Boxhero Reviews 7,027

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 4,026 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their quality, comfort, and how well they fit. Many people mention the material is soft, breathable, and effective at moisture-wicking, making them suitable for various activities and climates. The ordering process is generally described as easy and smooth. However, some customers experienced issues with their orders, including receiving incorrect sizes or products. There are also mentions of longer-than-expected delivery times and, in some cases, a lack of responsiveness from customer service regarding these issues or product defects like seams coming apart.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the comfort, fit, and quality of the... See more

Quality

Customers had positive experiences with quality, often praising the comfort, softness, and overall feel of... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy and smooth,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise fast... See more

Customer service

Consumers find customer service to be ambiguous. While some reviewers praise the great customer service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good Experience..order went smoothly and reasonable price. Asked for a US medium and the boxers say XL...interesting, but they fit fine. Very comfortable, but the legs could be a little longer. They a... See more

Rated 4 out of 5 stars

When I received order 38631501 the XL boxers seem very lose and uncomfortable... believing they are not designed to fit this lose, I placed another order 40694701. I received them yesterday and th... See more

Rated 4 out of 5 stars

They arrived well packed, . I have only worn I pair as of yet, they seem quite comfortable, material is nice and soft, up to now ,I cannot find any wrong. Nice comfy fit.

Rated 4 out of 5 stars

What attracted me to boxhero was originally the pricing. When I received the underwear I was delighted with the comfort that their bamboo products. Would buy again.



Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

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Replied to 77% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Wonderful product

Wonderful product! Love the fit and feel. In particular? I have a belly. The wasteband of other boxerbriefs rolls right up. Hate that! So far, BOXHERO has not.

12 May 2026
Unprompted review
Rated 4 out of 5 stars

Boxers

The boxers are good fit well and feel like ive not got them on like a second skin also wash well too good buy

12 May 2026
Unprompted review
Rated 5 out of 5 stars

My underwear was getting worn out your…

My underwear was getting worn out your ad was on my phone I thought why not I bought 5 got 5 free then I saw an ad showing you do some with fly whole so I bought them but they did not have fly whole so I've now got 15 pairs oh well
But I love mine.

1 March 2026
Unprompted review
Rated 4 out of 5 stars

Confusing order experience??

Loved the 1.0 version. This is my second time ordering, and i thought i was ordering the re-invented 2.0 version and was surprised to find 8 pairs of the original 1.0 version. Not real sure how i did that.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Great product

To sum it up in one word, Brilliant!!! My son says they're really comfortable and true to size. Will definitely be buying more as gifts

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Never like boxers

Never like boxers, always wore briefs, but I your boxers and just for kicks. The came and they were so comfortable, that was all it took. I like them much it’s unreal I don’t want to wear anything else. Thank you

15 April 2026
Unprompted review
Rated 3 out of 5 stars

Quality is good, sizing can be random?

Quality is good, sizing can be random? I have purchased multiple variations of their products. 1.0, 2.0, infeel, the subscription box, the Nova 1.0, and the airflow. Overall, the Nova felt the best, but they fit differently based on color (the teal is super tight). The Airflow also seemed like a completely different quality, and not for the better.

Their support team is also generally on top of it, but I am still waiting to get replacements from Nov 2025 based on a sizing issue. So, that can be iffy too.

4 May 2026
Unprompted review

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