Brandecosse Reviews 207

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality and craftsmanship of their products. Customers consistently highlight the exceptional comfort of the boots, often noting they feel great right out of the box with little to no break-in period. The delivery service is also frequently commended for being quick and efficient, with many orders arriving earlier than expected. People appreciate the excellent customer service, including helpful advice before ordering and prompt responses to inquiries. However, some reviewers were not happy with the waterproofing of certain boots, experiencing wet feet in damp conditions. A few others also felt that the sizing could be small or narrow, suggesting going up a size, especially for wider feet or if planning to wear thick socks.

What people talk about most

Product

Consumers find the product to be of high quality, with many praising the leather, thick soles, and overall... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the superb craftsmanship and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency of... See more

Service

Customers had positive experiences with service, often describing it as top-class, super fast, and excellent.... See more

Order

Customers consistently note positive experiences with order, praising the simplicity and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These boots were delivered in good time and are exactly as described. I have been putting them through their paces over the last 2 weeks, lots of mud, hills, tarmac and lots of water. I have had numer... See more

Rated 5 out of 5 stars

What a fantastic company to deal with. Great advice on the telephone prior to placing my order and then my Capriolo boots arrived within 48 hrs. I’ve now walked about 20 miles in them and they are in... See more

Company replied

Rated 5 out of 5 stars

Quick delivery perfect when my old other branded boots split on Wednesday and I was wearing my new brandcosse boots on Saturday! Didn’t have time to break them in lucky for me they felt like slipper... See more

Rated 5 out of 5 stars

Purchased my first pair about four years ago, they were comfort from the word go, I wear them quite regularly and each time there comfort surprises me. When I saw the limited edition boot I could not... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Clothing Store
  4. Clothing Supplier

Written by the company

Brandecosse is a British footwear brand rooted in the Galloway Hills of Scotland, built on over 40 years of shoemaking expertise. Family-founded and driven by a passion for the outdoors, we create premium walking, hiking and hunting boots designed to go the distance. Blending traditional craftsmanship with modern performance, every pair is made with purpose — to be worn in, not worn out. We focus on durability, comfort, and timeless design, producing footwear that supports real adventures in real conditions. At Brandecosse, we believe in buying better and buying less. Our boots are made to stand the test of time, delivering reliable performance and enduring quality with every step. Season after season. Year after year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply OUTSTANDING!

This is my first purchase and experience of Brandecosse. I can honestly say that the company have been superb in every respect. Exceptional products, outstanding customer service (which is rare these days!) and incredibly prompt delivery method. Thank you very much for the boots, that I am looking forward to wearing out and about in the UK and abroad. I highly recommend Brandecosse and will definitely make more purchases in the future. Keep up the great work.

22 April 2025
Rated 5 out of 5 stars

Just the best boots

Just the best boots. I have a pair of the Cervo Rosso which have withstood everything that I’ve thrown at them. I’m now very much looking forward to receiving my pair of Capriolo.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

All-terrain slippers—The Capriolo—I…

All-terrain slippers—The Capriolo—I…
All-terrain slippers—The Capriolo—I love these boots. I bought them for hiking on the west coast of Ireland's Connemara—beaches, rocks, cliffs, moors. They are the most comfortable pair of walking boots I have worn—super light, firm hold, and solid grip when rock hopping, climbing down or up sea cliffs, and waterproof for dashing along a beach as the tide comes in. I haven't taken them off since I got them.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

All-terrain slippers—The Capriolo—I…

All-terrain slippers—The Capriolo—I love these boots. I bought them for hiking on the west coast of Ireland's Connemara—beaches, rocks, cliffs, moors. They are the most comfortable pair of walking boots I have worn—super light, firm hold, and solid grip when rock hopping, climbing down or up sea cliffs, and waterproof for dashing along a beach as the tide comes in. I haven't taken them off since I got them.

20 March 2025
Rated 5 out of 5 stars

I have various pairs of Brandecosse…

I have various pairs of Brandecosse boots - they are beautifully made and wear so well. I see the teams at fairs we do and it's a real challenge not to buy more. So easy to order, delivery is rapid and everyone is so great to work with.

27 March 2025
Rated 5 out of 5 stars

Very simple and fast service

Very simple and fast service. I ordered the boots and they arrived very quickly. The boots are simply fantastic and very well made. I was nervous from moving from a big name to Brandecosse, but this is not the case and so far the service has been great. I have worn the boots expecting to break in but straight out of the box and five miles later, all coo. Very impressed

19 March 2025
Rated 5 out of 5 stars

Exceptional boots

Exceptional boots crafted by an outstanding company! I’ve been thoroughly impressed with my experience. After 10 months of regular use, I noticed a minor fault in one boot. I reached out to Brandecosse, and their customer service was phenomenal — they replaced my boots with a brand-new pair the very next day after I returned mine. I can’t recommend them highly enough!

The boots are a perfect blend of functionality, comfort, and timeless style. With their heritage-inspired design, they look fantastic while standing up to daily wear. Without a doubt, a perfect 10/10!

25 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look