i am really in love with the jersey i bought, so stylish and great designed. i have got the purchase in the defined time (the parcel was coming from France although i'm living in Germany) I am Fan... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I payed for the premium delivery 20 euros more and it came very late after 2 weeks and only the one shirt instead of the 2 i order
Company replied
Jersey arrived before Christmas! Good and helpful support if you actually have a problem.
Company replied
The quality of my backpack is stelae: and my backpack arrived within a half dozen days. Excellent! Dix sur dix! Paul Schörösch
Company details
Written by the company
Tenues de match officielles de l’Équipe de France de Football, Entraînement, Vêtements, Ballon, Accessoires supporters et bien plus encore. Bienvenue sur la Boutique Officielle FFF, la destination ultime pour chaque supporter passionné de l'Équipe de France de Football. Célébrez la riche histoire de vos bleus, la grandeur et le charme du football français en affichant vos couleurs et les tenues officielles, directement issues du cœur du football français.
Contact info
c/o Fanatics (International) Ltd Unit 61 Stakehill Industrial Estate Touchet Hall Road Middleton , M24 2FL, Manchester, United Kingdom
- 00 800 2874 3753
- boutiquefff@fanaticsretailgroup.com
- boutique.fff.fr
3.5
Average
441 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i am really in love with the jersey .…
i am really in love with the jersey i bought, so stylish and great designed.
i have got the purchase in the defined time (the parcel was coming from France although i'm living in Germany)
I am Fan now, thank you.
1 September 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
the package wa canceled
I payed for the premium delivery 20 euros more and it came very late after 2 weeks and only the one shirt instead of the 2 i order
26 November 2025
Reply from Équipe de France de Football
Bonjour Dimitris, merci d'avoir contacté notre service. Je vous prie de bien vouloir accepter nos excuses pour ce désagrément. J'ai ouvert un ticket à ce sujet. Veuillez patienter quelques instants afin que nous puissions clarifier la situation. Nous vous recontacterons prochainement. Cordialement, Bart.
Good service
Jersey arrived before Christmas! Good and helpful support if you actually have a problem.
21 November 2025
Unprompted review
Reply from Équipe de France de Football
Hello Kristians, thank you for sharing your feedback, and please accept our sincere apologies for the experience you’ve had. Waiting that long for your jersey is completely unacceptable, and we fully understand your frustration, especially given the conflicting information you received regarding delivery timelines. This is not the level of service we aim to provide. I hope that my actions help find a satisfactory solution for you. We truly appreciate your patience, and we’re committed to improving your experience moving forward. I reviewed your order and followed up in a separate email regarding the efforts made today. Warm regards, Adrianna
Excellent 5 star
13 April 2025
I got scammed for a jersey
I bought a FFF 2022 away jersey in nowember 2024 on a black friday sale and they said it was gonna take max. 10 days to ship. after 10 days, i havent recieved anything about my order except that it was somewhere in netherlands. on 23rd of december i texted the support about my issue and that i still dont have the jersey and did not get a response. I dont have the jersey since now, 18th January 2025
24 November 2024
Reply from Équipe de France de Football
Hello Marek,
thank you for your feedback. We are very sorry to hear that you have not received your order. Your satisfaction is our top priority, and I will do everything I can to help you resolve this issue. I have contacted you by email to provide further assistance, and we look forward to hearing from you. We appreciate your understanding and patience.
Sincerely, Patrycja
Items were great. Returning terrible.
Items were great and arrived pretty quickly.
But don't return items from the UK as the shipping costs are v high and then I had to pay customs charge on top. So it's cost me £26 to return a 30 pound hoodie! I'd have kept the item if I'd have known.
3 January 2025
Reply from Équipe de France de Football
Hello Tory,
Thank you for sharing the details of your experience, and I apologize for any confusion regarding the return process. Kindly note that I have reviewed the details provided and located your order. As a result, I have reached out to further discuss the actions made to ensure our team provides the best service possible. I look forward to your response at your earliest convenience.
Warmest regards, Madison
Easy to order
Easy to order, fast delivery and the items are excellent quality. Mon fils est ravi ! Merci
12 December 2024
The quality of the product was not as I…
The quality of the product was not as I wanted. I bought about 4-5 years back the trainingsuit ( white blouse, blue trousers made by Nike, which I still wear). Was expecting the same quality).
But anyway. Les Bleus est Mon Equipe preferee
Timo K
22 November 2024
Reply from Équipe de France de Football
Hello Timo, Thank you for sharing your feedback, Timo. We’re truly sorry to hear that the quality of your recent purchase didn’t meet your expectations. We understand how important it is to receive the same level of quality you enjoyed in previous purchases, and we sincerely apologize for any disappointment this has caused. As a token of our appreciation for your loyalty, we’ll be emailing you a small gift. We hope this gesture shows our commitment to providing you with a positive experience, and we would love the opportunity to serve you again in the future with high-quality merchandise. Les Bleus is lucky to have such dedicated fans, and we look forward to hopefully earning back your trust. If you have any further concerns, please don’t hesitate to reach out. Best Wishes, Carey
The quality and great are tres bien!!!
29 November 2024
Excellent x 10
21 November 2024
Sent to the wrong place
Sent to the wrong place. We have not received anything yet. If ever.
26 November 2024
Reply from Équipe de France de Football
Hello Hans, Thank you for taking the time to provide us with feedback on your recent order. I am terribly sorry it has not arrived, and I have reached out to you directly to provide a tracking update. We look forward to your response. Please don't hesitate to respond if there is anything else we can look into. Sincerely, Courtney
Vêtements conforment à la description
Vêtements conforment à la description. Arrivés bien emballés.
27 November 2024
Order has never arrived
Order has never arrived
The order has not arrived after more than a month!
The previous order was cancelled after a few days due to stock issues and I was never refunded.
I promised my godchild a Mpappe shirt and was let down, twice!
11 January 2024
Reply from Équipe de France de Football
Hello Nicole,
Thank you for bringing this matter to my attention, and I sincerely apologize for the issues related to your online experience. My goal is to provide the best service possible, and I appreciate the opportunity to make this right. Today I reached out in a separate email regarding the efforts made towards a resolution. I will stand by for your response at your earliest convenience. Best regards, Madison
Never received the parcel
Never received the parcel. It never reached my house and last status I saw, it went back to Belgium:
15 February 2024
Reply from Équipe de France de Football
Hello Nish,
Thank you for reaching out, and I apologize for any confusion related to your order. I am happy to assist. Today I reached out in a separate email regarding your order, and I am looking forward to your response.
Best regards, Madison
Never received the goods
1 July 2023
Reply from Équipe de France de Football
Hello Jeroen,
Thank you for reaching out to our team, and I apologize for any issues related to your order. I have promptly reached out in a separate email regarding further details associated with the issue at hand. It has been a pleasure assisting you today, and I look forward to your response.
Best regards, Madison
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.