Boostlingo Reviews 106

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We love having Boostlingo available whenever, wherever we need language services! As a personal injury law firm, we work with clients from all backgrounds who speak many different languages. Boostling... See more

Company replied

Rated 5 out of 5 stars

Boostlingo is the greatest thing since sliced bread. I've been using it for six months now. I am always connect with a translator within 30 seconds and my clients absolutely love it because they don... See more

Company replied

Rated 5 out of 5 stars

We currently use Boostlingo for our firm! It has been such a big help for our Attorneys to use with there clients of all languages. We before Boostlingo we use to use in office legal assistant or para... See more

Company replied

Rated 5 out of 5 stars

It has such a simple interface to use, the range and flexibility of languages offered is GREAT and our account manager is quick to respond to needs and reaches out just to check in from time to time... See more

Company replied

Company details

  1. Software Company
  2. Audio Transcription Service
  3. Translator

About Boostlingo

Written by the company

Boostlingo, founded in September 2016 in San Francisco and now headquartered in Austin, TX, boasts a dedicated global workforce passionate about enhancing language access. Our mission revolves around making high-quality interpretation more affordable and accessible to a wider audience.

At Boostlingo, we bring together all the essential components of interpretation technology and workflow. Our goal is to support organizations in managing and coordinating interpretation-related tasks effectively. This, in turn, enables these organizations to expand language access and enhance global communication through cutting-edge interpretation technology.

Our comprehensive range of products and subscription services includes interpreter solutions such as:

Boostlingo has recently launched a cutting-edge AI product, known as Boostlingo AI Pro, designed to enhance multilingual communication. This innovative tool serves as a caption translation solution by integrating machine translation with speech-to-text technology.

By offering these solutions, Boostlingo aims to empower businesses and individuals alike, facilitating seamless communication across languages and bridging linguistic gaps for improved global connectivity.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

106 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing Service

From the beginning it was a smooth transition into using the service. Sales, training and billing are always there to answer questions and help you when you need it. Staff who use the service love it because it's easy to set up on the desk top and phone.

24 January 2024
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Reply from Boostlingo

So happy to hear that your experience with Boostlingo has been smooth from the start! It's great that their sales, training, and billing teams are always available to assist, and the positive feedback from staff using the service highlights its user-friendly setup on both desktop and mobile devices.

Rated 3 out of 5 stars

Tranlation experience

Good availability when we call. Translators are always very polite. Quality of translation does vary depending on specific translator. We have had to sometimes have Translators on the phone continuously for over 1 hour and they are always very patient with the time commitment.

23 January 2024
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Reply from Boostlingo

Appreciate your feedback! It's great to hear about the good availability and polite demeanor of the translators/interpreters that we connect you with. Understanding the quality is valuable input, and it's reassuring to know their patience during extended phone sessions is noteworthy. Thank you for sharing your experience!

Rated 5 out of 5 stars

Wonderful Tool

Boost Lingo has been very time efficient with connecting our patients to an interpreter. It is user friendly, easy to access and opens a world of potential.

16 January 2024
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Reply from Boostlingo

Thank you for your positive experience!

Rated 4 out of 5 stars

The medical translator is great but…

The medical translator is great but there are call lags (not often) and also random hang up?

23 January 2024
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Reply from Boostlingo

We appreciate your positive feedback on our medical translator! Thank you for bringing this to our attention, and we're committed to improving these aspects for a smoother service.

Rated 5 out of 5 stars

Very good!

Helpful, quick, comprehensive translation services

23 January 2024
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Reply from Boostlingo

Thank you for sharing your positive experience!

Rated 5 out of 5 stars

We were looking for a company that…

We were looking for a company that supplies in person ASL as a medical partner for our patients. Boostlingo provided us with a company that can assist us with our multi site needs. Looking forward to doing business with MultiLingual Technologies.

18 January 2024
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Reply from Boostlingo

Thank you for sharing your positive experience! We are looking forward to doing more business too :)

Rated 5 out of 5 stars

Boostlingo has been wonderful to work…

Boostlingo has been wonderful to work with! They have quick connection times and have been very patient with us when we need to talk through deliveries with non-English speaking patients.

1 January 2024
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Reply from Boostlingo

So happy to hear that you're having a great experience with Boostlingo!

Rated 5 out of 5 stars

We currently use Boostlingo for our…

We currently use Boostlingo for our firm! It has been such a big help for our Attorneys to use with there clients of all languages. We before Boostlingo we use to use in office legal assistant or paralegals to translate but this was taking time away from them when it came to needing to get in office work done. Since we got Boostlingo if has not only help the clients but as well as the staff that are not fluent. I would definitely recommend them!!!

1 October 2023
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Reply from Boostlingo

Boostlingo is beyond thrilled to learn that we have significantly improved efficiency for your firm, allowing attorneys to focus on in-office work while still providing excellent language support to clients of all languages. Thank you for recommending us!

Rated 5 out of 5 stars

Boostlingo is the greatest thing since…

Boostlingo is the greatest thing since sliced bread. I've been using it for six months now. I am always connect with a translator within 30 seconds and my clients absolutely love it because they don't have to wait for a friend or relative to become available or hire their own translator. They can come into my office at any time and I have a translator available for them. It is also a great profit center. Just like any other expense we pass it through to the client so that it not only pays for itself but leaves enough left over so that we can use it for those clients who cannot afford to pay. I cannot recommend this service highly enough!

-Bob Birach

15 December 2023
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Reply from Boostlingo

Ecstatic to hear your positive experience with Boostlingo! The swift connection with translators, convenience for clients, and turning it into a profitable resource showcase its immense value – a game-changer for your business and those you serve.

Rated 4 out of 5 stars

Pretty great all around

Since the beginning, Boostlingo has been helpful with the setup and with any questions our clinic has.

14 September 2023
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Reply from Boostlingo

We're thrilled to support your clinic every step of the way, from setup to ongoing assistance – that's the Boostlingo commitment!

Rated 4 out of 5 stars

Easy to use

It is a great tool to use to communicate with our patients. Easy to use and the team has been good to work with.

9 January 2024
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Reply from Boostlingo

Thank you for your positive feedback! We're pleased to hear that you're having a great experience with Boostlingo!

Rated 5 out of 5 stars

The Best platform. No question ask.

This platform is really good with no issues also we never have problems with connections and traductors are very kindliest.

9 January 2024
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Reply from Boostlingo

Thank you for your review! We're thrilled to hear that you've had a consistently positive experience on our platform!

Rated 5 out of 5 stars

Reliable service

Boostlingo reps are always extremely responsive and service is reliable.

8 January 2024
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Reply from Boostlingo

Thank you for sharing your experience! I'm delighted to hear that our superstar reps have been responsive and our services reliable.

Rated 1 out of 5 stars

This company repeatedly billed my…

This company repeatedly billed my credit card after I requested cancellation of services.

After I contacted a rep (Abbey Adams), who confirmed my cancellation request (12/21/23) I was still billed a month later for my full monthly amount, and a pro-rated amount in addition to the recurring monthly amount.

Clearly there is an issue with their accounting software.

9 January 2024
Unprompted review
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Reply from Boostlingo

I'm sorry to hear about your billing issues with the company. It's concerning to learn about the discrepancy even after confirming the cancellation with a representative. Our team has reached out to you to rectify this situation and ensure a resolution to the problem.

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