First time dealing with Bradford’s as doing up my garden and bradfords has been amazing with quick delivery days and prices and the help from the sales team is brilliant. I spoke with a Taylor at the... See more
Company replied
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Great service. Phone call shortly after order to arrange delivery and before delivery. Driver and I discussed and agreed best drop for big bag of stones. Pleasant and quick service. A pleasurable e... See more
Staff were friendly and helpful. I had brought online and picked up from the store. Good comunication of when item was ready, followed by a phone call after 24 hrs to inform me as i hadn't had tim... See more
Company replied
I was looking for large format porcelain tiles for an outdoor project. Bradfords stocked a good selection at a reasonable price. I bought one to live with for a few days and then ordered the rest onl... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
139 Bristol Road, TA6 4AQ, Bridgwater, Somerset, United Kingdom
- 01278 422654
4.9
Excellent
235 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Kept in formed and delivered on time
9 February 2024
Reply from Bradfords - Bridgwater BBS
Good Morning Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience from start to finish with your order
Thank you for your feedback this has been passed onto all involved
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bridgwater BBS
Hi Jeff
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very easy click and collect process
Very easy click and collect process. The staff at the Bridgwater branch are extremely friendly and helpful.
31 January 2024
Reply from Bradfords - Bridgwater BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Bridgwater BBS
Hi Dave
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Glad to hear our Bridgwater are welcoming and offering service with a smile.
We hope to see you again soon.
Kind Regards,
Sam
Items arrived in good condition on the…
Items arrived in good condition on the agreed date. I was kept informed throughout the order and delivery process. Thanks again.
12 January 2024
Reply from Bradfords - Bridgwater BBS
Good Morning John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved
We hope to see you again soon.
Kind Regards,
Katie
First class delivery and communication
First class delivery and really really quick. Friendly delivery driver and a good job done with an excellent service and product
7 January 2024
Reply from Bradfords - Bridgwater BBS
Good Morning Vee
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and excellent and friendly service from start to finish with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Fantastic customer service
Very polite phone call to ask if they could deliver that day and super helpful happy delivery driver :) very happy with service!!! And shingle is good too!
6 January 2024
Reply from Bradfords - Bridgwater BBS
Good Morning Julian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have recieved a happy and helpful service from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Delivery driver was excellent.
19 December 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon Kara
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Another quick friendly delivery
Yet another quick delivery and real phone call before to confirm the order and delivery date. The bulk products are also a good price compared with other local suppliers.
13 December 2023
Reply from Bradfords - Bridgwater BBS
Hi Kev
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Returned surplus no hassle.
Returned surplus capping stones for refund with no quibbles.
16 November 2023
Reply from Bradfords - Bridgwater BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards
Sam
Excellent service!
15 November 2023
Reply from Bradfords - Bridgwater BBS
Hi Mathew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Goods all ready
Goods all ready and waiting on a pallet when arrived, 5 minutes after receiving confirmation text. Staff loaded immediately to my car, all done 10mins
30 October 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, with your order for collection,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bridgwater BBS
Hi Janusz
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service
Great service with prompt, free delivery over £100 and good customer service in branch as well. Good prices.
24 September 2023
Reply from Bradfords - Bridgwater BBS
Hi Meg
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Really helpful and friendly guy who…
Really helpful and friendly guy who delivered. I was kept upto date with order and easy to do. Would definitely recommend. Thanks
30 August 2023
Reply from Bradfords - Bridgwater BBS
Hi Nikki
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Great to hear the driver went the extra mile and everything was communicated.
Thank you for the kind words and we hope to see you again soon.
Kind Regards,
Sam
I felt that I was in the way!
I was phoned to tell me my online order was ready to collect.
This was correct..... However all that was ready when i went to collect it was the printed order sheet!
One of the staff serving was more interested in talking to the previous customer who he had finished serving and could clearly see i was waiting. The staff member who eventually served me, sent me on a wild goose chase to pick up some quadrant from another member of staff 'out the back', but when i got there the area was void of staff. I had to return to the counter to get him to go with me to get the quadrant. I also ordered a Water Butt which i also had to retrieve myself. Unfortunately not a good shopping experience.... A pick up which i woulld have expected to last no more than 5 minutes took nearer 30.
27 August 2023
Reply from Bradfords - Bridgwater BBS
Good Morning Mr Brown,
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Joe.
Good Morning Mr Brown
I hope you are well,
The branch have advised that they have been in contact with yourselves directly to look into a resolution.
If we can be of further help please do not hesitate to contact customer.service@bradfords.co.uk
Kind regards
Katie
Good price
Good price, free delivery on 2 bulk bags delivery driver was friendly and helpful
3 August 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon Daniel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Bridgwater branch and received a friendly and helpful service with your order,
Thank you for your feedback, this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Bridgwater BBS
Hi Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Ordered 2 tonne of bagged aggregate on…
Ordered 2 tonne of bagged aggregate on line. Got phone call and stone arrived next day. Driver really helpful and placed bags just where I wanted them. Brilliant.
7 August 2023
Reply from Bradfords - Bridgwater BBS
Good morning,
Thank you for taking the time to leave us a review.
I am glad all went well with your delivery and it was nice and speedy,
We hope to see you again soon.
Kind Regards,
Joe.
Quick to deliver and everything placed…
Quick to deliver and everything placed exactly where I had requested in my absence - thank you Bradfords
18 July 2023
Reply from Bradfords - Bridgwater BBS
Good Afternoon Deborah
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a good experience with your order placed with us,
Thank you for your feedback regarding the delivery service provided,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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