As always lots of choices on the website which is easy to navigate. Great gifts to suit everyone's choices and budgets. Quick communication of order confirmed and send by date. Kept me informed rig... See more
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Send hugs by post to cheer someone up with a gorgeous 'Box of Hugs’. A great alternative to flowers, these thoughtful hug in a box gifts are full of treats and a personalised card to let someone know you're thinking of them. Next Day delivery available!
14 Tithe Close, PE28 9NR, Hilton, United Kingdom
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Have used these a few times, such a lovely idea. I know its put a smile on some faces
Mum loved her birthday present from box of hugs and no problems with delivery. Love the variety of gifts for every occasion. Will be back for sure.
Fabulous to be able to create your own box with so much choice available. Was really easy to do. Delivery was quick and the recipient was thrilled with his get well goodies
My friend loved her birthday gift! It was delivered easily and on the date that I chose.
2nd time uing this great company. Efficient fast service. Easy to use website with a great selection of gift options.
Thank you so much, sent this box from Australia and it was very smooth. Great selection of choices for the personal box as well!
This is such a lovely gift box. This is my second time ordering it for my daughter currently living in London and we are from Canada. Every gift was so suited to her as she is 26 and Ioved the chosen items. Delivery was easy. Great gift!
Lovely sentiment to send for a friend who lost a loved one.
I am delighted, and so is my dear friend who received the gift🥰 . I would recommend it to everyone ❤️
Great service, delivered on time and to a very happy friend. Thank you 🙏🏼
Gift was bought as a treat for my daughter. She loved it and thought it was a lovely idea. Cute socks and yummy hot chocolate.
These were gifts and both recipients were very pleased with theirs.
The entire experience was outstanding and their boxes are all so thoughtful and beautiful.
Easy to order, gift was fabulous my friend loved it, would definitely use again
Easy to use website, prompt delivery and recipient very happy. Thank you

Reply from Box of Hugs London
Great experience and lovely set of gifts! Brought as a gift and the recipients loved it
Great choice of boxes. Was shipped the day that I ordered it. It was for a poorly friend and he absolutely loved it, cheered him up.
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