Delivery arrived on time. Driver friendly. Was able to put large bags of soil into myback garden. Missing telephone wires. So made it a lot easier for me to empty them.
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Easy to find products on line . Delivery information spot on . Driver arrived in middle of time slot. Driver very pleasant and efficient.
Bought some decking for delivery, when it came, the incorrect size had been loaded; however, the delivery driver, John (Weston-s-Mare), was very patient & came back just 30 minutes later with the corr... See more
Company replied
I was very disappointed with the office side of things I order on line on the 17th June got a confirmation email with no delivery date it said 4 to 5 days that fine ,the on Monday 22nd I thought I had... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
62 Gazelle Road, BS24 9ES, Weston-super-mare, North Somerset, United Kingdom
- 01934 630380
4.6
Excellent
266 reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Very helpful
Very helpful, not all the items I wanted were immediately available but order was soon filled with a few acceptable substitutes.
7 October 2021
Reply from Bradfords - Weston-super-mare BBS
Hi Mr Capstick,
Thank you for taking the time to share your experience.
I am really pleased to hear about the experience the Weston-super-mare branch provided.
It is great that they were helpful and able to provide acceptable substitutes for the missing items.
If there is anything else that we can do for you please do let us know.
Many Thanks
Megan
Reply from Bradfords - Weston-super-mare BBS
Hi Simon,
Thank you for taking the time to leave a review,
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Brilliant service from the…
Brilliant service from the Weston-super-Mare branch! Not the easiest property to deliver to due to the driveway but the driver couldn't have been more helpful.
20 September 2021
Reply from Bradfords - Weston-super-mare BBS
Hi Linzi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience and that you are more than satisfied with the service you received from your delivery driver.
I will pass on this feedback!
Kind Regards,
Charlotte
good all round service
31 July 2021
I could not fault the service and staff…
I could not fault the service and staff were very helpful. However, my low rating is because of the quality of the materials purchased. Had I not needed them urgently I would not have bought them
21 July 2021
Reply from Bradfords - Weston-super-mare BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you received great service and that our staff were very helpful,
However, I am saddened to see that you are dissatisfied with the quality of the materials you received.
If you would like to discuss this further, please contact us at ecommerce@bradfords.co.uk with further information in regards to the poor quality products, as this would help us pass on valuable feedback to our suppliers.
Kind Regards,
Charlotte
Not very helpful
Not very helpful. Wouldn't cut wood for me but said they could sell me a saw.
1 July 2021
Reply from Bradfords - Weston-super-mare BBS
Hi Brian,
Sorry to hear that you weren't happy with the services you received in branch,
This does unfortunately come down to the individual and if this is a product we aren't able to supply in shorter lengths.
If you require timbers to be cut on your next visit please find the yard foreman or speak to a member of staff from the office.
Thank you
Dylan
Excellent service
Excellent service, nothing too much trouble, pleasant and friendly driver,highly recommended.
23 June 2021
Very efficient service
Reasonable wait for delivery time, 2/3 days from ordering online.
Delivery driver very friendly and helpful.
Very efficient service.
19 June 2021
Ordered months ago some decking and…
Ordered months ago some decking and still not received or had an update on when it’s likely to be with me, shocking service
15 June 2021
Still waiting for delivery and no reply…
Still waiting for delivery and no reply to my email
7 June 2021
Great service will use again!
On line order the previous evening. Went down following morning. Happy helpful staff. Showed the order reference got my order paperwork for the yard staff. Straight round loaded, job done, easy! Now have an account too.
2 June 2021
Purchase wasn’t acknowledged following…
Purchase wasn’t acknowledged following payment made and 2 emails asking for a delivery date were ignored. When the matter was finally addressed, one bag of stone clippings was missing from the delivery. Both the delivery driver and a member of staff at the depot assured me the ‘5th’ bag would be delivered very soon after, but this hasn’t arrived as yet. Disappointing.
12 May 2021
Product I required was available here…
Product I required was available here although nowhere else in Weston super Mare. Ordered and paid on net and pick up smooth and quick. Well done.
5 May 2021
Poor stock control
Poor stock control . Paid company took money.
No delivery. No stock.
All delivered eventually...thank you x
2 May 2021
Reply from Bradfords - Weston-super-mare BBS
Hi Robin,
Thank you for taking the time to leave us a review.
I am sorry to see that you have had a negative experience with us due to the products that you purchased being out of stock.
We apologise greatly for this and for any inconvenience this may have caused you.
Kind Regards,
Charlotte
Quick and easy online pay and collect…
Quick and easy online pay and collect from my local Bradford.
24 April 2021
success
rang up, ordered, it said there in 2 hrs, it was less when I was phoned, picked it up .....job done!! Excellent
17 April 2021
Bradfords Building Supplies – Weston-super-mare BBS
the guys in the yard happy to help and the office staff happy to help wirh no trouble at all
17 April 2021
Best quality topsoil at very reasonable price.
Despite having to wait due to high demand we were kept in the picture by the local office, the topsoil when it arrived was the highest quality. We are extremely pleased and would highly recommend Bradfords for their service and quality even down to the driver Richard who was helpful and courteous.
13 April 2021
Excellent customer service
13 April 2021
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