I love using Bradfords. Staff are always customer friendly and always willing to help. I generally buy timber amongst other items.
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See what reviewers are saying
Keith delivered again on time and professional as ever. Dropped off where i requested without any problems. 500kg bag of Loam TopnSoil, which looks to be a good quality mix. Bradfords makes delivering... See more
Company replied
I've been using Bradford's for years and ive yet to find a more accommodating builder supply merchants. The service in their well stocked clean yard is excellent and the standards is just the same in... See more
Company replied
It was time for a new kitchen after 24 years. We chose a local branch of Bradfords. Kitchen design was excellent (probably the last design by Joan before she retired). Great care taken through the de... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Porchestall Drove, BA6 9NW, Glastonbury, Somerset, United Kingdom
- 01458 834770
4.5
Excellent
250 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing 1st class service from start to…
Amazing 1st class service from start to finish, well done everyone.
23 March 2024
Reply from Bradfords - Glastonbury BBS
Hi Norman
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always great to hear the process was 1st class from start to finish.
We hope to see you again soon.
Kind Regards,
Sam
I love pasties
Simple, no nonsense, got here when they said, driver was helpful, proper job.
26 February 2024
Reply from Bradfords - Glastonbury BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
good product
Some delay in the delivery of the product but the item was exactly what I wanted
26 February 2024
Reply from Bradfords - Glastonbury BBS
Good Morning Ian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything else we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Very helpful drivers and fast delivery…
Very helpful drivers and fast delivery from ordering
26 February 2024
Reply from Bradfords - Glastonbury BBS
Hi Michelle
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
What exceptional customer service
What exceptional customer service. We cannot fault the staff at this store. Always going the extra mile for the customer. Highly recommended
9 February 2024
Reply from Bradfords - Glastonbury BBS
Good Morning George
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received exceptional customer service with your order,
Thank you for your recommendation,
Your feedback has been passed onto all involved
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Glastonbury BBS
Good Afternoon Colin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have recieved good communication from start to finish with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Always very friendly and professional
Always very friendly and professional. I recently had to cancel an order and it was sorted straight away and funds were re issued to my account, even though I managed to call the wrong depot . Thanks to Gary at Glastonbury for helping me out.
11 January 2024
Reply from Bradfords - Glastonbury BBS
Hi Ian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good service
Easy ordering online. Bradfords called to confirm shipping. Friendly delivery driver.
15 January 2024
Reply from Bradfords - Glastonbury BBS
Good Morning CJG
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback regarding the friendly service you have recieved from start to finish with your order,
This has been passed onto all involved,
Kind regards
Katie
Driver service
As with previous deliveries the driver was exceptionally helpful in unloading for me since I have a back problem.
3 January 2024
Reply from Bradfords - Glastonbury BBS
Good Morning Philip
Thank you for taking the time to leave us a review.
I am happy to hear that you have recieved a helpful delivery service with all your orders placed with our Glastonbury branch online,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Closed early for unknown reason
Website said open until 1400 on Saturday at Glastonbury. I turned up between 1245-1315 to collect my order and it was closed. This meant i could not complete my project on the weekend set aside for it.
No notice on gate to advise why closed and sign by gate said it was open until 1400 also.
When i collected in the week the staff were friendly and helpful though
9 December 2023
Reply from Bradfords - Glastonbury BBS
Good Morning Neill
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the the branch being closed and the incorrect opening times being shown.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Good on price
We required some concrete blocks and we got them from Bradford's, good quality and price.
18 November 2023
Reply from Bradfords - Glastonbury BBS
Hi Sandu
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Glastonbury BBS
Good Afternoon D
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided with your order,
We hope to see you again soon.
Kind Regards,
Katie
Perfect experience
Perfect experience! The team at Bradfords in Glastonbury went above and beyond to help get my order to me. Will be doing more business with them as a result of this positive experience.
12 September 2023
Reply from Bradfords - Glastonbury BBS
Hi Dave
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Great to hear our Glastonbury branch offering such a high level of service.
We really look forward seeing you again soon.
Kind Regards,
Sam
Excellent rapid service
Excellent rapid service. Great communication and everything exactly as detailed.
8 September 2023
Reply from Bradfords - Glastonbury BBS
Hi Matt
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Great to hear the service was quick and excellent from start to finish.
We hope to see you again soon.
Kind Regards,
Sam
It a excellent service
22 August 2023
Reply from Bradfords - Glastonbury BBS
Hi Peter,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Materials order and Delivery
The website is simple to navigate and all stock levels and prices are shown which is helpful. After placing the order for delivery, an employee contacted me within 2 hours to confirm date and was very helpful to my request for a morning delivery slot. The goods arrived on the slot agreed and communication via text kept me up to date with this. I have always found the Glastonbury branch service exceptionally good for collection or delivery.
7 August 2023
Reply from Bradfords - Glastonbury BBS
Hi Mark
Thank you for taking the time to leave us a review.
Thank you so much for the feedback and kind words. I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Friendly and efficient
Friendly and efficient service from in store to delivery. Reliable stock and good price. Happy all round.
4 August 2023
Reply from Bradfords - Glastonbury BBS
Hi Nathalie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Great to hear that the service was kept to a high standard from start to finish.
We hope to see you again soon.
Kind Regards,
Sam
Good price
Good price. Quick delivery.
Also the delivery driver phoned me to ask where I would like them to put it which was a nice touch.
25 July 2023
Reply from Bradfords - Glastonbury BBS
Hi Craig,
Thank you for taking the time to leave us a review.
I am pleased everything worked well and our driver went the extra mile,
We hope to see you again soon.
Kind Regards,
Joe.
Dealt with order efficiently and…
Dealt with order efficiently and quickly.
Delivery was within 3 days.
24 July 2023
Reply from Bradfords - Glastonbury BBS
Hi Dave
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service.
Ordered online, received a call back to confirm delivery date. Got a call the day before delivery to ask if I could accept the delivery a day early. Great service, kept informed by friendly and helpful people. Nice one.
25 July 2023
Reply from Bradfords - Glastonbury BBS
Hi Karl
Thank you for taking the time to leave us a review.
I am pleased to see that everything went smoothly with your order,
We hope to see you again soon.
Kind Regards,
Joe.
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