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Rated 1 out of 5 stars

I received the bracket after a long wait during which time I no longer needed it. I have contacted bracket finder to return the bracket and receive a full refund. I got a reply e mailed to me stating... See more

Rated 1 out of 5 stars

Still waiting on a reply to return and exchange a bracket for one that fits! Aftersales are this companies weak point. Based on my experience so far I would say look elsewhere. Only a premium number t... See more

Rated 1 out of 5 stars

I ordered a tv wall bracket from bracket finder only to find that it didn’t fit my television. I returned the order and paid £9 to send it back I received an email saying they had received my retu... See more

Rated 5 out of 5 stars

Not cheap but seems very well made, smooth operation. Excellent adjustability to get tv straight and in right position. Nice touches like plastic trims that un-clip and retain cables to keep tidy and... See more

Company details

  1. Furniture Accessories

Information provided by various external sources

Bracket Finder - Use our TV Bracket Finder to Find The Best TV Wall Brackets for Your TV, TV Bracket Finder can Find Wall Brackets to Fit Your Plasma LCD or LED Television easily.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

No jargon and not complicated at all👍🏻

Found the bracket I needed in seconds!Put in size and make of TV and had numerous options to pick from!I found the layout of the website easy to navigate and once I’d chose the bracket I wanted, the ordering process was seemlesss!!

16 December 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Helpful, quick and friendly with quick delivery. Highly recommended - I've been back twice and would also buy again in the future.

14 December 2020
Unprompted review
Rated 3 out of 5 stars

Tv isn’t able to mount to wall

Tv isn’t able to mount to wall
Would like to return bracker

7 December 2020
Unprompted review
Bracket Finder logo

Reply from Bracket Finder

We offer an extended returns policy and your order is well within that time period.

There are 3 ways in which a return can be arranged, online, via phone or via email. As your order was placed using a guest account the online login facilities are not available therefore you will need to contact our customer service team via phone or email info@bracketfinder.co.uk

Our records show this review is the first contact we have received from you even though the bracket was delivered 2 weeks ago on a next day service.

Can you please advise what we have done wrong to warrant a 1 star score.

Rated 5 out of 5 stars

Helpful, Speedy Service

Bought the wrong bracket at first and had to return. The return service was excellent and I received prompt repayment. With advice went on the buy the correct bracket. Very helpful people, would recommend.

29 November 2020
Unprompted review
Rated 4 out of 5 stars

TV had unusual spacing of 100mm width &…

TV had unusual spacing of 100mm width & 200mm high.
Ordered PLB110M-Tilt and Turn TV Wall Bracket for up to 70" TVs. Good looking bracket but not able to match the hole spacing. Regrettably had to return it in original packaging. Returns system worked well and had full refund

23 November 2020
Unprompted review
Rated 5 out of 5 stars

Not cheap but seems very well made

Not cheap but seems very well made, smooth operation. Excellent adjustability to get tv straight and in right position. Nice touches like plastic trims that un-clip and retain cables to keep tidy and in place.
Recommend if you want a quality bracket.

19 November 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a wall bracket for next day…

I ordered a wall bracket for next day delivery. At 8pm the Yodel tracker said that my bracket was delivered and signed for at 4pm. No it wasn't. Tried to call and text the driver - no response.

12 June 2020
Unprompted review
Bracket Finder logo

Reply from Bracket Finder

We have managed to cross reference your last name to an order placed on 11th June 2020 and the courier tracking does concur the wall bracket was delivered by Yodel on 12th June 2020.

Other than this review, we have no record of you contacting us to advise of any problem. Hopefully the delivery issue was resolved and you are happy with the product. If there are any issues we can help with please feel free to contact support@bracketfinder.co.uk

Rated 5 out of 5 stars

Utterly SENSATIONAL Service

Utterly SENSATIONAL customer service!!!! Bought wrong bracket ore Christmas, called to beg to refund today. No need to beg, just amaxing service and the loveliest man in the phone.

Highly recommend and would 100% buy from them again. The original order was on time too so great company.

8 January 2020
Unprompted review
Rated 1 out of 5 stars

Bracketfinder same as the plasmacentre

I will start off by saying bracketfinder is also the same company as theplasmacentre and if you put that company into trustpilot you will see just how bad it is,

Tuesday 3/12/19 I put an order in for a tv bracket and paid next day delivery (by 12:30) I phoned them this morning on there stupidly expensive phone number (0844 60p a min) because my yodel tracking wasn't working, a man told me he will contact yodel and get back to me within the hour which he didn't nor did he get back to me at ALL.

I went to screwfix and bought a bracket and now my new tv is up looking great, I have emailed bracketfinder/theplasmacentre and told them to cancel the order and give me full refund including postage, if it does turn up I will refuse delivery but will be contacting Mastercard to get my money back as I know by reading all the other reviews I wont receive anything from these cowboy traders, AVOID
Order number 829262

4 December 2019
Unprompted review

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