Crypto is extremely risky and speculative. Most of the bad scores are probably people who got in high and got out on a lack of patience when losses mounted. I’ve been using Bots for almost 2 years a... See more
Company replied
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See what reviewers are saying
about 1,5 year ago i noticed some information about a new app concerning bitcoin handling, called Bots. I am and was no expert in bitcoin so i decided to step into Bots. I have not regret that step f... See more
Company replied
- A remark i send in about the content in the app was been taken into account by the support team - I was notified that my 'remark' was well recieved by the team and that it would be treated - Dur... See more
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A great concept admittedly, however after years of using the app albeit on a very small scale, they’ve now decided to PULL OUT of the UK citing something about UK regulations. I have to date NOT... See more
Company replied
Company details
About BOTS Capital
Written by the company
With the BOTS app, we make smart investing accessible. Our customers can take advantage of stock funds, stability strategies, and automated investment strategies in the cryptocurrency market.
Additionally, BOTS is the only platform where you can buy, sell, and hold cryptocurrencies for free. Download the BOTS app today.
Download the app
Contact info
Gedempte Oude Gracht 47, 2011 GL , Haarlem, Netherlands
- +31 (0)6 24 59 37 34
- support@bots.io
- bots.io
Buy Crypto for free with 0% fee's
You should know
3.8
Great
1K reviews
Replied to 81% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Like others have said
Like others have said: don't fall for it. The only positive reviews come from certificate holders because they get asked to do it by BOTS. They have great talk, but nothing ever comes of it. Transaction costs are raised without notice and dozens of bots that perform poorly are regularly removed. There is no quality control prior to the bots being put on the platform. Even as a bondholder, you think you're somewhat safe, but they engage a law firm to inform you that the interest rate will be lowered and the term will be extended. They are sneaky entrepreneurs. They are now trying to take money from people through the Seedrs round to keep their practices going. They have already raised millions in 2021 and 2022, but even that flew right out. Mismanagement. You'll have a hard time getting your money out of this app once this company goes bankrupt because the user agreement is made with a shady entity in Hungary or Slovakia. Do not do business with them. It cost me thousands of euros due to poor bots and now, even as a bondholder, you get screwed.
3 May 2023
Unprompted review
Reply from BOTS Capital
Dear Henry,
Thank you for sharing your feedback with us. We apologise for any inconvenience you've faced and want to assure you that we take customer concerns seriously.
Transparency and customer focus are paramount to us. We do not incentivise positive reviews, and our aim is to provide reliable services to all users.
We acknowledge the need for better communication, especially regarding changes in transaction costs and bot removals. Improving our screening processes is a priority to offer top-performing investment options.
Regarding bondholders, we understand the importance of clarity and predictability. We are actively working to enhance communication and provide a stable investment environment.
Our commitment is to create a better platform and ensure a smooth withdrawal process for all users.
We appreciate your valuable feedback, as we strive to improve our services. If you have any further concerns, please reach out to our customer support team, at support@revenyou.io
With kind regards,
Team BOTS 🤖️
Scam
This company is a mess , complete scam , former employees wouldn't even invest in the company , they take your money , promise you high return which doesn't exist. It is all about marketing , please avoid if you don't want to lose alllll your money
30 January 2023
Unprompted review
Reply from BOTS Capital
Hi there,
Thank you for your feedback.
Do know that we have all the legal documentation and are not a scam company.
It is however unfortunate to hear that you have had a bad experience with using our BOTS app. We would love to hear your feedback. Please contact us via: support@revenyou.io
With kind regards,
Team BOTS 🤖️
Stay away
The company is legit, it is no scam. But that's about all I can say on the positive side. I have been a BOTS customer from the start. The owners have no idea how to run a successfull company in this space. They are way too opportunistic and borderline reckless with growing their company, instead of doing that in a sustainable fashion. This caused the need for major cutbacks when the markets went down (which happens periodically so it should be of no surprise at all). They shipped incomplete and broken functionality on multiple occasions which caused large losses for customers without any proactive compensation being arranged. Also they have no focus on customers at all and no idea how to create sustainable customer relations. In short: product is bad, service is bad. Stay away from it.
