You do their test and then they ask for usd1.99 to get your results. When you pay this, somewhere in the fine print tjey grab permission to subscribe you at usd60 per month. No invoice is provided u... See more
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Review summary
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It was fun and informative. I tested a long time ago when I was a teen and got 119 but seeing how my mind has developed to 131 I'm really impressed with myself. I do however wish there was a clear p... See more
Company replied
Have never done one before so had nothing to compare with but enjoyed anyway so gave a fair opinion.
Company replied
It was fun the paying part was a little annoying but it was only a dollar so I don't really care
Company replied
Company details
About Brainsmate
Written by the company
Join our community
What is BrainsMate?
Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind.
🧠 Assess Your Intellect
Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style.
🎯 Train & Improve
Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes.
🌱 Expand Your Growth
Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth.
Need assistance?
No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team.
Contact UsContact info
United States
- brainsmate.com
3.9
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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it was good ex
31 October 2026
Reply from Brainsmate
Dear Jawad,
Thank you so much for taking the time to share your feedback with us!
We are delighted to hear that you had a good experience with our platform and testing process. Delivering a smooth, engaging, and high-quality assessment for our users is our top priority, so your review means a lot to our team.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
I was charged an extra fee without…
I was charged an extra fee without permission or warning
31 October 2026
Reply from Brainsmate
Dear Amélie,
Thank you for reaching out and sharing your concern. We sincerely apologize for the frustration and worry caused by seeing an unexpected charge on your statement.
We take payment integrity and pricing transparency very seriously. We want to assure you that we never intend to issue unauthorized fees, and we want to investigate what happened on your account right away.
Because we do not have access to private financial data or personal payment details on public forums, please email our support management team directly at support@brainsmate.com with:
The email address registered during your test
A screenshot or proof of the charge (showing the date and amount)
Once you contact us at support@brainsmate.com, our billing specialists will immediately locate your account, ensure any active recurring subscription is canceled, and work with you to process an appropriate resolution or refund.
Best regards,
Customer Support Team
Good experience
31 October 2026
Reply from Brainsmate
Dear Arcelo,
We are thrilled to hear that you achieved such a strong score and enjoyed discovering your results! Pushing your boundaries and seeing what you can accomplish is what our testing platform is all about, so your reaction truly makes our day.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Anything that makes you think is a…
Anything that makes you think is a great one never stop learning
31 October 2026
Reply from Brainsmate
Dear Mags,
We are thrilled to hear that you achieved such a strong score and enjoyed discovering your results! Pushing your boundaries and seeing what you can accomplish is what our testing platform is all about, so your reaction truly makes our day.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Made me think logically
31 October 2026
Reply from Brainsmate
Dear John,
We are thrilled to hear that you achieved such a strong score and enjoyed discovering your results! Pushing your boundaries and seeing what you can accomplish is what our testing platform is all about, so your reaction truly makes our day.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear David,
We are thrilled to hear that you achieved such a strong score and enjoyed discovering your results! Pushing your boundaries and seeing what you can accomplish is what our testing platform is all about, so your reaction truly makes our day.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Absolutely appalling practices
Absolutely appalling practices. They should be ashamed of themselves.
Like others I thought I was paying a nominal sum of £1.00 to have the results of my ‘free’ test emailed to me.
At the end of the month £39.99 was taken from my account
When I asked for this to be refunded my request was refused on the grounds that I had knowingly signed up to a subscription. I was referred to a tiny line above the very large £1.00 that mentioned £39.99. No mention of whether this would be a one off charge, a monthly charge or an annual charge and I had apparently not cancelled in time!?!?!?
I am raising the issue with my bank, but beware as others have said, this is a total scam using unscrupulous practices
30 October 2026
Unprompted review
Reply from Brainsmate
Dear Tina,
Thank you for sharing your experience. We are deeply sorry to hear about your frustration and dissatisfaction regarding the trial offer terms, the unexpected £39.99 subscription renewal, and your previous interactions with support.
