles after trying their free samples. As some customers have pointed out, there was a delay with my delivery too and the package arrived in a terrible condition. Both the bottles had identical small holes on the underside from which the perfume had leaked out. One 100ml bottle was nearly empty. It was definitely a packaging issue and poor quality of bottles used rather than mishandling by the delivery service because there were no cracks on the bottle and the box in which arrived did not show signs of damage either - just sticky and soaked in perfume oil. The bottle caps didn’t fit the bottles either. Quite disappointing that they claim to be niche ‘luxury’ but cannot even get their packaging right.
I don’t have any negative comments about the scents. They’re not very unique but I liked them and that’s the reason I wanted to try the full size to test longevity but wouldn’t pay again because I did not get my money’s worth. Try the free samples but order the full size ones at your own risk.
Order not received
Placed an order for their samples at the discounted rate they offered but have yet to receive them. Tried to contact them but apart from one email asking for the order number which I had already provided there has been no response. Disappointed as the fragrances sounded interesting and I was looking forward to trying them out.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








