Boxfresh Reviews 

321
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Wrong size product delivered, company agreed to replace the order if I paid again for shipping and sent proof of payment.Paid shipping and sent receipt but had no notification of shipment of replaceme... See more

Rated 2 out of 5 stars

If you live outside of the UK, I would steer clear of purchasing shoes from Boxfresh. The prices are deceptively listed in American dollars, so if you aren’t American the prices seem deceptively low.... See more

Rated 1 out of 5 stars

Having had two great pairs of Boxfresh Clyston shoes over the last three years, I was keen to stick to the same brand. I ordered and paid for a pair of Boxfresh Cladd shoes (Clyston no longer availabl... See more

Rated 5 out of 5 stars

Great experience, super fast shipping and even arrived 5 days sooner than expected! I am so happy to be able to buy direct from Boxfresh online since there are no longer any stores near me in Canada... See more

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2.1

Poor

TrustScore 2 out of 5

321 reviews

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2.1

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(321)

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Rated 3 out of 5 stars

Beautiful but some flaws

The exterior of the shoes are very appealing. Love the color and the beauty of them. But in reality, wearing them all day long is a different story. I have a relatively small feet. But the even it is right size, the small toe felt torchered. It is a bit narrow on the front so it is tiring after an hour later. And the back of the shoe rubs my feet and made me feel like to get out of it. This kind of shoes usually have no issue like that but somehow it is very painful to wear them a long time. I guess this will be my last time to purchase shoes from this brand.

4 February 2018
Unprompted review
Rated 2 out of 5 stars

Lasted six months

I bought a pair for I think around $65 USD. Wore them to walk to work, probably not even every day. They lasted six months and now have big holes in the heels, letting water in if the ground is wet.

Will not buy again.

28 January 2018
Unprompted review
Rated 2 out of 5 stars

Not very comfortable

I bought a pair of trainers about a year ago. I have never had any issues with the size 8 of any company however with boxfresh the fitting was not very comfortable. It starts hurting after few steps. The back and toe area starts applying pressure on feet. Stopped wearing them after couple of uses.

18 January 2018
Unprompted review
Rated 4 out of 5 stars

Ordered shoes on line

Ordered shoes on line, they were delivered promptly.
Would have given 5 stars but have had trouble with obtaining the shoe and shoe size I've required in the past. Maybe it was the end of line I was after.

15 January 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent – no reservations, I would recommend this company to anyone.

I've bought boxfresh trainers for the last few years, I'm pretty heavy on my shoes, but these just take the abuse and last.

Good looking trainers that I still don't see that many of about, like they're kinda exclusive.

13 January 2018
Unprompted review
Rated 3 out of 5 stars

Boxfresh

Areas for improvement:
1) I created an account with the intent that i can track my order/delivery, however, it order was not appearing. I did not also receive a message/notification on my phone delivery status
2) The box was not that clean upon opening of the package
3) Limited images in the website. Could add a 360 view function

Positive highlights:
1) Delivery was ahead of date stated online

13 January 2018
Unprompted review
Rated 1 out of 5 stars

I bought a pair of boots which I then …

I bought a pair of boots which I then realise that one of the boots was faulty, it gives me pain when walking as it folds in the middle and that increases the pressure on my toes.
I contacted Boxfresh for 2 times via email and I have not heard from them in any occasion, I have sent the emails over 6 months ago!
Both emails were separated by 3 months. Totally unacceptable!

31 December 2017
Unprompted review
Rated 5 out of 5 stars

Good Customer Service

Website easy to use. Product ordered was delivered on time. You are kept up to date when your purchase will be delivered right up to the day of delivery giving you a time slot. Very happy with my purchase, excellent quality.

24 November 2017
Unprompted review
Rated 5 out of 5 stars

Good shoes

Good shoes, easy website, fast delivery. All round a great experience.

11 October 2017
Unprompted review

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