Bop DJ Reviews 9,133

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive product knowledge, helpfulness, and professional, friendly demeanor, which significantly enhances the shopping experience. Many people highlight the excellent customer service, noting the team's ability to provide tailored advice and support. The quality of products and the efficiency of the delivery service are also frequently commended, with many consumers appreciating the fast shipping and reliable service. However, some customers also noted issues with transparency regarding product conditions, specifically receiving pre-owned items when expecting new or "B-stock." A few people experienced dismissive service and felt a lack of respect, particularly when seeking technical assistance or demonstrations. There were also occasional complaints about slow customer service response times and delivery issues.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their knowledge, helpfulness, and professionalism. Many... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the high quality of... See more

Service

Reviewers highlight positive aspects of service, with many praising the helpfulness and knowledge of staff,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy delivery times,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bop is just the place to go for DJ’s and lovers of electronic music! Not only do they house a wide range of equipment, but the staff knowledge and advice is second to none… I recently purchase... See more

Rated 5 out of 5 stars

Highest quality guaranteed, i ave so far been well impressed by the Ortofon Mk2 Mix twin pack you get me!..nice high five for the mini flight case included, sounds incredible if I ad de wheels of stee... See more

Rated 5 out of 5 stars

Josh and the team are very professional and make your visit a truly fantastic experience. Very knowledgeable and will advise on the best products to suit your tastes. I won't go anywhere else. Thank... See more

Rated 5 out of 5 stars

This is my 2nd purchase from Bop DJ, Manchester in the last few years. Great service and always a pleasant experience. Doesn't matter what your experience is, staff are always very helpful. Pleasure... See more


Company details

  1. Hi-fi shop
  2. DJ Supply Store
  3. Electronics Store
  4. Music Store
  5. Musical Instrument Store

About Bop DJ

Written by the company

Visit our Showrooms in Leeds, Bristol and Manchester or order online!

Our opening hours at our Leeds, Bristol and Manchester branches:

Monday: 10.00am - 6.00pm
Tuesday: 10.00am - 6.00pm
Wednesday: 10.00am - 6.00pm
Thursday: 10.00am - 6.00pm
Friday: 10.00am - 6.00pm
Saturday: 10.00am - 5.00pm
Sunday: 11.00am - 5.00pm

Bank Holidays: 11.00am - 5.00pm
Public Holidays: Closed


Leeds | 2 Church Walk, Leeds LS2 7EG
0113 276 5507

Come and visit our Leeds store which is in a great location in the city centre. Parking for customers is available right outside the door, so there's no need to carry heavy equipment across town. It's also right off the city centre loop so it's very easy to get to.

For those not traveling by car, the train station is 0.3 miles away - and the bus station only 0.1 miles away.

We are situated under one of the railway arches across from the Parish Church.


Bristol | Brunel Rooms, Unity St, Bristol BS2 0JP
0117 950 4189

Come and visit our Bristol store which is in a great location in the city centre. Parking for customers is available FREE right next to the store in Gardiner Haskins car park, so there's no need to carry heavy equipment across town.

We are situated on Unity Street, Just off Temple Way, very close to Old Market roundabout.

For those not traveling by car, the train station is a 4 minute walk away.


Manchester | 72 Yorkshire St, Manchester M3 5EG
0161 834 5825

We are situated on Yorkshire Street, just off Chapel Street - very close to the Lowry Hotel and Blackfriars.

For those not traveling by car, Salford Central is a 1 min walk from our store. We are 0.5 miles from Victoria and 1.2 miles from Piccadilly.

Our Promises

Written by the company

Genuine Warranty Support
We have a well established relationship with all major suppliers and distributors, together with a well stocked warehouse of spare parts, for not only current products, but also for many discontinued items. This means we have the relationships and resources to deliver effectively on the warranties we offer.
FREE Warranties
On virtually all of the products we sell, whether they be new or pre owned, we offer a FREE warranty, so there is no need to purchase expensive third party warranties when buying from BOP.
1st Class Customer Service
As you can see from our reviews, providing 1st class customer service is at the heart of everything we do. If you have any issues before or after sale please call us on 0113-276-5507.
Fast, Free & Safe Shipping
We offer free next day shipping to most UK buyers and heavily subsidised shipping to many international locations. Our packaging solutions are second to none and have been described by our customers as "bombproof".
Here To Stay
We are a UK based, VAT registered, limited company and have been trading for over 10 years and have 20 years industry experience. You can be confident that we will be here for you should you need any support way beyond the date of your initial purchase.

Bop DJ are a technology driven DJ store.

Bop DJ have been involved in the industry for 20 years and have been trading online since 1998; selling top quality, industry standard audio & DJ gear.

Bop DJ have been involved in the industry for 20 years and have been trading online since 1998; selling top quality, industry standard audio & DJ gear.
At Bop DJ, we embrace all the latest technologies and advances in DJ equipment, without forgetting the roots of DJing. We have vast experience in shipping items quickly and safely, so you can order with complete confidence. More than just a virtual business, we welcome visitors to our showroom and always have staff on hand to respond to your enquiries; so please do not hesitate to contact us with any questions you may have! We also carry stock of used equipment and welcome parts exchange of your old equipment. Enjoy your visit to our site and if you have any feedback, please feel free to let us know.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Rated 5 out of 5 stars

Ordered online

Ordered online. As promised, next day delivery was sorted. I couldn't in fact take delivery that day but it was ready to change. Very simple quick transaction.

9 March 2026
Rated 5 out of 5 stars

5 Star Experience

Shopping on the Bop DJ was very straightforward.

Communication was good and the item was shipped and arrived very quickly.

Best price I could find online.

6 March 2026
Rated 1 out of 5 stars

The guys in the shop are very helpful…

The guys in the shop are very helpful but the telephone customer services are hopelessly frustrating, if you’re not taking it away with you don’t bother with this company

14 March 2026
Bop DJ logo

Reply from Bop DJ

Hi there,

We really appreciate your feedback for our in-store team, but we're genuinely sorry that the telephone experience let you down.

That’s not the level of service we strive for.

We’re currently looking into what happened so we can do better next time.

We value your business and will be contacting you directly to see how we can turn this experience around for you

Kind regards

Bop DJ Customer Service

Rated 5 out of 5 stars

Fantastic Service

Very friendly, knowledgeable and quick service. Lots to choose from, only wish I I had a bigger house😂
Will definitely be back at some point soon.

7 March 2026

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