Botanique Paris Reviews 

My device stopped working after only 1.5 months. Although there are a few steps to getting it taken care of. Vern was so helpful. And she is working on getting another one sent out to me.

I’m enjoying my new device that is getting rid of my under eye bags. Grateful for good products that turn back time!

Excellent product. Just started to use it but already feeling and seeing under eye bags reducing and firming up the skin around. See more hopefully after a couple of months

Great customer service! My device malfunctioned and they quickly responded to my inquiry. After a couple of brief emails they immediately shipped me a replacement. Very happy with Botanique Paris! --Cass

This is pretty clearly a scam. I bought it with high hopes, after a few weeks the glasses stopped working (I could turn it on, but nothing else happened). They replaced it, the same thing happened, they replaced it with a 3rd pair, and after a week or so, the same thing happened. I asked for money back, which they said if the 3rd pair stopped working, but instead they wanted to send me a 4th pair. After too many emails back and forth, they refunded me but refused to refund more than 60%. This tells me that they probably cover their costs at 40%, and they know they are selling a faulty and defective product. They clearly do not stand behind their products. In the time I had a working pair, I didn't really notice any effects or changes either. Piece of trash and so is the company. Buyer beware

I was a little hesitant to purchase, but did. I often wonder with products- will it work for ME tho?? I’m still in early days of usage, but I can say that i DO find it comfortable to wear, convenient where I can multitask while wearing it and hopeful on seeing results ☺️. So far so good … 🙌🏽

I used to use different creams for dark circles under my eyes for many years and I was just wasting my time. When I got to know this brand, within 1 week, the dark circles and puffiness under my eyes miraculously disappeared. I highly recommend using it.

I bought this last February and was shipped fairly quick. I loved the vibration feature of the gadget which lasts about 10 mins every use. I thought it was good as i dont have to worry about uver using it.

Unfortunately it stopped working after about 2 months of use. I contacted the customer service & told them about the problem. They suggested some instructions to get it going again and it did for a couple of weeks till it finally died.

Told the customer service again & they were very helpful & sent me a new gadget again. Which I really appreciate as I am loving the gadget.

Hope this time it will last longer than the last 🤞

I’ve only used it once so far

I have been using this device for about a week with two cycles a day. I have seen a huge improvement in the circles under my eyes lightning and I see the skin tightening as well. I'm really grateful that I bought this.

After notifying the service team about the issues with their device, they promptly replied that a replacement was being processed. I included photos of the device to help clarify the issues. I appreciated the quick and direct resolution of the concern.

The product works great once you follow the instructions. I thought my device had stopped working, but serum or gel-based moisturiser actually activates the red‑light conductivity.
Cath from customer service was quick to respond and incredibly helpful. Highly recommended.

The day I received my RevitalEyes I used it and I must say the experience was better than I expected. I actually saw results. I did purchase their eye gel as well. So I say go ahead and give it a try too and see if it works for you! Btw, I’m 61 and have/had bags. So I’m looking forward to seeing what happens in the coming days.

I received glasses that were not functioning, the power button was stuck. I reached out to the support team who in return asked me to send a video of what I described, once I did they responded by saying they will send out a replacement and that there was no need to return the malfunctioning one. Thus far my experience with the support team was smooth and easy. I am still waiting for the replacement though. I'll update once received.
-Azucena Pender

Great product, highly recommended

I really appreciate the fast response and patience customer services was.

I’ve been very disappointed to be fair.
The first pair of glasses worked once and then the pulsating mode stopped working. After emails and videos to the Team regarding the fault I received another pair.

The replacement pair dosent pulse at all and I cannot be bothered to
Contact the team again.

I had an issue with my RevitalEyes not pulsing properly. The representatives that reached out were all very willing to help. I was given many suggestions to try to solve my issue. They asked questions after each follow up to see if the matter was resolved. I didn't have to wait long for a response at all . My issue still has some hiccups but the RevitalEyes device is working better than before the contact to the company. I was assured to reach out again if the issue rises up again. Felt very good to know that you can get assistance when needed. Turns out my device needed a deeper cleaning due to the build up of serums. Wiping it with a damp cloth wasn't enough so a disinfectant wipe helped a great deal. The device's pulsing can only be felt on the max mode so perhaps something deeper is going on but in the meantime I can use my device again. Stated that fact & was told to reach out again if the device doesn't function correctly. Thanks, Cath for your assistance !

I’ve only used it a few times. One side is stronger than the other. I have to press the glasses on the less strong side to make the current feel even. I am hopeful for great results.