Some of the best customer service I’ve ever seen - I emailed about issues with their website, and they fixed the problem as well as sent a very courteous response. When some site issues were not resol... See more
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Shipping & Tracking is not reliable & prompt. if an item is not going to be shipped in a reasonable manner an alert should be given I rely heavily on timely delivery. I have waited 7 days on an orde... See more
This was a multiple item order, everything was fine, as ordered. I have ordered from BoxNutra many times and always have a pleasant and satisfactory experience.
Great variety the melatonin hits diff! The fellas and I were quite intrigued on whether the apple juice concentrate was going to smack. It indeed did. The fellas and I give it a 10/10. Highly recommen... See more
Company details
Written by the company
BoxNutra™ is much more than just an online ingredient store. Here at BoxNutra™ we want to be your go to provider of natural ingredients. With an inventory of over 600 ingredients, we offer the lowest cost on our products and the best quality around. There’s no minimum order to get the lowest price, and we don't hit you with any handling fees. What you see is what you get.
Contact info
285 northeast ave, 44278, Tallmadge, United States
- 8556887212
- customerservice@boxnutra.com
- boxnutra.com
Hasn’t replied to negative reviews
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Ask for the COA and SDS documents…
Ask for the COA and SDS documents before making any purchase. I purchased citrus pectin, and afterward asked for these documents, which showed the product is cut with maltodextrin, 40 to 50% maltodextrin, meaning only 50 to 60% is actual citrus pectin. This is not mentioned anywhere on their website or labeling, misleading customers to think it's pure pectin. This is extremely dishonest and I would not trust any of their products without getting this documentation first.
The Green Tea Extract 4:1 (Leaf)
The Green Tea Extract 4:1 (Leaf), taste good and best price.
The shipment took forever
The shipment took forever. I asked for a refund and then they immediately sent me the product and didn't give me the refund.
BoxNutra really goes the extra mile to…
BoxNutra really goes the extra mile to serve their customers even though, legally, they didn’t have to!
BoxNutra is a top of the line company
Wonderful selection of products
Wonderful selection of products, great pricing, and fast shipping. I'm a repeat customer and will be back for more!!
Shorted 5gm
Shorted 5gm - they include the packaging in the weight which is not the correct way to do it.
Product COA's available upon request
Prompt feedback on a COA request.
Appreciate the e-mail verification of receipt of inquire and estimated date of completion,
Helpful staff
Helpful staff. 'Gave me verification of the quality of my purchase before I placed my order. And I am happy with the item ordered. My thanks, Bob Yeager
Shipping & Tracking is not reliable.
Shipping & Tracking is not reliable & prompt.
if an item is not going to be shipped in a reasonable manner an alert should be given I rely heavily on timely delivery. I have waited 7 days on an order that has not shipped yet.
Marketplace program is excellent!
They have my product listed on their marketplace and it's been a great experience!
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