BOXR Underwear Reviews 1,801

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great experience overall. It arrived on time, perfectly packaged, and exactly as shown on the website. Definitely worth the price — I’ll surely buy from this site again

Rated 4 out of 5 stars

Delivery so much faster than others I have tried, and the packaging was professional and impressive. The product - though early days - is pretty good and I have no disappointment. Light, comfortable... See more

Rated 5 out of 5 stars

The product is smooth & fits well. Its true you do not notice how well it fits until you realize you are not 'adjusting' yourself as my previous branded trunks required. Would definitely recommend wea... See more

Company replied

Rated 4 out of 5 stars

Probably the strangest review you will receive. I purchased these through a Facebook advert, I saw the photos and read reviews and ordered a size larger. Now they are very comfortable however as a... See more

Company details

  1. Underwear Store
  2. Clothing Store
  3. Men's Clothing Store

About BOXR Underwear

Written by the company

BOXR Shop Our Collection About BOXR Contact Us

About BOXR

At BOXR, we make the basics you reach for every day — boxer shorts, socks, and shirts crafted from premium bamboo fabric. Soft, breathable, and built to last. We started BOXR because we believed everyday basics deserved better. The fashion industry had been using the same cheap materials for decades, designed to wear out quickly so you'd keep buying. We wanted to change that.

Why Bamboo?

Bamboo is at the heart of everything we make. It's naturally softer than cotton, moisture-wicking, and temperature-regulating — so you stay fresh whether you're at the office, the gym, or on the go. It's also three times more expensive than conventional fabric, which is why most big brands avoid it. We don't.

Direct to You

Because we sell directly to you — with no retailers or middlemen in between — we can offer premium quality at a fair price. You pay for the product, not the label.

Our Guarantee

We back every pair with our 6-month anti-hole guarantee. If holes appear within 6 months of purchase, we'll replace them free of charge. You also get 14 days to try your BOXR at home, with free and easy returns if they're not the right fit.

Rated Excellent on Trustpilot

Thousands of customers have rated us Excellent on Trustpilot. We think you'll understand why once you try them.

Why BOXR?

Written by the company

Premium bamboo, honest pricing
We sell directly to you, no middlemen, no retail markups. You only pay for the product, not the label

The BOXR Guarantee

Holes within 6 months? We'll send a free replacement, no questions asked.

We stand behind every pair. Our 6-month anti-hole guarantee means that if anything goes wrong with the fabric, we make it right immediately. On top of that, you get 14 days to try your BOXR at home. Not the right fit? Returns are easy and hassle-free.

Contact info

Finally, basics worth trying.

Free exchanges within 14 days. No hassle, just great underwear.

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Let’s see

Placing the orders, shipment and delivery, Wright! Let’s see after wearing them…

7 August 2024
Unprompted review
BOXR Underwear logo

Reply from BOXR Underwear

Dear Sir, Thank you for your review. We hope you have already received your order and the items are to your satisfaction. If you have any questions or comments, please feel free to email info@boxrstore.com. Greetings

Rated 5 out of 5 stars

Good quality

20 June 2024
Unprompted review
BOXR Underwear logo

Reply from BOXR Underwear

Dear Sir, Thank you for your short but powerful review! Kind regards

Rated 3 out of 5 stars

Good quality, but sleeves are to short

The boxers are from good quality, feels good, stitching looks good. Only big downside is that the elastic band on the bottom is creeping up and they are a bit short. For that reason I am not going to buy new ones. And also don't know if I'm going to use them. So for me it was a bit waste of money.

13 March 2024
Unprompted review
BOXR Underwear logo

Reply from BOXR Underwear

Thank you for your review! I'm sorry to hear that you are not completely satisfied with the boxers and are unsure you will wear them. Is the size a good fit? It can happen if the size is not completely good that they will roll up. You can also always contact our customer service so they can look into it further, info@boxrstore.com

Rated 4 out of 5 stars

Really good products

Really good products, socks or underwear are well maid and really Nice to wear.
I will comeback for sur to buy others products.

