Belt came and was wrong color - bright blue not navy. Thought about returning it but after reading the daunting return Restrictions decided at 83 I didn’t want to invest the time or energy it would... See more
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Get our top designers boots & bags, for the best prices. Its a real heaven for any fashion lover - Join our fashionable family today! Boots N Bags Heaven™ (AKA BNB Heaven)
Contact info
1374 W 400 S,, 84058, Orem, United States
- support@bootsnbagsheaven.com
- bootsnbagsheaven.com
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Hasn’t replied to negative reviews
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Never received the laces after weeks…
Never received the laces after weeks waiting. Return my money
I have still not received my order.
I am still waiting for my purse to be…
I am still waiting for my purse to be delivered.
Quality Gloves
The gloves are gorgeous. Exactly as pictured only better. Vibrant color, soft leather and fits nicely. Very happy!!
I never received a ring that i ordered
I never received a ring that i ordered. I have sent multiple emails to the support team and was told that I had to go check at the post office and see if they were holding my package there and check with my neighbors and my husband to see if they had the package. Then i was to report back if the item was found. Never offered a replacement or a refund. Extremely disappointing.
The shipping was quick but the bag is…
The shipping was quick but the bag is perfect.
The wrong shoes arrived however
The wrong shoes arrived however, I received a prompt refund for the mixup.
I will say the shoes are smaller than expected however, the customer service and prompt attention to the issue were fantastic. I did receive the refund as expected.
Not actual size
I bought a comfy hoodie on boots n bag, package came 3 weeks later and from Temu. Looked nothing like the product as shown on the model.
Not as described
The description of the boot is not correct. It is made with cheap quality and it is way over priced for the product and materials used. I am very disappointed and definitely will return the item.
Gorgeous brown wig hair
Hello! What a great wig you sent me! I have had so many compliments. It’s the brown hair with bangs and length longer in front tapering back to shoulder-length on the sides and back. It is wavy and frames my face so nicely! Thank you BnB Heaven
They are very uncomfortable won’t be…
They are very uncomfortable won’t be wearing them
Can I return them?
It’s hard to get in touch with the…
It’s hard to get in touch with the store. Mes do sage answers only. Only email to communicate and does not respond in timely manner. You cannot return the merchandise and get refund. Given 2 options only which is to change size or store credit. Poor customer service.
Timely delivery
Timely delivery
Want to order same item in light brown and medium brown
the listing for temporary tattoos was…
the listing for temporary tattoos was misleading. The site charges $36 for a temporary tattoo listing, but what I thought was a dozen sheet pack, was actually a bunch of single sheet listings, at $36 per single sheet. These sell for $0.36 (that's 36 _cents_) each on Alibaba.
I still have not recieved my product
I still have not recieved my product. I noticed reviews from your store all reflect the same sentiment. "Delivery is terrible" If you want repeat customers, a good business solution would be to fix this. I ordered this way before christmas and it is still not here, it was a part of the gifts for our 20th anniversary and it was a big let down not to have it. Tracking still says Partial Delivery, wth that means, but this experience has not given me faith, even though I paid extra money for delivery. I would like the extra delivery fees refunded.
I bought the fleece neck wrap for a…
I bought the fleece neck wrap for a friend. And it is perfect for what she needed it for. Thanks for everything.
Ordered 2 items at the same time
Ordered 2 items at the same time, one of the items arrived right at my doorstep a week later. The other items shipped after one week, and when I check the tracking info, it says it was sent back to warehouse because of false contact info..? In my opinion, this site isnt worth the headache.. considering youre already paying for overpriced Chinese crap
Completely unwearable
I just received this top, took it out of the Paige and the rows of feathers are already coming unstitched. The quality is so poor. The fit is completely off. Nothing about this is wearable.
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