We take concerns regarding transparency, billing clarity, and customer experience very seriously. We recognize how upsetting it is to feel caught off guard by subscription terms or to have a refund request declined without feeling heard. We want to ensure your case receives a thorough second look.
Because we do not process accounts or handle sensitive financial records on public review platforms, we strongly encourage you to re-escalate your case directly to support@brainsmate.com with the following details:
The email address registered during your test
A screenshot or proof of the £39.99 charge / transaction receipt
Any prior correspondence reference numbers, if available
Once you email support@brainsmate.com, our senior support management team will personally review your file, verify that your subscription remains permanently cancelled to prevent any future charges, and re-examine your account details for resolution options.
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear John,
Thank you so much for taking the time to share your feedback with us!
We are delighted to hear that you had an excellent experience with our assessment and found it well worth your time and investment. Delivering a high-quality, engaging, and accessible testing platform for our users is what we strive for every day, so hearing your positive experience truly warms our hearts.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Bruce,
hank you so much for taking the time to share your feedback with us!
We are delighted to hear that you found the test both fun and stimulating! Creating an experience that balances enjoyable brain training with an engaging mental challenge is our primary goal, so your feedback means a lot to our team.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Anthony James Horrocks,
Thank you so much for taking the time to share your feedback with us!
We are delighted to hear that you found the test both fun and stimulating! Creating an experience that balances enjoyable brain training with an engaging mental challenge is our primary goal, so your feedback means a lot to our team.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
Scam
Paid a euro for an IQ test last week and today they tried taking €39.99 out of my credit card.
Avoid these lot, bunch of scammers
24 October 2026
Unprompted review
Reply from Brainsmate
Dear Abdulla,
Thank you for bringing this to our attention. We sincerely apologize for the surprise and frustration caused by the unexpected recurring charge attempt following your initial trial test.
We take matters involving billing and subscription clarity very seriously. While our trial terms and subsequent subscription pricing are outlined during the checkout process, we understand how alarming it is to see a renewal attempt if it wasn't what you anticipated. We want to help resolve this for you immediately.
To protect your private financial information and allow our billing team to review your account, cancel any active subscriptions, and assess your refund request, please send an email directly to support@brainsmate.com with:
The email address registered during your test
A screenshot or proof of the transaction/charge attempt (€39.99)
Once you reach out to us at support@brainsmate.com, our escalation team will prioritize your request and work directly with you toward a fair resolution.
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Margaret,
Thank you so much for taking the time to share your feedback with us!
We are delighted to hear that you had a fun experience with our assessment! Making brain training and cognitive evaluations both engaging and enjoyable is our top priority, so your review really brightens our day.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Unexpected subscription charges
Unexpected subscription charges after a $1.41 IQ test
On 17 September 2026, I paid AUD $1.41 for an IQ test, believing it was a one-time purchase. I later discovered two additional charges of AUD $56.88 and $57.19, totalling AUD $114.07.
I did not knowingly agree to a recurring subscription and received no emails confirming my enrolment, explaining the renewal terms or notifying me of these charges.
My account shows that I have not taken another test since 17 September. I also could not find any subscription information, billing history or cancellation option in my account settings.
I have now contacted BrainsMate requesting immediate cancellation, written confirmation and a full refund. I am awaiting their response.
I am sharing my experience so other customers are aware of the potential for recurring charges after purchasing an IQ test. I hope BrainsMate resolves this promptly and will update this review accordingly.
17 September 2026
Unprompted review
Reply from Brainsmate
Dear Ria,
Thank you for sharing your feedback.
Because we do not process payments or view sensitive billing data on public review platforms, we kindly ask you to contact our team directly at support@brainsmate.com with:
The email address registered during your test
A screenshot or proof of the transaction
Once you email us at support@brainsmate.com, our billing team will immediately locate your account, ensure your subscription is cancelled, and evaluate your request for a refund.