8 July 2023
Unprompted review
BOXR Underwear logo

Reply from BOXR Underwear

Dear Pauline, thanks for your short but powerful review! Until the next order. Greetings, Annelies

Rated 5 out of 5 stars

They are awesome

They are awesome. You don't even notice you are wearing underwear. Everything stays cool down there.

9 June 2023
Unprompted review
BOXR Underwear logo

Reply from BOXR Underwear

Dear Geoffrey, thanks for your short but powerful review! Greetings, Annelies

Rated 1 out of 5 stars

Schlechter Service / Very bad service in case of problems. No recommendation.

Ich habe anhand der Größentabelle auf der WebSeite und nachdem ich mich gemessen habe Größe M bestellt. Die Shorts waren zu groß und haben unschöne Falten geworfen. Ich wollte dann gegen Größe S tauschen, aber ohne Retourenkosten zu übernehmen, da ich nichts für die falsch angegebenen Größen auf der WebSeite kann. Mehrmals habe ich Boxt angeschrieben, jedoch wurde die Übernahme der Retourenkosten verweigert, so dass mich der Spaß knappe 9€ und eine Menge Arbeit gekostet hat. Für nichts. Nie wieder. Keine Empfehlung.

I ordered size M according the table on Boxr WebSite after measuring as demanded on the Boxr WebSite. Unfortunately the shorts were too big, there were very unsexy wrinkles in the material. So I wrote several times to Boxr, I wanted to change to size S but wont pay the retour-shipping because it's not my fault the table on their WebSite shows the wrong size. Boxr refused and I had to pay nearly 9€ !! (9$) to return the unusable undies. Never again!

19 April 2023
Unprompted review
BOXR Underwear logo

Reply from BOXR Underwear

Sehr geehrter Herr, ich danke Ihnen für Ihre Bewertung. Es tut uns leid zu hören, dass die Größe der Boxershorts nicht korrekt war. Normalerweise stellt die Größentabelle kein Problem dar. Leider ist es so, dass die Kosten für die Rücksendung und den Umtausch zu Lasten des Kunden gehen, wie auf unserer Website und bei der Bezahlung angegeben. Mit freundlichen Grüßen

Rated 5 out of 5 stars

first experience with BOXR

This is my first experience with BOXR underwears. I never felt so well, quality of the product is over the top, after washing very quickly dried, smooth like silk !!! I totally adopt those underwears. I strongly recommand.

10 April 2023
Unprompted review
BOXR Underwear logo

Reply from BOXR Underwear

Dear Sir, thanks for you wonderful review! Happy to hear you enjoy our boxers. Greetings Annelies

Rated 1 out of 5 stars

Unprofessional and underwhelming

After about 5 days delay bringing the items to DHL after the shipped information was received i cancelled the order. Now, three weeks passed since, the parcel shipment is returned and received over a week by sender. Boxrstore is still in deepsleep. No refund info or reaction on email.
Its almost unprofessionally and underwhelming. Now its time to call back the money through the payment provider.

Appendix:
After writing this Boxr Store answered my Email. They apologized for didn‘t receiving my first Message with the cancellation and asked me for a new shipment. I negotiate and asked for my money.
After that they wrote, they told me in an answer for the Mail they didn‘t receive, not to return by rejecting the Shipment. Do the Parcel is now in an Location for only outgoing Shipments. Maybe in 4 weeks they will have a look on it what is told by the tracking information immediately.
So, if you need a really bad customer experience-> buy there.

27 April 2023
Unprompted review
BOXR Underwear logo

Reply from BOXR Underwear

Hi Sascha, thanks for the message. We just replied to your mail. You did not notice us about the cancellation and therefore the package was return to our postal adress, that we dont use for returns. I requested additional information to solve the issue. Thanks in advance!

Rated 2 out of 5 stars

ATTENTION: Heavy sweat smell! 🤢🤢🤢

I bought a full set of underwear pieces (10pc each). The material feels very good and smooth.
The fit is superior and my wife loves the underwear on me.

