Bradfords - Liskeard BBS Reviews 208

TrustScore 4.5 out of 5

4.7

Moorswater Industrial Estate, PL14 4LA Liskeard, Cornwall, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Delivery on time as agreed, I also had a phone call from the Liskeard branch just to confirm the time slot. Excellent service thank you.

Company replied

Rated 2 out of 5 stars

I had ordered some guttering and associated fittings online, and as usual had not ordered quite enough. I went to my local Bradfords for four small items, and was charged £12.77. Had I ordered them wi... See more

Company replied

Rated 5 out of 5 stars

Ordered online which was simple and straightforward. The local branch very quickly contacted us for a delivery date. The Bradford's colleague was excellent and a date was arranged. Communication... See more

Company replied

Rated 5 out of 5 stars

Just want to say a big thank you to Bradleys Liskeard Branch. I wanted to purchase a sandstone patio circle and after looking online I called into Bradleys Liskeard and the nice chap (David?) on the d... See more

Company replied


Company details

  1. Construction Company
  2. Bricklayer
  3. Carpenter
  4. Insulation Contractor
  5. Tool Store

Written by the company

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Written by the company

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Contact info

  • Moorswater Industrial Estate, PL14 4LA, Liskeard, Cornwall, United Kingdom

  • 01579 345293

4.7

Excellent

TrustScore 4.5 out of 5

208 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Delivery on time as agreed

Delivery on time as agreed, I also had a phone call from the Liskeard branch just to confirm the time slot.
Excellent service thank you.

27 September 2025
Bradfords - Liskeard BBS logo

Reply from Bradfords - Liskeard BBS

Hi Nick

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us from start to finish with your order,

Thank you for your feedback regarding the excellent service recieved from the branch and delivery driver this is greatly appreciated and has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Rated 2 out of 5 stars

Grossly overpriced

I had ordered some guttering and associated fittings online, and as usual had not ordered quite enough. I went to my local Bradfords for four small items, and was charged £12.77. Had I ordered them with my main order, it would have come to £5.33. The staff were fine, service fine, but the price!! Is it any wonder everyone now shops online. I could reasonably expect to pay a bit more, but more than double.come on!

18 September 2025
Unprompted review
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Reply from Bradfords - Liskeard BBS

Good Morning Colin

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to your most recent experience in branch,

If we could please ask if you can email customer.service@bradfords.co.uk with further information into your purchases in the branch as this will enable us to be able to investigate this further and look into the pricing on our website.

I apologise greatly for these issues and for any inconvenience this may have caused you.

Kind Regards,

Katie

Rated 5 out of 5 stars

Driver was amazing!

Guy on phone about delivery really helpful.
Driver chris(?) was amazing. Put the vehicle into a very tight and awkward lane with zero fuss.

28 August 2025
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Reply from Bradfords - Liskeard BBS

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us from start to finish with your order,

Thank you for your feedback regarding the helpful and professional delivery service recieved this is greatly appreciated and has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Excellent prices and service

Excellent prices. Ordering was very easy and was contacted by very helpful lady to discuss delivery options as delivery was going to be tricky. The driver was exceptionally helpful and nothing was too much trouble.

30 July 2025
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Reply from Bradfords - Liskeard BBS

Good Afternoon John

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us found placing our order online to be an easy process,

Thank you for your feedback regarding the helpful customer service recieved from the branch, this has been passed onto all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Had what I needed and staff were very…

Had what I needed and staff were very helpful and friendly.

29 July 2025
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Reply from Bradfords - Liskeard BBS

Good Morning Mark

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience and recieved a helpful & friendly service from start to finish with your order,

Thank you for your feedback this has been passed onto all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars
Bradfords - Liskeard BBS logo

Reply from Bradfords - Liskeard BBS

Good Afternoon Paul

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and recieved a helpful and friendly service from start to finish with your order,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Great customer service

Great customer service, helpful staff.

