The only reason I didn't give a 5 star was I found the web site a bit more complicated but everything else was good. The driver Nick who delivered our goods was polite and went out of his way to put t... See more
Company replied
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Very prompt and efficient, ordered in the evening, next day had a phone call in the morning to book delivery , delivery arrived 8.30am the next morning. Couldnt ask for better!
First time I placed an order and the experience was second to none. All delivered and returns picked up. I have now open an account and will continue to use Bradfords Exmouth. The staff were excellen... See more
Company replied
The ease of placing an order online at 23:00, the Exmouth branch phoned me the following day to confirm my order and schedule delivery. All items arrived in good condition. The delivery chap was p... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Liverton Business Park, EX8 2NR, Exmouth, Devon, United Kingdom
- 01395 200840
4.5
Excellent
216 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Reply from Bradfords - Exmouth BBS
Hi Dan,
Thank you for taking the time to leave us a review.
I am pleased to see that you continue to have positive experiences with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Very good service and quality product
Very good service from amending my collection order to a delivery all the way through to delivering and carrying through my conservatory. Very impressed.
15 January 2022
Reply from Bradfords - Exmouth BBS
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Brilliant service
15 December 2021
Reply from Bradfords - Exmouth BBS
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Excellent Service
Excellent advice and service from bathroom department through to delivery.
8 December 2021
Reply from Bradfords - Exmouth BBS
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Very good service.
27 November 2021
Reply from Bradfords - Exmouth BBS
Hi Julian,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Great service.
Online ordering was simple and straight forward. All the items I wanted were available and were delivered and off loaded where I requested.
22 November 2021
Reply from Bradfords - Exmouth BBS
Hi Paul,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had such a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
Brilliant cheerful service
20 November 2021
Reply from Bradfords - Exmouth BBS
Hi Nick,
Thank you for taking the time to leave us a 5 star review.
I am really pleased to see that you have had a positive experience with our branch team in Exmouth.
We hope to see you again soon.
Kind Regards,
Charlotte
branch are slow on giving credits the…
branch are slow on giving credits the charge more than was agreed and don't credit faulty parts
exmouth plumbing department not very good and will be checking materials on order with them
check your prices swell
13 November 2021
Unprompted review
Reply from Bradfords - Exmouth BBS
Hi Ian,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a negative experience.
I will pass this feedback on the branch and look into this.
If you would like to discus this further, please email myself at ecommerce@bradfords.co.uk
I apologise greatly for these issues that you have experienced and for any inconvenience this may have caused you.
Kind Regards,
Charlotte
Reply from Bradfords - Exmouth BBS
Hi,
Thankyou for taking the time to leave a review.
I am pleased to see that you have had a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte
the staff were very helpful and got…
the staff were very helpful and got another bag of bark from a different depot for me
14 September 2021
Reply from Bradfords - Exmouth BBS
Hi Catherine,
Thank you for taking the time to share your experience.
I am pleased to hear about your experience with our Exmouth branch.
It is great to hear that they provided great service by collecting stock from another branch and that our team were helpful.
If there is anything we can do for you please email Ecommerce@bradfords.co.uk
We look forward to seeing you again soon!
Many Thanks
Megan
Website listed wrong stock code
Website listed wrong stock code for the paint I wanted so ended up driving 30 miles to Exmouth when the paint was available in Seaton. But the manager in Exmouth could not have been more helpful in explaining and sorting out my problem. Excellent customer service.
24 August 2021
Great service.
Was helped immediately upon arrival for my click and collect by young fellow, really polite and very helpful.
6 July 2021
Ordered online
Ordered online, some confusion when I arrived to collect but soon sorted. Also picked up a couple of bags of cement, as in short supply.
All good!
15 May 2021
Good communication
Good communication, delivered on time all as ordered, overall good service.
6 May 2021
Excellent service
Easy to order, delivery always on time, very friendly and helpful team
26 April 2021
dumpy bags
3 dumpy bags of chippings delivered , the very polite driver manoeuvred the bags over a 5 foot high hedge with extreme care, the chippings are as expected and advertised, excellent service all round, thankee.
10 April 2021
Great value for money
Great value for money, quick delivery. Delivery driver was really helpful and efficient
9 April 2021
Friendly phone call on same day as…
Friendly phone call on same day as online order and delivery next day.
3 April 2021
Ordered via website it was Quick…
Ordered via website it was Quick efficient plus very good customer service when collecting goods
2 April 2021
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