Boxhub Reviews 955

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and accommodating nature, making the entire process smooth from start to finish. The delivery service is frequently highlighted as excellent, with drivers often described as skilled, professional, and precise in placing containers. Many people also appreciate the competitive pricing and the quality of the products, which often exceed expectations. However, some customers also noted issues with the condition of their containers upon delivery, mentioning rust, leaks, or doors that were difficult to open or close. A few other people also felt that the delivery process had occasional problems, such as drivers refusing to place containers in desired locations or other delivery-related issues.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the professionalism and... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the professionalism, friendliness,... See more

Product

Customers generally express satisfaction with the product. Many reviewers praise the containers for meeting... See more

Service

Users describe positive interactions with service. Customers consistently praise the seamless process from... See more

Price

Consumers find the pricing to be a positive aspect. Many reviewers were drawn in by the competitive and... See more

Based on these reviews

Rated 5 out of 5 stars

Sales rep was very honest and provided our options. Provided quote and explained everything we would need to do before delivery. The email questionnaire sent by Boxhub was very helpful. Steven Wright... See more

Company replied

Rated 5 out of 5 stars

From the moment I asked online for a quote almost instantly my phone rang Robert Lee in NY calling w a full comprehensive estimate already emailed making a email follow up call. All within 30mins... See more

Company replied

Rated 5 out of 5 stars

To the amazing Robert Lee and logistics man Isaac you are incredibly talented at your jobs thorough competent pleasant & flexible. I moved my dad in after mom passed late last year desperately nee... See more

Company replied

Rated 5 out of 5 stars

had the BEST experience with Boxhub! The prices originally drew me in, but the amazing customer service is what truly impressed me. Isiah, who sold me my box, was incredibly helpful from the start. Co... See more

Company replied


Company details

  1. Warehouse

Written by the company

Boxhub is the leading online marketplace for shipping containers. We make it easy, transparent, and cost-efficient to buy and sell containers. Thousands of customers across the United States have chosen Boxhub as their container provider of choice, including NASA, the U.S. Navy, Boeing, and Cisco. Accredited by the Better Business Bureau.

Why Boxhub?

Written by the company

America’s #1 Marketplace
We've earned the trust of thousands of businesses in 40+ markets nationwide.
Fast Delivery Times
Our standard delivery timeline is 5 business days, with expedited delivery available in most markets.
Personalized Buying Support
A local container expert oversees your order from purchase to delivery. They're always a text, call, or email away.
Our Customers Love Us
We've earned a 4.7-star rating on Google and Trustpilot, and are rated “Excellent” by our customers.

Contact info

Shipping Containers for Sale

New & used boxes delivered in 5 business days. Get a quote today!

4.6

Excellent

TrustScore 4.5 out of 5

955 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Contact and support staff provided…

Contact and support staff provided timely and needed information. Great price. Great container, pick up at yard seemless

2 April 2026
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Steve,

Thank you for sharing your Boxhub experience. We're delighted to hear that our support team was able to make your experience 5-stars. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer!

Kind regards,

Team Boxhub

Rated 5 out of 5 stars

Your number one choice for cargo containers

The staff was great , very friendly and professional I thought that I would roll the dice with this company (Box hub) being from New York and I’m in California every thing went great not one problem so anybody that’s looking for a cargo container use this company the price was better than any other company and the delivery driver I got to give a special thanks he was great . I could not be more happy with any other company all of you folks at box hub are excellent thank you for every thing . When I need another cargo container I will definitely use box hub and I would recommend them to any body that needs a cargo container .and the condition of the container was really in good shape once again THANK YOU.

3 April 2026
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Jeff,

Thank you for sharing your Boxhub experience. We're happy to hear that we are your number one choice! We will make sure to pass along the entire team. Thank you for being a valuable customer!

Kind regards,

Team Boxhub

Rated 5 out of 5 stars

The whole experience was great from…

The whole experience was great from first phone call to delivery. Highly recommend

2 April 2026
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Arctic Fire Cryo,

Thank you for sharing your Boxhub experience. We're delighted to hear that the whole experience was great from start to finish. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer!

