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Review summary

Created with AI, based on recent reviews

Considering 144 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the vibrant colors, unique piece shapes, and overall good quality. Many people appreciate the precise cuts and how well the pieces fit together, allowing them to move or flip completed puzzles without them falling apart. However, some customers experienced issues with product quality, noting that pieces were not always cut completely, leading to tearing or delamination. A few other people also felt that some puzzles were missing pieces upon arrival or had duplicate pieces, which prevented them from completing the puzzle.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the vivid colors, beautiful designs,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many consumers praise the vibrant colors, well-cut pieces,... See more

User experience

Reviewers mention ambiguous feedback about user experience. Some found the experience fun and challenging,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Loved the Christmas puzzle! At 1000 pieces, it was made manageable by distinction like every window in a different color tint, animals on the roof snow and so on. The down side was that the pieces wer... See more

Rated 3 out of 5 stars

I recently received the Brain Tree 9 Pack of puzzles farm living series jigsaw puzzles 4 x 500 pieces & 5 x 300 pieces for Christmas. After completing 4 of the puzzles I realized I got two of the same... See more

Rated 3 out of 5 stars

Your puzzles have very vibrant colors. We purchased the 10 puzzle kit. The cat puzzle was missing 2 pieces, an edge and an interior. The seal on the bag was intact. Several pieces seem to delaminate... See more

Rated 5 out of 5 stars

Sturdy puzzle pieces that survived intact after my severly AFHD adopted grandchildren worked the puzzles. We plan to donate them to the local nursing home where the kids 90 year old great grandmother... See more


Company details

  1. Toy and Game Manufacturer
  2. Game Store
  3. Hobby Store
  4. Toy Manufacturer

Written by the company

We are BrainTreeGames- one of the leading jigsaw puzzles manufacturers worldwide. We create and design puzzles that excite enthusiastic puzzlers to have a rejuvenating experience. With the mission to bridge the gap between top-notch puzzles and affordable pricing, we bring exclusive, cost-effective puzzles to the U.S market. Having 58+ years of experience in Printing & Packaging , we are now focused on providing the best jigsaw puzzles at your doorsteps. If we boil it down, it’s the build quality, creativity, and great price range which separates our puzzles from average puzzles out there. Solving puzzles is like a mental exercise for your brain. The more you exercise, the better you become.


Contact info

3.7

Average

TrustScore 3.5 out of 5

312 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

unhappy

the colors are good but the pieces are not cut very well, I end up tearing the back trying to separate them, also when I buy a puzzle I want to put it together myself not have to separate so many pieces. I hade to separate more pieces with this puzzle than the last ten I put together; I'm going to have to think hard before buying again

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Puzzles are a great buy

I purchased a beautiful 1,000 piece puzzle that was of exceptional quality, packaging was great and had it's own bag to store the pieces in before putting back into box. I would rate the puzzle of medium difficulty. The pieces fit very well together so that I could even pick up the puzzle by the corners and the whole puzzle hung together. I will be purchasing more.

12 March 2026
Unprompted review
Rated 4 out of 5 stars

Great puzzle

Great puzzle. A few pieces were still attached , and upon trying to detach some of the art side would tear off. The poster inside did not fully show the puzzle. Other than that, Movie Buff was a fun and challenging experience.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

This was such a fun puzzle

This was such a fun puzzle. And when we were done with it, you could hold it up without it falling apart. This would be a great puzzle to put up in a movie theater room. Great purchase.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Puzzle

Loved the puzzle. There were some pieces that the picture was already curling up. Otherwise it was beautiful and gave a good family project.we really enjoyed the metallic look as well.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Busy and bright

Busy, colorful scenes - no huge expanses of one color
Tight fitting pieces. Could pick completed puzzle up by one corner and it stayed locked.

5 March 2026
Unprompted review
Rated 3 out of 5 stars

Nice puzzle but.....

We purchased puzzle #2528495, “Movie Buff.” While the print quality and sturdy stock were excellent, we encountered quite a few pieces that were not fully die-cut or not cut at all. Unfortunately, this made the puzzle frustrating rather than fun, as separating pieces often damaged them and interrupted the experience.

We would really like to give this puzzle five stars, but these issues took away from both the challenge and enjoyment.

26 February 2026
Unprompted review
Rated 2 out of 5 stars

Regretful Purchase

The colors of the puzzle are beautiful. The design is fun and challenging as well. However, the quality of the puzzle is horrible. The pieces are peeling on the back, and a few are coming apart in layers. I finished the puzzle in a couple of days, but will probably throw it away as I definitely do not plan on doing it again or giving it to anyone. When put together, you can feel the peeling pieces of the puzzle if you run your hands across the top of the finished puzzle. I bought this puzzle at Hobby Lobby because of the art work and the vibrant colors. Even the box itself is not impressive. The sticker put across the front of the box is lopsided and hanging off one edge. The box itself was sealed when I bought it, however the box was bulging as if the puzzle was to big for the box. To be honest, I will not be buying another BrainTree product.

24 February 2026
Unprompted review

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