Easy online order, kept informed of delivery day and estimated time, then on the day received a more accurate time. Delivery came early in the timeframe. Professional driver/operator that placed the t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We bought everything needed to refit our bathroom from Bradfords in Yeovil, great service from James in the showroom he was very helpful, everything arrived quickly, quality of everything supplied wa... See more
Company replied
Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... See more
Company replied
I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
100 Hendford Hill, BA20 2RF, Yeovil, Somerset, United Kingdom
- 01935 423311
4.7
Excellent
335 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer experience
Almost next day delivery of mini greenhouse. One door was damaged but was replaced next day without fuss. Unit was delivered direct from manufacturer
A good customer experience
3 August 2024
Reply from Bradfords - Yeovil BBS
Good Afternoon Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback this is greatly appreciated
We hope to see you again soon.
Katie
Staff at Bradfords are very helpful and…
Staff at Bradfords are very helpful and friendly
7 August 2024
Reply from Bradfords - Yeovil BBS
Good Morning Ian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful and friendly service from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
I have had 3 orders recently the…
I have had 3 orders recently the communication on dates and times of deliveries has been excellent with the deliveries arriving within the specified time by friendly drivers.
7 August 2024
Reply from Bradfords - Yeovil BBS
Good Afternoon Deborah
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with all your orders,
Thank you for your feedback regarding the excellent and friendly delivery service provided this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Efficient, local l, great service and quality products…
I found Bradfords on a Google Search and they were the best price in my local area for fencing. I ordered via the website. Setting up an online account was easy and the one question I had was answered quickly by Sam on the chat function. After ordering I wanted to check how I would know the delivery date. Again I used chat and Sam got this sorted for me adding an additional phone number for the local branch to call me on. It was delivered promptly within 2 days. I’m very pleased with the service and product quality so definitely will use again and recommend to others. Thank you
6 August 2024
Reply from Bradfords - Yeovil BBS
Good Morning Gary
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a high level of service with your order from start to finish,
Thank you for your recommendation and your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Good Afternoon Anon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great service and no problems with my…
Great service and no problems with my purchases.
4 August 2024
Reply from Bradfords - Yeovil BBS
Good Afternoon Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Easy ordering
Easy online ordering, call to confirm delivery day. Drivers are great. They understand what’s needed. Prices are competitive. What’s not to like? A real family run business feel. Thanks all.
4 August 2024
Reply from Bradfords - Yeovil BBS
Good Morning Colin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found it easy to place your order online,
Thank you for your feedback regarding the delivery service received with your order this is greatly appreciated and has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Ordered online items ready for…
Ordered online items ready for collection when I arrived staff very helpful
3 August 2024
Reply from Bradfords - Yeovil BBS
Good Afternoon Ian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us with your order for collection,
Thank you for feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Helpful staff with a cheerful disposition
I first visited the store where a very helpful chap walked over to the decking planks with me and compared my sample to find the best match. Nothing was too much trouble despite the blazing heat, and no doubt spending his life walking around the yard finding bits and bobs!! I then placed the order online having confirmed with my partner it was what we needed. Also added a dump bag of gravel to top up the drive as the price was competitive. Smooth process all the way through. The driver was equally as helpful and got the goods dropped as near as he could to where we needed it.
1 August 2024
Reply from Bradfords - Yeovil BBS
Hi Alison
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
First order. Won’t be the last.
Good quality hardwood ply. Free local delivery. Good price/quality.
22 July 2024
Reply from Bradfords - Yeovil BBS
Hi Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
System lost my order so I rung local…
System lost my order so I rung local branch and they brought it out same day
31 July 2024
Reply from Bradfords - Yeovil BBS
Hi Philip
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Easy process
Easy order, good communication regarding delivery, Very helpful delivery driver.
A couple of the decking boards were pretty cracked and not in great condition.
All else was good.
30 July 2024
Reply from Bradfords - Yeovil BBS
Hi Lucy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Order process was simple
Order process was simple. Received a phone call to agree delivery date. Text messages received on the day to monitor progres
22 July 2024
Reply from Bradfords - Yeovil BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards
Sam
Great choice of products
Great choice of products, keenly priced and delivered at a time that suited me.
13 July 2024
Reply from Bradfords - Yeovil BBS
Hi Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great company to use
Easy to order, prompt to deliver, great customer service, friendly staff.
16 July 2024
Reply from Bradfords - Yeovil BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Hi Christina
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Just great value and great service
Just great value and great service. Delivered on time
27 June 2024
Reply from Bradfords - Yeovil BBS
Hi Mike
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
I am happy to hear that you have had a easy and great experience with us,
We hope to see you again soon.
Kind Regards,
Katie
Good communication and driver was very…
Good communication and driver was very helpful and obliging.
24 June 2024
Reply from Bradfords - Yeovil BBS
Hi Tony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.