Brainstorm Force Reviews 

1,304
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I requested cancellation in September 2025 (ticket #1015948), and CartFlows charged my card again this year. I've asked for a refund (ticket #1551425) and it's still unresolved. If you buy, turn off a... See more

Rated 5 out of 5 stars

I come to this review from a unique perspective. I signed up for Business Toolkit + AI, and after a fair amount of effort, determined that it wasn't actually the right tool for my very specific ne... See more

Rated 5 out of 5 stars

I have been using Brainstorm Force products for a few years now. I now found the ultimate combination for my work with my clients. Astra pro combined with Spectra pro and Starter Templates gives me... See more

Rated 5 out of 5 stars

The Astra and Spectra teams with Brainstorm Force are fantastic. I'm utilizing their premium support, and it's more than worth it. Responses are always thorough, and it's clear they want to get... See more

Company details

  1. Business Services

Written by the company

We're a force of designers, writers, marketers, and artists. Our offerings include several popular WordPress products.


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3.9

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

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3.9

All reviews

(1,304)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Elementor Header & Footer Builder…

The Elementor Header & Footer Builder WordPress plugin is wonderful. I highly recommend it. I was having an issue with their plugin suddenly not working and the support team was good enough to point me in the right direction. Come to find out, another plugin (AMP) was causing the issue, so I deactivated it, and presto! everything was good again.

2 January 2023
Unprompted review
Rated 5 out of 5 stars

I absolutely love the line of plugins…

I absolutely love the line of plugins and theme for WordPress created by Brainstorm Force. First, their products are outstanding, and the level of support is remarquable.
I couldn't do what I do without them.
Thank you.

11 December 2022
Unprompted review
Rated 5 out of 5 stars

Great customer support

The support and guidance received by the team at Brainstorm Force was excellent and highly appreciated. Quick response, immediately understood the issue and pointed me in the right direction.

14 November 2022
Unprompted review
Rated 5 out of 5 stars

Great products and perfect and fast…

Great products and perfect and fast support. I am using Ultimate Addons for Elementor what are the perfect expansion upgrade for the Elementor pro. With 1 element i had a problem, after sending a ticket i had anwser in 5 hours with a perfect solution and verry friendly support.

21 November 2022
Unprompted review
Rated 1 out of 5 stars

They will not support or help with pro ($) version of buggy video player

After using their Elementor plugin's Video Gallery feature, I had a number of issues. At first they claimed it was plug-in conflicts, the usual explanations to distance themselves without actually looking into it. I persisted and they eventually admitted there was indeed a known bug in their plugin that caused videos to redirect to vimeo rather than play on the page. They said they were working on it and gave me a workaround. This alone caused huge delays when a prospective client had been waiting to see my portfolio.

It got worse. I found another bug with their player. At this point, it seemed that rather than conceding to an issue they couldn't fix, they stopped all communication. Normally, I'd get a reply by the next day. I tried starting a new support string - still no reply. As of now, it's been over a week since they've replied despite me touching base multiple times. I paid for this plugin and the support that comes with it and they intentionally stopped providing support, presumably rather than admitting they just don't know what's wrong with their product.

21 November 2022
Unprompted review
Brainstorm Force logo

Reply from Brainstorm Force

Hello Stephen,

We are deeply sorry to hear about your difficulties, and we truly apologize. While we strive to provide the best service possible, I understand that this did not go well and has been an unpleasant experience for you.

I reviewed your support ticket and notice that our team was able to assist you, and the issue you were experiencing should now be resolved on the site.

While we do our best, it is sometimes difficult for us to provide a quick solution. Please bear with us and enable our team to help you with this.

However, if you are still experiencing the same problem, I would like to request you please give us one more chance to make it perfect for you.

Rated 5 out of 5 stars

Brainstorm Force Products and Staff Are Amazing

Brainstorm Force creates the WordPress products and solutions that allow me to create successful, efficient, and visually appealing sites. Reliable and intuitive products and 5-star support make Brainstorm Force a shining star in the WordPress community. I know (in rare instances) when I reach out to their support group, the awesome Brainstorm Force team responds quickly and is invested in my goals and successes. Thank you for giving me the tools to create creative and reliable sites.

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic support!

As a newbie with Astra and their templates there was need for some support. The team reacted very fast and kept on supporting till the issues were solved. Very pleased so far and keep up the good work!

9 November 2022
Unprompted review

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