Good quality products at reasonable prices. Quick delivery, was expecting 3-4 days but was given a call shortly after placing the order and arranged delivery the next day. Helpful and enthusiastic sta... See more
Company replied
Location
Switch locationUnits 11/13, Poundbury West Ind. Est., DT1 2PG Dorchester, Dorset, GB
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See what reviewers are saying
I have only recently started to use Bradfords for odd DIY projects and have only praise for the company and their team. I have used the Dorchester Branch and all orders were ready in a timely fashio... See more
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I ordered a concrete post online one evening with free delivery. I was surprised to get a phone call, from the office, the following morning asking if today was suitable and given an ETA of 1.5 hour... See more
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Had a large delivery this morning to my property which has a tight/restricted driveway. The Driver “Ben” (Dorchester Brach) once unloaded then helped me carry the Items to where I needed them. Ben cle... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Units 11/13, Poundbury West Ind. Est., DT1 2PG, Dorchester, Dorset, United Kingdom
- 01305 265422
4.8
Excellent
202 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Great service as always!
Great assistance from Chris Baker in the Dorchester office and the two delivery drivers who managed to place the products over my garden wall which saved me lots of leg work!! Top service as always!
13 September 2021
Reply from Bradfords - Dorchester BBS
Hi Stuart,
Thank you for taking the time to leave a review about our branch in Dorchester.
I am pleased to hear Chris was able to provide great assistance whilst delivering your order.
I have sent your review to Chris as I am sure he would appreciate the kind words.
If there is anything else that we can do please email Ecommerce@bradfords.co.uk
We look forward to seeing you again soon!
Many Thanks
Megan
Good quality planed wood and decking
Wood was of good quality and mostly free from knots. Low stock levels prevented us from ordering more but this is apparently a nationwide problem with building supplies at the moment.
11 September 2021
Reply from Bradfords - Dorchester BBS
Dear Clayson family,
Thank you for sharing your experience with our Dorchester branch.
I am sorry to hear that there was not a sufficient stock level of timber but I am pleased to hear that the stock the branch had was of good quality .
If there is anything else we can do please do not hesitate to contact Ecommerce@bradfords.co.uk
Kind Regards,
Megan
Reply from Bradfords - Dorchester BBS
Dear Aran,
Thank you for taking the time to leave us a review.
It is great to hear you had a good experience at our Dorchester branch.
We hope to see you again soon.
Many Thanks
Megan
Great secice fast and efficient
4 September 2021
Reply from Bradfords - Dorchester BBS
Dear Mark,
Thank you for taking the time to leave us a review.
I am pleased to hear that our Dorchester branch provided you with efficient and fast service.
We hope to see you again soon!
Kind Regards,
Megan
Quick freindly and super efficient
Quick freindly and super efficient.
This is for the local guys and gals at the Dorchester depot. Great service, always a pleasure to do business with, the delivery guys are cool too!
6 August 2021
Unprompted review
Great communication
Great communication , kept me updated on the order and delivery times .
Will buy again from here .
5 July 2021
Excellent service!
22 June 2021
Ordered sleepers at the end of March disappointing service
Ordered sleepers at the end of March. We were called to explain due to shortages delivery would be delayed until mid April which we accepted. Mid April came and went with no further update. Called to get an update to be told they were unsure of when to expect. Another week passed and no further communication. Tried calling again during open hours to get no answer on multiple times. Another week passed and still no communication. Finally managed to get hold of the office to be told delivery had been attempted the day before but due to me not answering call as in a meeting they did not deliver. My wife was in all day and the drive way was empty. However was told that there was no drive by the delivery driver. No attempt to knock the front door and speak to my wife was made. After a few Moaning phone calls they were finally delivered. Very poor customer service where we were made to feel we were impatient after waiting over a month.
10 May 2021
Good items; excellent staff
Some of the things I wanted were out of stock but a very clued-up young lady in the Dorchester depot sorted out alternatives with me.
Deliver was on time, friendly and efficient.
Competitve prices.
Overall, very happy.
10 May 2021
Great service
30 April 2021
Still waiting
I recently ordered some timber to built a garden gate at the the same time I ordered a latch set. The time bet arrived as promised and is very good quality.
I am disappointed that the latch set has not yet been delivered.
28 April 2021
Ordered online easy as pie
Ordered online, local Bradfords store phoned me the next day and arranged delivery date. Confirmed delivery with text.
All very straightforward and smooth.
27 April 2021
Phone call to say order was ready
Phone call to say order was ready. Quick and helpful service
25 April 2021
Excellent deal on decking boards and…
Excellent deal on decking boards and very friendly efficient service
2 April 2021
Always have what I wont
Excellent customer service with quick delivery, I've ordered 19 railway sleepers over the last month for my garden project, and the delivery drivers are always polite and helpful
27 March 2021
Great speedy service- very impressed
Great speedy service- very impressed - nice fence panel delivered
19 March 2021
Fantastic service,from ordering right…
Fantastic service,from ordering right through to delivery with phone calls to confirm order and delivery. Delivery driver also calls to confirm arrival
12 March 2021
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