WARNING: The underwear is very warm! Since I was looking for a breathable underwear, I landed at BOXR. Unfortunately, there is a major drawback to the material: The sweat is very well forwarded, however, the undershirt - despite deodorant - starts to smell unpleasant after only a few hours. So bad that you have to take it off. The same applies to the underpants. I previously wore 100% cotton, I did not have these problems.

The customer support is unfortunately very intransigent and is not even minimally accommodated me (10-20% refund). Of course, the return period has already passed but a complaint shows the true customer friendliness of a company. Here I was fobbed off with a 10% voucher and a few nice words. It seems as if business is not particularly good and they have to hold on to every dollar here.

Thus, almost 450$ in the sand!

Therefore, only 2 stars and those are for the great feel and material. 2 points deduction because of the disgusting smell of sweat and 1 point deduction because of the poor customer service.

So watch out when you order the underwear. Order rather only one part and wear it 2-3 times and then see if it smells with you also so quickly after sweat, before you throw so much money out the window like me.

Best,
Mike

18 April 2023
BOXR Underwear logo

Reply from BOXR Underwear

Hi Mike, i'm sorry you had this negative experience with BOXR. I could not find you in our system and i requested more information. Hope to hear from you soon! Best regards, Max

Rated 5 out of 5 stars

Correct order / delivery time

Nothing to remark.
Easy access and order intake.
Delivery as expected over the new year period.

1 January 2023
BOXR Underwear logo

Reply from BOXR Underwear

Thanks for the great review! Best regards, Annelies from BOXR Underwear

Rated 2 out of 5 stars

Material is good but size is to small…

Material is good but size is to small (3xl).
Backside also to low

1 October 2022
BOXR Underwear logo

Reply from BOXR Underwear

Dear Luc, thanks for your honest review. Sorry to hear that our biggest size is still too small, and that the boxer doesn't fit well. Unfortunately, that can happen. If you like, you can always return the boxers via our portal https://www.boxrstore.com/pages/return-exchange-page. Greetings, Annelies

Rated 5 out of 5 stars

Comfort all over!

Perfect boxer in every aspect!
Fast delivery! And feels great to wear and look at!

9 August 2022
BOXR Underwear logo

Reply from BOXR Underwear

Dear Johannes, thanks for your wonderful review. Enjoy! Greetings Annelies

Rated 5 out of 5 stars

Great shorts

This is What I was looking for
feels very good

8 August 2022
BOXR Underwear logo

Reply from BOXR Underwear

Dear Chris, thanks for your nice review. Enjoy! Greetings Annelies

Rated 1 out of 5 stars
BOXR Underwear logo

Reply from BOXR Underwear

Beste Jan, spijtig te horen dat je je pakket nog niet ontvangen hebt. Helaas hebben wij het verdere verloop van het pakket niet meer in de hand zodra het aan het bezorgbedrijf is overhandig. Maar zoals je weet, hebben we een onderzoek opgestart. Groet Annelies

Rated 2 out of 5 stars

The size M is to small !!

The size M is to small, so i can not wear the expensieve underware. Plesse not Wüst is the size M. Because I ise mormaly size medium. I should order size L (Large).
Is there a solution for the wrong size?

Thanks for your reply !!!

1 August 2022
BOXR Underwear logo

Reply from BOXR Underwear

Dear Ed,

Exchanging or returning is no problem with us! This can be done easily via our return page. I recommend you take a look at the page here: https://www.boxrstore.com/pages/return-exchange-page

Feel free to contact us if you have any questions. Regards, Max

Rated 5 out of 5 stars

No nonsense

you order, you pay, you get a very nice product. Easy as it always should be, but is mostly not. They feel great so I am ordering some more.

27 July 2022
BOXR Underwear logo

Reply from BOXR Underwear

Thanks Geert for the excellent review. We look forward to your next order :) Regards, Max

Rated 5 out of 5 stars

Perfect fit !!

8 July 2022
BOXR Underwear logo

Reply from BOXR Underwear

Beste Peter, dank je voor je krachtig en "perfecte" review! Geniet ervan! Groet Annelies

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look