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Company details

  1. Logistics Service

Written by the company

Boox is a platform for reuse that enables brands and consumers to sell second-hand goods and ship products in reusable boxes and bags. Our Mission is to eliminate single-use waste by accelerating the global shift to a more circular economy.


Contact info

4.0

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

-5 stars

-5 stars. It doesn’t even earn a star. I don’t know if these people were paid to say these things, but I had a terrible, horrible experience. I sent a declutter box of designer jeans- 12 of them; rag and bone, citizens of humanity, and I got a measly $54. Hardly worn and in perfect condition. I asked why and he just said the payout is this. It took 2 months for a follow up and a reply. And the “CEO” was the one who replied to the emails. No customer service etiquette. False advertisement on Instagram where I found the company, said high payout blah blah blah. But if $2 a pair is considered high, then you’re better off selling it yourself.

18 August 2022
Unprompted review
Rated 5 out of 5 stars

3 Boxes Later..

I have submitted three boxes through Boox. Each one was received and processed very quickly. I am very happy to have discovered this company as I live in a rural area and finding places to sell used clothing is quite difficult. This has been an amazing way for me to make some $$ and Declutter my home in the process.

9 June 2022
Unprompted review
Rated 5 out of 5 stars

Super Easy to use

Boox makes it a super easy process to send off your gently used items. All I did (well, really my wife did) was package up my items and placed the provided shipping label on the box and dropped it off at the post office. I was later contacted by a Boox rep to let me know how much I would receive for donating my items. Super easy.

9 June 2022
Unprompted review
Rated 5 out of 5 stars

I love this company!

I love this company! Their "Declutter"service, I feel is the best one out there. They payout soon after your items are processed, so no waiting weeks on your money. Plus their payouts are very reasonable. I feel they appreciate their customers more than other services I've used. Everyone that I've dealt with is so friendly and pleasant, it's refreshing to know someone loves their job. I highly recommend Boox Declutter your closet service, you're not only getting paid for your unused items but more importantly you're helping your environment by recycling.

8 June 2022
Unprompted review
Rated 5 out of 5 stars

Boox clothing recycling is AWESOME

I just used the Boox clothing recycling program and it was awesome!!! Fast and easy and simple. I sent in a bunch of old jeans. They emailed me the postage label, I printed it, and off it went. In about 5 days I got a notice that they received it and were evaluating it. Then another day later I got an offer. I accepted and 24 hours later I had the money in my PayPal account. So simple! Way better and more easy efficient than selling on ThredUP, Facebook Marketplace or Poshmark. Love love.

19 March 2022
Unprompted review

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