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BotSpace Reviews 1

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TrustScore 3 out of 5

3.2

Software Company
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Company details

  1. Software Company
  2. CRM Provider

Written by the company

BotSpace helps businesses grow faster with WhatsApp by providing tools that help automate notifications, deliver first-class support and drive more sales You can broadcast messages and integrate WhatsApp with third-party software such as Hubspot, Razorpay, Shopify, BigCommerce, Zapier, ChatGPT etc.

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

No funcionó + soporte ausente

Contraté BotSpace para campañas con WhatsApp Business API (WABA de mi negocio. El sistema nunca quedó operativo en funciones esenciales: Meta mostraba “No se pueden asignar activos” al socio BotSpace Technologies (permisos de Mensajes y otros en gris), lo que impide que los clics de botones lleguen al bot. Además, las plantillas que creé en Meta no aparecían en BotSpace; tuve que recrearlas en BotSpace para que recién entonces se vieran en Meta. El upload de medios (video e imagen) falló repetidamente en BotSpace con archivos que Meta sí aceptaba, obligándome a usar encabezado de texto. Una plantilla se envió a un número distinto, pero los botones de respuesta rápida no dispararon las ramas del workflow pese a reconfigurar triggers y etiquetas.
Pedí soporte y reembolso; tras 15 días no obtuve solución. He solicitado el reembolso y procederé con disputa ante mi entidad emisora por servicio no prestado. Dejo constancia para otros usuarios.

15 October 2025
Unprompted review

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