Boyd Hampers Reviews 

143
•
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Did not deliver for a week and a half despite it being a next day delivery. The delivery was required as my partner had surgery, by the time it was delivered, it was too late. I emailed multiple times... See more

Rated 1 out of 5 stars

I ordered 3 hampers totaling £209.00 and requested delivery to be 1st week in December. After an initial phone call everything seemed in order. But the goods never turned up. Can't get through on th... See more

Rated 4 out of 5 stars

I hadn't used Boyd Hampers before but I needn't have worried. Everything worked like clockwork and my friend was absolutely delighted with her hamper. She said it was perfectly presented and the fru... See more

Company replied

Rated 5 out of 5 stars

Ordered a hamper and discovered I needed it earlier than I'd selected. Contacted Boyd Hampers and they changed delivery for me. Hamper received in tip top condition and very well packaged, items all a... See more

Company details

  1. Gift Basket Store
  2. also in
  3. Gift Shop

Written by the company

Boyd Hampers is a gift basket and hamper store serving the UK, USA, Canada and Australia.


Contact info

2.8

Average

TrustScore 3 out of 5

143 reviews

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2.8

All reviews

(143)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered 3 hampers totaling £209.00…

I ordered 3 hampers totaling £209.00 and requested delivery to be 1st week in December. After an initial phone call everything seemed in order.
But the goods never turned up. Can't get through on the phone and they still have my £209.00. Are they a bogus outfit?
Lord Barrett.

29 December 2024
Unprompted review
Rated 1 out of 5 stars

Did not deliver for a week and a half…

Did not deliver for a week and a half despite it being a next day delivery. The delivery was required as my partner had surgery, by the time it was delivered, it was too late. I emailed multiple times asking to cancel the order as I ordered a hamper from a different company asked for a refund. They did not reply to me and then delivered the hamper late. I ended up paying for 2 hampers.

7 October 2024
Rated 1 out of 5 stars

Avoid using this company

Avoid using this company. It’s a scam but a convincing one.
Purchased a hamper over a week ago with next day delivery, but tracking lists the order as only ‘confirmed’. Not even out for delivery. Completely uncontactable and not responding to emails. I’ve had to report to my bank to get a refund.
Clearly this isn’t a one off as multiple reviews are all listing the same problem. Don’t risk it.

11 November 2024
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

Wrong hamper sent and zero replies to any of my attempts at communication.
Phone number goes nowhere.
Total scam, would completely avoid.

30 August 2024
Rated 1 out of 5 stars

Awful experience

Awful experience. Ordered and paid for a gift hamper which had never arrived. No response to repeated calls or emails! Still not resolved.

7 October 2024
Rated 1 out of 5 stars

Undelivered order and unresponsive customer service

I ordered a gift hamper from Boyd Hampers on 18 of September 2024 for £50. Unfortunately, my experience has been extremely disappointing: 1. The package was never delivered, and the processing status still shows it has not shipped.
2. I've made multiple attempts to contact their customer service: - Sent over 5 emails requesting a refund with no response - Tried calling their customer service number (0808 296 0282) several times, but the call never connects.

I strongly advise not buying from this company.

18 September 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam site

This company is a scam site. I paid £49.95 for a gift basket fruit hamper as a get well gift on 17th sept next day delivery. This has still not been delivered and I’ve emailed and called Boyd hampers but the phone just cuts off and overplays to emails. Do not use this company for anything. It’s a scam

17 September 2024
Unprompted review
Rated 5 out of 5 stars

I recently ordered a hamper from Boyd…

I recently ordered a hamper from Boyd Hampers, and the experience was fantastic. The variety of items was impressive, and everything arrived neatly packaged. It's clear they put a lot of thought into curating their hampers.

22 August 2024

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