29 April 2023
Unprompted review
Reply from BOTS Capital
Hi Peter,
First of all, thank you for your extensive feedback.
At BOTS, we were indeed in the position to reorganise the company at the time. Back then, it looked like a great step for the organisation.
Time however has shown that this step was not a wise one, and we have learned from that mistake. We are now actively working on improving our external communication and our product. Our Tech team is also more aligned, making sure that new functionalities are fully working before being launched.
We are sorry to hear that you had an unpleasant experience with the BOTS app. Do know that we are working hard to optimise the app as much as possible.
In case you want to reach out to us, please contact us via: support@revenyou.io
We wish you a pleasant day.
With kind regards,
Team BOTS 🤖️
Xp with reactivating old account
Hi,
I just managed to reset my account after neglected it for almost 2 yrs. I'm happy to share that:
- bots managed to hold on the (small) amount of money on that old account
- I even locked myself out due to switching phone numbers and support really reacted almost instantly with a solution.
I would say, give it a try 😉
25 April 2023
Unprompted review
Reply from BOTS Capital
Hi, Maarten
Thank you for your positive review. Happy to hear this!
Team BOTS🤖
I am a early adapter and big fan
I am a early adapter and most important is that it's very easy to use and you don't have to be active yourself. The bots are constantly working for you. Off course in times of less activity in the cryptomarket, the effect is also here, but you have to be patience
24 April 2023
Unprompted review
Reply from BOTS Capital
Hi, Eric
Thank you for your positive review. Happy to hear this!
Team BOTS🤖
I lost thousands
I lost thousands. My money would have been better off just staying in my account. What a scam
17 April 2023
Unprompted review
Reply from BOTS Capital
Hi Victoria,
Unfortunate to hear that you have such an unpleasant experience with the bots app. We are still working hard on the optimisation and features of the app.
Can we help you with anything? Contact our support department, they are happy to assist you! You could reach us on: support@revenyou.io
It all works fine, but no profit yet
It all works fine. Hope the stock prices will rise.
16 April 2023
Unprompted review
Reply from BOTS Capital
Hi Ralf,
Thank you for your review.
We hope so too! Let 2023 be a better year than 2022 was!
Team BOTS! 🤖️
I love bots
I love bots, making trading robots accessible for the poor is a Heroic thing to doooo. LOVE BOTS
7 April 2023
Unprompted review
Reply from BOTS Capital
Thank you for your response Lou.
We are happy to hear that you are enjoying the BOTS app!
bots is not better than humans
bots is not better than humans. tried the app for 1 year and only losses which are WAY WORSE than just holding BTC! watch out! just buy crypto yourself and dont throw away your money using Bots!
2 April 2023
Unprompted review
Reply from BOTS Capital
Hi Jaap,
Unfortunate to hear that you have such an unpleasant experience with the bots app. We are still working hard on the optimisation and features of the app. Can we help you with anything?
Contact our support department, they are happy to assist you!
Reach out to us via: support@revenyou.io
Team BOTS! 🤖️
Reply from BOTS Capital
Hi Damien,
Unfortunate to hear that you have such an unpleasant experience with the bots app. We are still working hard on the optimisation and features of the app. Can we help you with anything?
Contact our support department, they are happy to assist you!
Reach out to us via: support@revenyou.io
Team BOTS! 🤖️
A fancy way of burning money!
BOTS is not any better than investing in crypto itself. If you want to invest in crypto simply buy BTC, stake it and you will be better off.
24 March 2023
Unprompted review
Reply from BOTS Capital
Hi Jan-Paul,
Unfortunate to hear that you have such an unpleasant experience with the bots app. We are still working hard on the optimisation and features of the app. Can we help you with anything?
Contact our support department, they are happy to assist you!
Reach out to us via: support@revenyou.io
Team BOTS! 🤖️
lost 80% of my money
lost 80% of my money. invested €10,000 and after almost 2 years only €2000 left. very bad investment!
17 March 2023
Unprompted review
Reply from BOTS Capital
Hi, Vince.
We are sorry to hear this. Of course this is not our intention. Do know that investing, even in crypto, always comes with risks.
