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BOYLE Sports Reviews 4,838

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 1,527 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the helpfulness and professionalism of the staff, often highlighting their efficiency in resolving issues. People generally find the website easy to use, with quick payment processing and good features like best odds guaranteed and live streaming for racing. The service is often described as quick and efficient, with many positive comments about the speed of responses and problem resolution. However, some reviewers were not happy with the customer service, citing issues with getting free bets, being cut off during live chat, and slow response times to complaints. There are also concerns about payment withdrawals not being processed, and some customers feel that the payout rates on certain games are lower compared to other sites.

What people talk about most

Customer service

Users describe ambiguous interactions with customer service, with many reviewers praising the friendly,... See more

Website

Reviewers highlight ambiguous aspects of the website, with some customers finding it easy to use and... See more

Staff

Customers generally report positive experiences with staff, highlighting their helpfulness, friendliness, and... See more

Service

Reviewers mention ambiguous feedback about service, with some customers praising the friendly service, great... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers reporting quick payments and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Boylesports are a good betting company to bet with, your winnings always land in your bank account relatively quicky. They also have a telephone number to call and can speak to someone in person regar... See more

Company replied

Rated 4 out of 5 stars

A very good site; easy to use and a huge range of bets available on sports and even entertainment and politics - the horse racing page is especially good with a lot of information available on the run... See more

Company replied

Rated 4 out of 5 stars

Very Helpful and professional..I would like to speak to someone directly but problem was solved via Internet wish company's would make it easier for older people to speak to someone as we're last gene... See more

Company replied

Rated 5 out of 5 stars

Easy to use site ,quick payment ,best odds guaranteed. Love the free bet if you lose offer as I never bet a tenner ,but have won back nice amounts with this ,it demonstrates that I should bet like tha... See more

Company replied


Company details

  1. #4 of 4 best companies in Online Sports Betting Vendor
  2. #3 of 5 best companies in Gambling House
  3. #6 of 9 best companies in Online Casino or Bookmaker

Written by the company

Founded by John Boyle in 1989, the business has grown to over 340 shops in Ireland and the UK and offers telephone, mobile and online betting and gaming services in Ireland, the UK and a range of other international markets. Key milestones in the growth of the company include the purchase of 33 William Hill Bookmakers in January 2020 and the acquisition of 18 shops from Bruce Betting a year earlier, which made BoyleSports Ireland’s largest independent bookmaker. BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk which straddles the border with Northern Ireland. The company currently employs over 2,500 employees throughout Ireland and the UK. BoyleSports is regulated for betting and gaming activities in Ireland, the UK and Gibraltar. BoyleSports has always set itself apart by offering better value than any other bookmaker. Our focus on customer experience means that we invest heavily in the mobile and web experience, which provides our customers with a faster and easier user experience. BoyleSports offers a wide range of betting opportunities ranging from horse racing, greyhounds, football, and tennis to golf, rugby, NFL, cricket, basketball and lottery. Our gaming products include virtual horse and greyhound racing, roulette, blackjack, poker, bingo and a wide range of casino and live casino experiences. This Is Betting.


Contact info

3.6

Average

TrustScore 3.5 out of 5

5K reviews

5-star
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1-star

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Rated 1 out of 5 stars

Entice you with offers they won't stick to

Boyle Sport are happy to offer you promotions to encourage you to deposit money with them and bet. For example, if you deposit and bet £25 on the world cup winner, they wil get you free £5 bet for every game they win. Well that offer is enough to try them again instead of my usual bookies and see if they any good. But then when you ask them why the £5 free bet hasn't arrived, you have to provide proof to them the offer even existed, even though they have now removed it from their site. I managed to track down pictures from other sites and provide them with the URL from my search history of where the promotion was. Eventually they agreed the offer DID exist. Phew....can I have the £5 free bet now? No, apparently I'm no longer eligible for offers and the decision is not reversable. Stick with one of the more popular bookies like Bet365, PaddyPower, Betfair, Coral etc. Boyle Sport is not one you can trust.
Edit 26/06/2026 - They have now replied and admitted that they want to prevent this happening to other customers and are reviewing their policies. Good. How about try and prevent it not happening to ME and ask for my username so you can give me the £5 free bet then?