27 June 2025
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Reply from Bradfords - Liskeard BBS

Hi Stephen

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

All staff especially the delivery…

All staff especially the delivery driver were excellent!😁

27 May 2025
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Reply from Bradfords - Liskeard BBS

Hi Andrea

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Most friendly & helpful staff

The staff at Bradfords Liskeard are always, always helpful and friendly. I wish all my dealings with building suppliers were as positive

15 April 2025
Unprompted review
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Reply from Bradfords - Liskeard BBS

Hi Brigit

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Delivery on time and staff polite and…

Delivery on time and staff polite and helpful. Thank you.

26 February 2025
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Reply from Bradfords - Liskeard BBS

Hi Jon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Big shout out to Bradleys Liskeard

Just want to say a big thank you to Bradleys Liskeard Branch. I wanted to purchase a sandstone patio circle and after looking online I called into Bradleys Liskeard and the nice chap (David?) on the desk couldnt be more helpful. Gave me a better price than anyone else and with free delivery. On delivery day I couldnt be present but without prompting the driver had the good sense to place the crate right next to my prepared area. Top marks all round.

4 February 2025
Unprompted review
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Reply from Bradfords - Liskeard BBS

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Always polite and helpful staff and…

Always polite and helpful staff and quality goods at sensible prices.

26 September 2024
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Reply from Bradfords - Liskeard BBS

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Great staff

Staff couldn't have done more to be helpful. I'm extremely impressed with the staff at my local branch Liskeard. Thank you so much for getting my order delivered so fast.

5 September 2024
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Reply from Bradfords - Liskeard BBS

Hi Robbie

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Always excellent contact and prompt…

Always excellent contact and prompt deliver.

2 September 2024
Bradfords - Liskeard BBS logo

Reply from Bradfords - Liskeard BBS

Good Afternoon Joanthan

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with your order,

Your feedback is greatly appreciated and has been passed onto all involved,

We hope to see you again soon.

Kind regards

Katie

Rated 5 out of 5 stars

Zak was extremely helpful when I rang…

Zak was extremely helpful when I rang with an order and a query. Sorted it all out for me straight away

4 September 2024
Unprompted review
Bradfords - Liskeard BBS logo

Reply from Bradfords - Liskeard BBS

Hi Carole

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 2 out of 5 stars

Placed an internet order

Placed an internet order. No phone call from branch to acknowledge order or to confirm when delivery will be. Then get a text saying delivery will take place today when I am not in. I call to postpone it to the next day afternoon which the branch acknowledge. Then get a text the following day to say the delivery will be in the morning and not in the afternoon as confirmed the day before via the phone call. Organisation at liskeard branch has declined on my last 2 deliveries. Prior to that they were excellent.

19 August 2024
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Reply from Bradfords - Liskeard BBS

Good Morning

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to poor communication regarding your delivery.

I apologise greatly for these issues and for any inconvenience this may have caused you.

I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.

Kind Regards,
Sam

Rated 5 out of 5 stars

Excellent service

Excellent service as ever and top delivery driver.

8 August 2024
Bradfords - Liskeard BBS logo

Reply from Bradfords - Liskeard BBS

Good Afternoon Russ

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and have received an excellent service from start to finish with your order,

Thank you for your feedback this is greatly appreicated and has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Liskeard Bradfords team are great!

The Liskeard Bradfords team are very friendly and knowledgeable, always willing to help and very professional. Always a pleasure to do business with them.

28 July 2024
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Reply from Bradfords - Liskeard BBS

Hi John

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Great customer service always.

Great customer service always.

14 July 2024
Bradfords - Liskeard BBS logo

Reply from Bradfords - Liskeard BBS

Hi Sarah

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Awesome experience

Awesome experience, friendly staff, competitive prices, super fast delivery. What more could you want.

Thank you 🙏

11 July 2024
Bradfords - Liskeard BBS logo

Reply from Bradfords - Liskeard BBS

Hi Terry

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and recieved a friendly service from start to finish with your order,

Thank you for your feedback this is greatly appreciated and has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

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