Always find the wood is of reliable good quality and never warped or damaged. Also very good customer service with delivery always bang on the scheduled time slot. Delivery drivers also very cheerful... See more
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See what reviewers are saying
I've used this company before good quality excellent service and good communication van driver got the product as close as he could to the house for me.
Company replied
Easy to order supplies of concrete slatted posts, gravel boards and postcrete online. This will make it much easier to fit replacement fence panels in future. Dealt with our local Plympton Store, sta... See more
Company replied
Very easy to order. Lucy on the phone was very helpful and extremely cheerful. Brad the delivery driver managed to negotiate the very tight lane I'm situated in. The timber I ordered was excellent, no... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Bell Close, PL7 4JH, Plympton, Devon, United Kingdom
- 01626 361146
4.8
Excellent
176 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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Extremely impressed
Extremely impressed - got a phone call to arrange delivery, said I would need a pm delivery and Lucy noted that and said if they couldn’t do pm on the day stated she would let me know. Had a pm delivery following a text message letting me know when delivery was due. Excellent service - will definitely use again. Many thanks
3 August 2024
Reply from Bradfords - Plympton BBS
Hi Jean
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great purchase
Easy to find what I wanted on the website, easy to order, reasonable prices and a great choice of delivery days
19 July 2024
Reply from Bradfords - Plympton BBS
Hi Christine
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Plympton BBS
Good Morning Brian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a efficient service from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Plympton BBS
Hi Martyn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Brilliant service
Brilliant service. Drove in, the wood was there and ready and they even loaded it into the car for me.
11 July 2024
Reply from Bradfords - Plympton BBS
Hi Karen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Useless click/collect
Ordered 8 featheredge boards on click/collect at approximately 10 o'clock am on the 02/07/2024 and waited for confirmation it was ready. 03/07/2024 still not heard decided at approx 3 o'clock to see if my order was ready and it was not, so much for click/ collect in 1 hour. Bradfords need to take a leaf out screwfix/toolstation book
2 July 2024
Reply from Bradfords - Plympton BBS
Good Morning Robert
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us with your order for click and collect,
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Good Morning Mr Boyle
I hope you are well,
Your local branch has advised that they have been in contact to resolve this directly with yourselves,
If we can be of further help please do not hesitate to contact us on customer.service@bradfords.co.uk
Kind regards
Katie
Excellent.
Great product at a very good price and delivered by a courteous and knowledgeable driver.
30 June 2024
Reply from Bradfords - Plympton BBS
Hi Philip
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Plympton BBS
Hi Anthony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great customer service
Bradfords Plympton went above and beyond to help me with a heavy delivery due to being pregnant. Clear communication and great customer service 👍🏻
23 June 2024
Reply from Bradfords - Plympton BBS
Good Afternoon Bruce
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback regarding the delivery service recieved this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
plympton Bradford's building supplies deliver
Ordered from plympton branch and Dan was excellent. Polite friendly, called me ahead of delivery to advise on time he would be there and delivered exactly where I wanted
7 June 2024
Unprompted review
Reply from Bradfords - Plympton BBS
Hi Jason
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The service itself was tip top but…..
The service itself was tip top as always. Unfortunately I visited the Plympton branch a couple of days before as the website said there were 5 chimney pots in stock. It’s a 2hr journey for me so quite frustrating to get there for there to be none in stock and for a staff member to say that the website stock never matches what’s actually in stock.
28 May 2024
Reply from Bradfords - Plympton BBS
Good Morning John
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the items not being in stock when you came to collect them,
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Everything I ordered arrived on time…
Everything I ordered arrived on time and all in a good condition very pleased with the service from Bradfords
21 May 2024
Reply from Bradfords - Plympton BBS
Hi Ray
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Plympton BBS
Good Afternoon NK
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
I am happy to hear that you have received a helpful and efficient delivery service with your order,
Thank you for your feedback,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Plympton BBS
Good Morning Lawrence
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful and efficient service with your order,
We hope to see you again soon.
Kind Regards,
Katie
Super Efficient and quick. Order was quickly delt with
Order was quickly delt with. Kept informed about progress of order from dispatch to delivery. Service was excellent.
15 April 2024
Reply from Bradfords - Plympton BBS
Good Afternoon Lisa
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that received a excellent and well informed service from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
as always great
on time, did exactly what i asked them to do, with no bother at all. wonderful.
25 March 2024
Reply from Bradfords - Plympton BBS
Good Morning Leon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Plympton branch and where happy with the service provided from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Friendly & Helpful
Had several deliveries now and can definitely recommend Bradfords. Very friendly, helpful, staff. Cheaper than Jewsons on just about everything and easy to order online. Thanks.
13 March 2024
Reply from Bradfords - Plympton BBS
Hi Ben
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Ordered a concrete slab 900 x 600 x…
Ordered a concrete slab 900 x 600 x 50mm £16.97 on SUNDAY 9th May 2024.....still waiting to hear from them to say it's read for collection. When I check it in my account it states 'Awaiting picking'....how long does it take to pick it and contact the customer ?? 4 days and still NOTHING. Will see if they contact me on Friday 15th March 2024 to say it's ready to collect but somehow I won't hold my breath for it. Won't use the company again and if still nothing on Friday...will be asking for a full refund as well.
9 March 2024
Reply from Bradfords - Plympton BBS
Good Morning Mrs Reilly
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the lack of communication regarding your order.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Positive experience
What was good was the speed of delivery with no extra delivery charge, the price of the goods and the delivery driver was totally brilliant and so helpful. Altogether a really good experience from ordering to delivery. Well done!
18 February 2024
Reply from Bradfords - Plympton BBS
Good Afternoon Maddie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the helpful service provided from start to finish with your order,
Thank you for your feedback regarding the delivery service recieved this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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