Bradfords at Verwood is not really geared up for DIYers. It took a while for member of staff to process order. Seems that a lot of unnecessary paperwork is involved. Verwood has no Homebase, B&Q,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service from Bradfords in Verwood. Very helpful and informative staff answered our initial queries about materials. Ordering online was easy. Opening an account with them gave us a very welc... See more
Company replied
Great price for x3 scaffold boards, plus I utilised a discount voucher. The boards were in perfect condition, which was fantastic as I’m going to sand, stain and varnish them for shelving. Promp... See more
Company replied
Excellent delivery service. Driver, Justin was so helpful for a second time. After placing my order online Bradfords office is a little slow to say which day and rough time delivery will be made. This... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Blackhill, BH31 6HA, Verwood, Dorset, United Kingdom
- 01202 823341
4.7
Excellent
314 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bradfords - Verwood BBS
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Edging stones
Able to pick up edging stones at a very competitive price. Staff helpful and polite.
6 June 2026
Unprompted review
Reply from Bradfords - Verwood BBS
Hi Mrs Cleverly
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Verwood BBS
Hi Andrew,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam M
Great service
Great service. Delivered on time by friendly people. Will definitely use again.
27 February 2026
Reply from Bradfords - Verwood BBS
Hi Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to place order online and search…
Easy to place order online and search for items I needed information about to help me get the best solution. Good communication and helpful staff when I went to collect my order.
25 February 2026
Reply from Bradfords - Verwood BBS
Hi Mr Took
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Verwood BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bosch Accessories
We had ordered on line a Bosch accessory kit for a multi - tool, easy and friendly service when collecting
30 December 2025
Reply from Bradfords - Verwood BBS
Hi Patrick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent quality
Prompt delivery, excellent quality product at a good price. Thank you.
29 November 2025
Reply from Bradfords - Verwood BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Verwood BBS
Hi Nigel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great product and competitive prices.
27 November 2025
Reply from Bradfords - Verwood BBS
Hi Stewart
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Prompt delivery
Prompt delivery, although one small item was missing from the delivery - however, the store went above and beyond to resolve the situation and really helped me out.
28 October 2025
Reply from Bradfords - Verwood BBS
Good Afternoon IIona
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish your order and that branch provided a high level of service and rectified the issue quickly and efficiently,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great price for x3 scaffold boards
Great price for x3 scaffold boards, plus I utilised a discount voucher.
The boards were in perfect condition, which was fantastic as I’m going to sand, stain and varnish them for shelving.
Prompt delivery within two days of ordering them.
Really lovely delivery driver too. He kindly brought them into my house and placed them in a safe area.
27 October 2025
Reply from Bradfords - Verwood BBS
Good Morning Lisa
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback regarding the quality of the goods recieved and the delivery service provided by the branch,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good selection of products and at a…
Good selection of products and at a reasonable price
27 October 2025
Reply from Bradfords - Verwood BBS
Good Afternoon Pete
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Excellent help and advice from the…
Excellent help and advice from the front desk, sales staff and office staff. The yard staff were brilliant in helping load my vehicle with timber. All of this greatly gave me a good start to my workshop refurb and modification. Many thanks to all
30 September 2025
Reply from Bradfords - Verwood BBS
Hi Lyndon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Unfortunate issue…
One of the bags of cement was ripped open due to a protruding nail on the pallet.
But the Delivery driver was marvellous, he put everything exactly where I wanted it.
3 October 2025
Reply from Bradfords - Verwood BBS
Good Morning Barry
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the damaged product
I apologise greatly for these issues and for any inconvenience this may have caused you.
If the damaged goods have not been replaced or refunded please contact us at customer.service@bradfords.co.uk to resolve.
Kind Regards,
Sam
Bradfords supplied the product I needed…
Bradfords supplied the product I needed at a much more competitive price to my local merchants, they delivered in a timely fashion, I'd be very happy to recommend them.
27 August 2025
Reply from Bradfords - Verwood BBS
Good Afternoon Garry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Verwood Branch from start to finish with all your orders,
Thank you for your recommendation and kind words regarding the service you have recieved from start to finish with your order,
We look forward to seeing you again soon.
Kind Regards,
Katie
ordering on line so simple ,driver puts…
ordering on line so simple ,driver puts goods where you want it spot on .
28 June 2025
Reply from Bradfords - Verwood BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Kate
Reply from Bradfords - Verwood BBS
Hi Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Thanks to Carol and the team
Thanks to Carol, delivery drivers and the whole team at Bradfords Verwood. Your customer service is exemplary I really appreciated all your help, Well done.
17 April 2025
Unprompted review
Reply from Bradfords - Verwood BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service throughout...both…
Excellent service throughout...both staff at branch and deliveryman
24 February 2025
Reply from Bradfords - Verwood BBS
Hi Jon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.