Best regards,
Customer Support Team
BrainsMate
You do do the 1$ test and they charge…
You do do the 1$ test and they charge you for a "subscription" you never saw anywhere. Beware!
31 October 2026
Unprompted review
Reply from Brainsmate
Dear elissa,
Thank you for sharing your feedback. We are truly sorry to hear about your frustration regarding the trial offer and the unexpected subscription charge.
We take transparency very seriously. All subscription pricing, trial duration details, and renewal terms are outlined prior to payment checkout, but we completely understand how alarming unexpected billing can be. We want to ensure this is handled fairly and promptly for you.
Because we do not process payments or view sensitive billing data on public review platforms, we kindly ask you to contact our team directly at support@brainsmate.com with:
The email address registered during your test
A screenshot or proof of the transaction
Once you email us at support@brainsmate.com, our billing team will immediately locate your account, ensure your subscription is cancelled, and evaluate your request for a full refund.
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Walter,
Thank you so much for taking the time to share your feedback with us!
We are delighted to hear that you found the test easy to navigate and that your results were interesting to explore! Designing an intuitive user experience paired with insightful, meaningful cognitive feedback is our top priority, so your review means a lot to our team.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Tayyab,
Thank you for reaching out to BrainsMate!We are thrilled to hear your interest in finding a top-tier cognitive assessment. Our team strives to offer an accessible, highly calibrated testing experience built around fundamental psychometric principles.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
ABSOLUTE SCAM
ABSOLUTE **** SCAM. STAY AWAY FROM BRAINZMATE!
What an absolute joke of a company! I took what I thought was a simple IQ test, only to discover a $40 recurring monthly subscription that was never clearly explained to me.
And to make matters worse, CANCELLING IS A ***** NIGHTMARE! You have to jump through ridiculous hoops, mess around with your payment details, remove your card, and go through a bunch of unnecessary bullshit just to try to stop them taking more money.
It feels deliberately designed to make cancelling as difficult as possible.
Misleading charges, a ridiculous cancellation process, and absolutely disgraceful business practices.
I feel completely ripped off. AVOID BRAINZMATE AT ALL COSTS!
One star is too **** generous.
31 October 2026
Unprompted review
Reply from Brainsmate
Dear Rize,
Thank you for sharing your feedback. We sincerely apologize for the frustration, confusion, and stress caused by the trial terms and the difficulty you encountered while attempting to cancel your subscription.
We acknowledge your request to communicate directly via email and respect your preference to resolve this private account matter off public forums. We want to assure you that our goal is never to make account management or cancellation complicated, and we take concerns regarding subscription transparency and user experience very seriously.
To ensure your subscription is completely terminated immediately and to allow our billing department to review your account for potential refund eligibility, please send an email directly to support@brainsmate.com with:
The email address registered during your test
A screenshot or proof of the charge(s)
Once you contact us at support@brainsmate.com, our escalation team will personally verify your account, confirm the cancellation status, and work directly with you toward an appropriate resolution.
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Christine,
Thank you for sharing your feedback with us!
We are glad to hear that everything met your expectations and that you had a smooth experience with our platform. Ensuring a clear, seamless, and reliable testing process for all users is our top priority.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Steven,
Thank you for sharing your feedback with us!
We are glad to hear that everything met your expectations and that you had a smooth experience with our platform. Ensuring a clear, seamless, and reliable testing process for all users is our top priority.
If you ever have any questions regarding your test results, account details, or subscription status, please feel free to send an email to support@brainsmate.com.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Have never done one before so had…
Have never done one before so had nothing to compare with but enjoyed anyway so gave a fair opinion.
31 October 2026
Reply from Brainsmate
Dear Crombie,
Thank you so much for taking the time to share your feedback with us!
We are absolutely delighted to hear how much you loved the experience! Knowing that our platform brings joy and satisfaction to our users is the greatest reward for our team.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
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