Service has always been spot on and this latest delivery is no different. It is never easy for the driver to unload at my address using the Hiab on his lorry due to overhead cables. The care Bradfords... See more
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See what reviewers are saying
Ordered 3 lengths of skirting board when delivered 1 length was the wrong profile rang up was told I'd get a call back regarding the replacement, didn't get a call and 2 days later the correct skirtin... See more
Company replied
Zac our delivery driver had a tricky job lifting the top soil with his crane onto our elevated front garden. But after 3 attempts in 3 different positions he nailed it. Completed without complaint. A... See more
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Very swift phone call from the branch (Malvern) telling me when my order would be delivered following my on-line purchase. Delivery driver placed the items exactly where they were needed - I didn't e... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Crown Works, WR14 2QP, Malvern, Worcestershire, United Kingdom
- 01684 573297
4.7
Excellent
258 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Excelent service
Delivered when agreed and driver very helpful in moving heavy items where I wanted them stored. Items exactly as described.
10 September 2021
Reply from Bradfords - Malvern BBS
Hi Hugh,
Thank you for taking the time to share your experience with our Malvern branch.
It is great to hear that delivery took place at a time that suited you and our driver was able to assist with moving the items where you needed them to go.
If there is anything we can do for you please email Ecommerce@bradfords.co.uk
We look forward to seeing you again soon!
Many Thanks
Megan
Reply from Bradfords - Malvern BBS
Dear Mr Purcell,
Thank you for sharing your experience.
I am happy to hear that the service you received was good and our team at Malvern were friendly to deal with.
We hope to see you again soon!
Many Thanks
Megan
Fast efficient service well done.
29 August 2021
Reply from Bradfords - Malvern BBS
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you are more than satisfied with the service that you received.
We hope to see you again soon!
Kind Regards,
Charlotte
All good!
Items ordered online and picked up from the store with no problems at all.
Staff very helpful and polite.
21 August 2021
800kg 20mm Gravel delivery.
Great Service, delivery driver asked where I wanted the 2 800kg bags of 20mm gravel placed, I told home and a few minutes later all done and dropped off exactly where needed. Very good service will use again.
20 August 2021
Brought wooden sleepers
Brought wooden sleepers, had them delivered, they came alot shorter than advertised. I doubt I'll buy from them again
17 August 2021
Helpful people
Quality goods at value for money prices. Very helpful people who made it easy to do business.
14 July 2021
occasional domestic customer
Only an occasional small spend domestic customer but grateful to Bradfords for professional advice rswift efficient service and rec of products, especially timber
1 July 2021
Items advised as ready for pickup not available
Great initial communication. But on Click & Collect some of my items were not there for pickup when advised they were ready. They also tried to foist damaged plywood board on me, which I got unloaded. After a couple of days they got the missing items from another store. I picked them up today, had to load them myself and had no apology for the initial shortage. This is not generally like Bradfords as I have had very good service from them in the past. Hopefully, this was a one-off.
16 June 2021
Very helpful fence panels
Very helpful. Worcester branch had no stock. Advised me Malvern branch had a deliveryof what I needed . Not an account holder so purchased click and collect to reserve the quantity required purchase invoice ready in store. Instant service and help to load up
2 June 2021
Excellent delivery and product
1 June 2021
Quick delivery
Quick delivery, polite customer service, happy to unload materials that suited me best.
24 May 2021
Excellent Delivery fast efficient and…
Excellent Delivery , fast, efficient and ahead of time brilliant
24 May 2021
We have three building suppliers in…
We have three building suppliers in Malvern. I find Bradford's the most helpful and best value. Well done.
23 May 2021
excellent service
23 May 2021
Excellent service
Excellent service, delivered when they said they would, very helpful driver.
16 May 2021
Good service and product
Prompt, friendly and helpful delivery of wood and screws - wood has no splits or significant warping, so overall, very pleased!
26 April 2021
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