BottleStore.com Reviews 3,512

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are exactly as described, often exceeding expectations in terms of thickness and appearance. Many appreciate the competitive pricing and the ease of the ordering process, frequently highlighting the fast delivery and secure packaging that prevents breakage. However, some customers experienced issues with delivery, including misplaced packages, incorrect delivery addresses, and delays in receiving tracking information or the order itself. A few people also mentioned high shipping costs or receiving damaged items.

What people talk about most

Product

Users describe positive interactions with product quality and selection. Many reviewers praise the great... See more

Delivery service

Consumers find delivery service to be positive. Many customers praise the super fast shipping, with orders... See more

Order

Reviewers mention positive feedback about order. Many customers praise the ease of ordering and the quick... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the bottles and... See more

Price

Reviewers highlight positive aspects of price. Many customers praise the very good and competitive prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flint glass jars are exceptionally clear, and are exactly what I wanted. The shipping costs caused them to be the most expensive glass jars I've ever bought, but they were exceptionally well pac... See more

Rated 4 out of 5 stars

The product is great, the communication is great, but your website is absolutely annoying. There is a drop down menu that pops up WAY TOO OFTEN and makes the experience dreadful. Its also not as easy... See more

Rated 4 out of 5 stars

Easy to order. Fast order prep time. *If you make an error on your order after business hours you cannot edit any part of the order & there is no cancel option online or in email confirmation. I con... See more

Rated 4 out of 5 stars

All but one honey jar had damage (I ordered LOTS), which was replaced:) Interior boxes looked beat up on a corner or two and lots of foot prints but surprisingly very little damage to glass bottles i... See more


Company details

  1. Packaging Supply Store
  2. Business to Business Service

Information provided by various external sources

Whether it is glass boston round, plastic cylinder, cosmetic cylinders, wide mouth packers, double wall jars, plastic drums, food jars, spice containers, candle jars, essential oil bottles, or lab dropper bottles, they are all priced competitively to fit your packaging budgets.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 6% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent Quality

Excellent quality glassware. Very well packaged. Fast shipping. I am extremely happy with the product. Thank you.

1 February 2026
Rated 4 out of 5 stars

processing

bottles were great. just processing time of my order took much longer than expected.

23 January 2026
Rated 4 out of 5 stars

Have not received order (edited)

Ordered bottles Jan. 20th with an estimated delivery date of Jan. 23rd (both on website and on confirmation email). Contacted company on Jan. 27th, company now says the product is made 'on demand' and has a '1 to 2 week lead time'. Contacted company again today (Feb. 3rd), company says they will 'reach out to their vendor' and get back to me. I am very unhappy with transaction (at least so far).

Edited to add: I just received the bottles (Feb. 4th). No tracking number was ever sent, they just showed up. Now I'd rate the overall experience 4-star. Bottles are good, were well-packaged, and a good price. Still just a bit annoyed that the lead time was not made clear at purchase.

2 February 2026
Rated 4 out of 5 stars

Overall Really Impressed

This is my first time shopping here. I was impressed with website and the packaging the items came in. I'm really happy with the quality and size of these jars, though I was sad that there's not as many lid options available on this SKU.

I never received a shipping confirmation after placing my order. It's not a big deal, though I thought it was odd that it was stated in my receipt but never happened.

21 January 2026
Rated 3 out of 5 stars

Hopefully I didn't pay for the cork…

Hopefully I didn't pay for the cork that showed up with bottles.....two days before tracking said. I wasn't here, thankfully my wife was. I do not need cork and would never order this type to begin with. The bottles are satisfactory.
The shipper is working to get the lift gate charges refunded. We have a lift and used it to get pallet off truck.

13 January 2026
Rated 3 out of 5 stars

This is my first purchase with you

This is my first purchase with you, and I would like to continue buying from you, but communication is a bit difficult and slow. You don't have a phone number I can call for information, which I would appreciate. Everything is done via email, and the process itself is excellent. I can't comment on anything else because I haven't received the product yet.

2 January 2026

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