Kind regards,

Team Boxhub

Rated 5 out of 5 stars

great salesperson, delivery driver, all went well

great salesperson, great delivery driver, all went very well.

1 April 2026
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Old Wheel Restorations,

Thank you for sharing your Boxhub experience. We're happy to hear that all went very well with your container buying experience. We will make sure to pass along the kind comments to the sales team, driver, and the rest of the team. Thank you for being a valuable customer!

Kind regards,

Team Boxhub

Rated 5 out of 5 stars

The product was delivered on schedule…

The product was delivered on schedule and in very good condition, it was also very clean inside. It meets my needs perfectly.

1 April 2026
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Roger,

Thank you for sharing your Boxhub experience. We're delighted to hear that we could provide you with a container buying experience that meets all your needs perfectly. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer!

Kind regards,

Team Boxhub

Rated 2 out of 5 stars

I was trying to save 100.00 dollars &…

I was trying to save 100.00 dollars & the container I got had welded rips all over sides and top and I and the driver can't get the doors closed. Don't buy what you can't see first.

31 March 2026
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Leroy,

Thank you for sharing your feedback. Our goal is to provide high-quality containers at competitive prices while ensuring an exceptional delivery experience. We’re sorry to hear that your experience didn’t meet expectations. Please reach out to us at support@boxhub.com with more details so we can look into this further.

Kind regards,

Team Boxhub

Rated 4 out of 5 stars

Great delivery, great support

Great delivery! The driver maneuvered a tight location to place the container at the right spot. Only one issue. The doors are not closing. Support did a great job to address the issue!

19 March 2026
Unprompted review
Boxhub logo

Reply from Boxhub

Hello John,

Thank you for sharing your Boxhub experience. We're happy to hear that we could provide you with great delivery and support for your Boxhub order. We will make sure to pass along the kind comments to the driver and the support team. Thank you for being a valuable customer!

Kind regards,

Team Boxhub

Rated 5 out of 5 stars

Fast, economical and professional.

Sales rep was very honest and provided our options. Provided quote and explained everything we would need to do before delivery. The email questionnaire sent by Boxhub was very helpful. Steven Wright was our delivery driver. He was well mannered and very professional. He took great care in putting the box right where we needed it. A++ service. Highly recommended. Fantastic experience.

12 March 2026
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Michelle,

Thank you for sharing your Boxhub experience. We're delighted to hear that we could provide you a fast, economical, and professional service for your Boxhub order. We will make sure to pass along the kind comments to the sales team, Steven, and the entire team. Thank you for being a valuable customer!

Kind regards,

Team Boxhub

Rated 5 out of 5 stars

quick and easy

quick and easy, good price

12 March 2026
Unprompted review
Boxhub logo

Reply from Boxhub

Hello J R,

Thank you for sharing your Boxhub experience. We're happy to hear that we could provide you with a quick and easy process for your Boxhub order. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer!

Kind regards,

Team Boxhub

Rated 5 out of 5 stars

To the amazing Robert Lee and logistics…

To the amazing Robert Lee and logistics man Isaac you are incredibly talented at your jobs thorough competent pleasant & flexible. I moved my dad in after mom passed late last year desperately needing storage and they delivered in spades. Forever my shipping container source have a wonderful day.

2 March 2026
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Mark,

Thank you for sharing your Boxhub experience. We're ecstatic to hear that we could provide you with an amazing experience for your Boxhub order. We will make sure to pass along the kind comments to both Robert and Isaac, as well as the entire team. Thank you for being a valuable customer!

Kind regards,

Team Boxhub

Rated 5 out of 5 stars

Everything

Everything

6 March 2026
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Derrick,

Thank you for sharing your Boxhub experience. We're delighted to hear that we could provide you with 5-star service through and through. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer!

