After login, Transaction page showed it clearly: changing device with case #70895 lost my filters, last game and stake. Message centre turned a simple account check into a support loop after another r... See more
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before bed, and then Email thread #61169: message centre marked resolved on older Chrome browser while the spins stayed missing. Mobile page made a basic casino issue become a support loop after 4 min... See more
The payment area button hid behind the keyboard on my nearly dead phone. The problem was that the blank table made the evening impossible to check. I was late for the train and didn't need another res... See more
sent wrong id first, support explained calmly, finally verified
Company details
Written by the company
7Gear Casino | Welcome Pack up to £5000 + 500 FS
Contact info
United Kingdom
- brand-picks-report.com
3.2
Average
190 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
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Navigating the dark theme feels…
Navigating the dark theme feels intuitive and incredibly smooth.
2 September 2026
Unprompted review
Mobile browser performance is…
Mobile browser performance is incredibly seamless, no app needed.
2 September 2026
Unprompted review
Playing slots on my tablet through the…
Playing slots on my tablet through the browser is perfectly optimized, no app needed.
2 September 2026
Unprompted review
Games load instantly
Games load instantly, no more annoying waiting screens between spins.
2 September 2026
Unprompted review
Games load almost instantly
Games load almost instantly, no frustrating waits between spins.
2 September 2026
Unprompted review
Playing slots on my phone feels…
Playing slots on my phone feels seamless, just like a dedicated app.
2 September 2026
Unprompted review
The bonus terms are fair
The bonus terms are fair, particularly the wager-free cashback offers.
2 September 2026
Unprompted review
Live blackjack dealers are professional…
Live blackjack dealers are professional and the stream quality is top-notch.
2 September 2026
Unprompted review
Navigating the dark theme feels…
Navigating the dark theme feels intuitive and premium, a definite plus.
2 September 2026
Unprompted review
Doge withdrawals are a breeze
Doge withdrawals are a breeze; the speed is unmatched by other platforms.
2 September 2026
Unprompted review
The dark interface maintains a premium…
The dark interface maintains a premium feel across all devices.
2 September 2026
Unprompted review
after work I opened free spins on crazy…
after work I opened free spins on crazy time; the two balances merged on screen inside the casino account on the slot screen. Lobby notice showed the wrong status before I closed the laptop.
30 August 2026
Unprompted review
The account page says one thing
The account page says one thing: Bonus balance and real balance mixed together on the slot screen
1 September 2026
Unprompted review
Looked twice
Looked twice, Wagering page #53702: Legacy of Dead moved wagering by 5% after 18 minutes after the promo implied more. Mobile page contradicted the email before I closed the tab
30 August 2026
Unprompted review
Not ideal
Not ideal: Deposit limit change had no timestamp, just a vague casino message
2 September 2026
Unprompted review
The responsible play page uses tiny…
The responsible play page uses tiny grey text for the waiting period. I only noticed after trying to change the limit.
2 September 2026
Unprompted review
The game loaded on desktop and failed…
The game loaded on desktop and failed on my slow phone. Same account, same Wi-Fi, but mobile just spun until the session timed out. Support still had the same old note afterwards. The issue stayed unresolved in the history.
31 August 2026
Unprompted review
The awkward part was Live chat queue…
The awkward part was Live chat queue 13: support after request #69297 sent rules from another bonus page. Mobile page made the KYC wait more confusing after I checked chat window.
30 August 2026
Unprompted review
set the deposit cap while the kettle…
set the deposit cap while the kettle boiled and never thought about it again... found out three weeks on that it had never applied, because a deposit went through that should have been stopped and the page said nothing about why.
30 August 2026
Unprompted review
Cashback showed in the promo tab on…
Cashback showed in the promo tab on this morning.
By the time I clicked it, the reward history said nothing was available.
No schedule, no warning, just empty.
The detail mattered because the balance had changed
1 September 2026
Unprompted review
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