The year 2022 was a tough year for the entire crypto market. In case you are looking for more information, please reach out to our support, so they can inform with more detailed data.
You can reach out to them via: support@revenyou.io
It's very easy to use
It's very easy to use. There are a lot of Bots you can choose. You find them in catagory's. You don't have follow the charts. The Bots do it for you. You have to be patience when the market is bearish.
11 March 2023
Unprompted review
Reply from BOTS Capital
Hi Joost,
Thank you for your positive review.
Happy to hear this! In case you have any questions, please reach out to: support@revenyou.io
Team BOTS🤖
Can’t withdraw on bots registered 2…
Can’t withdraw on bots registered 2 cards on it withdraw never got no reply so still can’t withdraw
10 March 2023
Unprompted review
Reply from BOTS Capital
Hi Stephen,
Very unfortunate to hear that you have not been able to withdraw yet. Please reach out to our support through: support@revenyou.io
They will make sure that you can successfully make withdrawal.
Reply from BOTS Capital
Hi Peter, currently, the crypto market is in a downward trend. Unfortunately, this means that bots are having a harder time making profits. However, the majority of our users are reporting positive experiences with their bots' performance. We can only ask you to keep your long-term trading goals in mind while trying our app. Team BOTS!
the performance is terrible
the performance is terrible. Bots are closed if the result is bad.
23 February 2023
Unprompted review
Reply from BOTS Capital
Dear Stef,
First of all thank you very much for the review and feedback.
We have indeed removed some Bots from the platform because they no longer met our requirements for Bots. For example, the coding of the bot may have been built for certain markets. If the bot then enters a different market, the bot cannot straighten itself out.
To avoid complete loss of our users, we sent a general email 2 weeks before the Bots were transferred. Did you receive it as well? This stated why these Bots would be transferred.
We understand the frustration that may be involved, but please know that it was only done as a precaution. For any additional questions, please contact: support@revenyou.io
Bots is legit
Bots gives their customers the oppertunity to invest in automated software that trades like professional traders do. I have won a lot but not maximum at bullrides and the last bull year I have lost more then I have won but not as much as I would have because of the protection the bots provide. We all know cryptocoins are very volatile. Bots help to reduce risk. There are at times errors when stopping bots however the customer service have alway helped to resolve the problem. I am happy with the bots app and service and as a customer since januari 2021 I can vow that bots is a legitamite company and has a helpful and fair customerservice. I believe a bull springtime for crypto is coming and oppertunities to make up for loses and make good profits. Thanks for your service bots-team.
11 February 2023
Unprompted review
Reply from BOTS Capital
Hi Ruud,
Thank you for your positive review.
Happy to hear this! We are indeed a legit company, trying to work as hard as possible to make sure our users enjoy our app as much as possible.
In case you have any questions, please reach out to: support@revenyou.io
Team BOTS🤖
Reply from BOTS Capital
Hi Jonah,
Thank you for your positive review.
Happy to hear this! In case you have any questions, please reach out to: support@revenyou.io
Team BOTS🤖
Terrible
The bots are terrible. Also, several bots "don't follow their guidelines and are therefore closed". Since these bots had a negative return at that time, I lost much of my money, because BOTS closed them automatically for me.
23 January 2023
Unprompted review
Reply from BOTS Capital
Dear reviewer,
First of all thank you very much for the review and feedback.
We have indeed removed some Bots from the platform because they no longer met our requirements for Bots. For example, the coding of the bot may have been built for certain markets. If the bot then enters a different market, the bot cannot straighten itself out.
To avoid complete loss of our users, we sent a general email 2 weeks before the Bots were transferred. Did you receive it as well? This stated why these Bots would be transferred.
We understand the frustration that may be involved, but please know that it was only done as a precaution. For any additional questions, please contact: support@revenyou.io
Team BOTS! 🤖️
The perfect way to let your crypto assets managed by BOTs
Very well done platform to manage and track crypto BOTs. I am using this platform from more than one year. Good support and high availability. The user can choose from plenty of different algorithms.
10 January 2023
Unprompted review
Reply from BOTS Capital
Thank you for your review! You can also join our community at discord to know more about our programs and new strategies: https://discord.gg/25g9YvP. Team BOTS
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