Kind regards,

Team Boxhub

Rated 5 out of 5 stars

The process of purchase and execution…

The process of purchase and execution of the delivery was perfect. The questionnaire to prepare me for the delivery was very helpful. Thank you!

27 February 2026
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Aaron,

Thank you for sharing your Boxhub experience. We're happy to hear that we could provide you with perfect service across the board. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer!

Kind regards,

Team Boxhub

Rated 5 out of 5 stars

very good

very good on time good shape

11 February 2026
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Dennis,

Thank you for sharing your Boxhub experience! We are delighted to hear that we were able to provide a 5-star experience. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer!

Kind regards,

Team Boxhub

Rated 1 out of 5 stars

WORST THING EVER!!

WORST THING EVER!!! CONTAINERS WAS RUSTED OUT AND LOOKED LUKE THEY WAS PULLED FROM OCEAN FLOOR. I PAID FOR DELIVERY AND PLACEMENT AND THE CONTAINERS WAS PUT IN A LOT DOWN RD AND IVE SPENT A TON OF MONEY OVER ALL THIS!!!!!

19 February 2026
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Bob,

Thank you for sharing your feedback. Our goal is to provide high-quality containers at competitive prices while ensuring an exceptional delivery experience. We’re sorry to hear that your experience didn’t meet expectations. Please reach out to us at support@boxhub.com with more details so we can look into this further and make it right for you.

Kind regards,

Team Boxhub

Rated 5 out of 5 stars

Boxhub Trustable Company

Trustable Company, Container as Described, following up is outstanding, excellent customer support and sales team.

30 January 2026
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Elshafey,

Thank you for sharing your Boxhub experience. We're delighted to hear that we could provide you with excellent service from all our teams. We will make sure to pass along the kind comments to the entire team. Thank you for being a valuable customer!

Kind regards,

Team Boxhub

Rated 5 out of 5 stars

Great job

Great job. Driver did a spot on parking job.

13 January 2026
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Jeff,

Thank you for sharing your Boxhub experience! We are delighted to hear that the driver did a great job and was able to provide a 5-star experience. We will make sure to pass along the kind comments to the driver and the entire team. Thank you for being a valuable customer!

Kind regards,

Team Boxhub

Rated 5 out of 5 stars

Second sea can

Great and simple to deal with delivery was excellent.
Second sea can we have bought from Boxhub. Great service reasonable prices and excellent delivery by Twin Towing Company

12 January 2026
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Thomas,

Thank you for sharing your Boxhub experience! We are delighted to hear that we were able to make it great and simple for you. We will make sure to pass along the kind comments to the driver and the entire team. Thank you for being a valuable repeat customer!

Kind regards,

Team Boxhub

Rated 5 out of 5 stars

Easy process, good prices.

Simple to order, good price, worked with me on delivery date. Container is as advertised and driver communicated quite well. Glad I went with Boxhub.

31 December 2025
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Trevis,

Thank you for sharing your Boxhub experience! We are happy to hear that we were able to provide an easy process for your container order. We will make sure to pass along the kind comments to the driver and the entire team. Thank you for being a valuable customer!

Kind regards,

Team Boxhub

Rated 5 out of 5 stars

Great delivery driver

Great delivery driver

16 December 2025
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Phyllis,

Thank you for sharing your Boxhub experience! We are happy to hear that our team was able to provide 5-star service. We will make sure to pass along the kind comment to the driver. Thank you for being a valuable customer!

Kind regards,

Team Boxhub

Rated 2 out of 5 stars

The container was a little bit more…

The container was a little bit more beat up than I was expecting, and the driver did not know how to back up, in turn destroying my lawn. It was clear in the instructions to back down the driveway but that didn't happen.

24 November 2025
Unprompted review
Boxhub logo

Reply from Boxhub

Hello Ray,

Thank you for getting in touch. Our goal is to provide top-quality containers at great prices, along with an outstanding delivery experience. We’re sorry to learn that your overall experience was not up to your expectations.

Please reach out to us at support@boxhub.com so we can assist you directly.

Regards,
Boxhub Team

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