24 June 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you taking the time to share your experience. We are sorry to learn of the difficulties you encountered with a promotional offer and the subsequent eligibility decision. Your feedback is important to us, and we are reviewing our processes to prevent similar situations.

Rated 5 out of 5 stars

Super fast responses in the chat…

Super fast responses in the chat section which is rare and solved the issue out straight away .. top bookies with no hassle

24 June 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad to hear our chat support was quick and helpful in resolving your issue. We appreciate your positive feedback!

Rated 5 out of 5 stars

The operators were courteous and clear…

The operators were courteous and clear in the help I needed. Would highly recommend

23 June 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad our operators were courteous and clear in providing the help you needed. Thank you for your recommendation!

Rated 1 out of 5 stars

Soon as you start winning the restrict your account

My account has been restricted from betting on boosts or promotions
(Basically I have won a few bets ) so now I’m not entitled to any of their offers.

Response nobody has been in touch has to why my account as been restricted

15 June 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience. We are reviewing your account to understand the restrictions better.

Rated 1 out of 5 stars

Account ineligible for Promotions without justification

I infrequently use Boyle Sports but tend to place a couple of bets during major tournaments. I placed a £20 bet as part of a WC promotion where I should’ve received a £5 free bet every time my team won. After not receiving an expected free bet, I contacted Customer Services to clarify and they confirmed that my account had been made ineligible to receive Special Offers or Promotions by the “Trading Department”, without any communication or justification. Boyle Sports still advertised Special Offers to me and allowed me to bet on one and have still not given justification as to why they made the decision. The only positive is that the customer service team replied to me, but overall I’ll never use Boyle Sports again as they’ve acted disingenuously and lost my trust.

23 June 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience and feedback with us. We understand your frustration regarding the promotional offer and the lack of communication. We are reviewing this matter internally to prevent similar situations.

Rated 5 out of 5 stars

Definitely the best bookies with lots…

Definitely the best bookies with lots of free bets plus 2 goals ahead as standard. Unbeatable.

17 June 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're thrilled you appreciate our free bets and 2 goals ahead offer. Thank you for your kind words!

Rated 5 out of 5 stars

The Boyle sports support team were…

The Boyle sports support team were fantastic and thanks to Lexie in giving me information on my boyles sport extra account and information in regards to all Ireland quarter final tickets with Galway GAA!!

22 June 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're truly happy to hear about your positive experience with our support team. We appreciate you sharing your kind words!

Rated 1 out of 5 stars

Did not receive welcome offer

Did not receive welcome offer of £40 in free bets. Apparently due to 'using a shared affiliate link'. The link landed on the offer page and allowed you to sign up. It's unreasonable to expect a member of the public to understand the nuances of links and affiliate marketing and decline a welcome offer on that basis. I have closed my account and won't be using them again.

20 June 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We are truly sorry to hear about your frustrating experience regarding the welcome offer. We understand your disappointment and appreciate you bringing this to our attention. We are reviewing our processes to prevent similar issues.

Rated 1 out of 5 stars

They won't let me access account for a…

They won't let me access account for a week absolute joke try luck sky vegas pure joke too there all waste of time & money don't bet big ever gave up thinking win big reality is that lose 😉 wake up all in for themselves. Don't let them win

22 June 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience. We understand your frustration regarding account access and betting outcomes. We are always working to improve our services.

Rated 1 out of 5 stars

0000000000000000000 rtp scam stolen…

0000000000000000000 rtp scam stolen money they should close down this site all geme is scam under 0 rtp no chance won keep scam how come i deposit over £5000 this site no even seen £1000 keep scam me

21 June 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your concerns. We regret that your experience did not meet expectations. We are looking into this matter.

Rated 5 out of 5 stars

Great

Great work 👏

15 June 2026
BOYLE Sports logo

Reply from BOYLE Sports

Thank you for the 5-star review.

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