Great communication from the team with my delivery and delivery ontime. Price is right for a good product.
Company replied
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See what reviewers are saying
Ordered on the Monday, received Thursday. Always a pleasure doing business with them. Thursday came, along with the snow. My delivery came, no fuss, no excuses, just a little late - hardly to be un... See more
Company replied
Helpful folk at reception and in yard. I collected a variety of things. Yard staff found suitable place to park so I could load smaller stuff into estate car while he drove off to bring back and load... See more
Company replied
Nothing wrong with the product but paid for delivery - quoted 1 to 2 days - had phone call confirming 2 days and then on the day a call to to say not being delivered until 2 further days later. Used y... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Dudnance Lane, TR15 3QT, Redruth, Cornwall, United Kingdom
- 01209 711929
4.8
Excellent
212 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
527RMD
Great communication from the team with my delivery and delivery ontime.
Price is right for a good product.
25 February 2026
Reply from Bradfords - Redruth BBS
Hi Roger
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
First class service as always
First class service as always. Good prices. Great delivery drivers who are very helpful. Good range of products.
28 July 2025
Reply from Bradfords - Redruth BBS
Hi Brian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent product
Excellent product, delivered swiftly and at a fair price. The top-soil was in super condition mixed with loam and organic matter. Very pleased.
29 July 2025
Reply from Bradfords - Redruth BBS
Good Morning Godfrey
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a excellent experience with us from start to finish with your order,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Redruth BBS
Hi Mr Lazarus
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Redruth BBS
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Fantastic Service
Consistent, fantastic service from Damian at Bradfords Redruth. Great pricing, communication and a positive experience every time. I havent used another merchant since trading with Damian and Bradfords Redruth. 5*
27 March 2025
Unprompted review
Reply from Bradfords - Redruth BBS
Hi Henry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Really helpful staff
Got a call to arrange delivery and check I was happy for goods to be left on the drive, even changed the delivery day and time to ensure the goods stayed dry until I got home from work!
27 January 2025
Reply from Bradfords - Redruth BBS
Good Morning Will
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback regarding the delivery service provided this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
They are all good as gold down there…
They are all good as gold down there even Damo is a legend always pleased to help me. I very much appreciate all they have done for me.Thanks everyone.
18 October 2024
Unprompted review
Reply from Bradfords - Redruth BBS
Hi Damian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Delivery was excellent thank you
30 August 2024
Reply from Bradfords - Redruth BBS
Hi Catherine
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Quick delivery, great communication.
The communication was second to none, I'm a manger of a shop and their commitment to customer service is impressive!
6 September 2024
Reply from Bradfords - Redruth BBS
Hi Kris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The right stuff - every time !
The right stuff, a good price, in stock and available. Considerate and helpful staff. What more could I want ?
1 September 2024
Reply from Bradfords - Redruth BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start ti finish with your order and received a helpful service,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Brilliant from start to finish
Easy to order online and staff were very helpful regarding the delivery. Good product as well.
26 August 2024
Reply from Bradfords - Redruth BBS
Hi Dave
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Redruth BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
It’s a professional set up run highly recommended for value and efficiency.by…
It’s a professional set up run by friendly/helpful staff and very pleased with the products I purchased.
23 July 2024
Reply from Bradfords - Redruth BBS
Good Afternoon Jason
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a helpful and professional service from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Ordered my goods on a Thursday
Ordered my goods on a Thursday, the website says 2-3 days! It's now a Wednesday the following week and im still waiting! The thing is I live less than 2 miles away.
18 July 2024
Reply from Bradfords - Redruth BBS
Good Afternoon Joanne
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to not being kept up to date with the delivery of your order,
I apologise greatly for these issues and for any inconvenience this may have caused you.
My collegue will be in contact directly with yourselves shortly to look into resolving this directly with yourselves,
We will feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Good Morning Joanne
I hope you are well,
Your local branch has been in contact to advise that they have been in contact to resolve this with yourselves,
If we can be of further help please do not hesitate to contact customer.service@bradfords.co.uk
Kind regards
Katie
Excellent
Easy use of website, great price and speedy delivery. Great communication about delivery tine, i on time as promised. Delivery driver very friendly and helpful.
Would highly recommend Bradfords
15 July 2024
Reply from Bradfords - Redruth BBS
Good Afternoon Wendy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found using the website to be an easy process,
Thank you for your feedback and recommendation regarding the friendly and helpful delivery service received with your order ,
This is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
It was delivered in time and part of…
It was delivered in time and part of the material was OK, but I did not like the quality of the roofing battens. It was impossible to see what it looks like until unpacked though.
3 June 2024
Reply from Bradfords - Redruth BBS
Good Morning Emil
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the quality of the batten not being what you expected.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Reply from Bradfords - Redruth BBS
Hi Marie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very helpful staff both at shop and on…
Very helpful staff both at shop and on the phone.
Delivery swift and efficient by a helpful person.
5 July 2024
Reply from Bradfords - Redruth BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful service online and in the store with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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