Bookvip Reviews 674

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Bought a 5 night all inclusive Mexico vacation package with Bookvip. I have an open date package. Called to book and was told by Monster RG that I had to pay another $400+ to book my fully paid vaca... See more

Rated 1 out of 5 stars

Scammers. My partner has been scammed by this company from England from a completely separate website. For 6 months they have been taking a monthly amount from his account without his knowledge and he... See more

Rated 1 out of 5 stars

Lies. Deception. & More Lies If you notice the reviews on here, they're mostly by quite a few people with one reviews, meaning they're either fake accounts or paid marketing to have these reviews... See more

Company replied

Rated 1 out of 5 stars

The people behind it (not allowed to mention name here, but you can research yourself) seems to have run a similar scheme before under unsold.com. Unsold.com took payment for hotel vouchers, but nev... See more

Company details

  1. Travel Agency

Information provided by various external sources

Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia and Dominican Republic. The company is the leader in discounted vacation promotional packages and is also one of the fastest growing travel companies in North America serving over 1 Million customers per year. Bookvip.com offers 24 hour, 7 day per week service for its clients and are available before, during and after their trip. The company has an A+ rating with the Better Business Bureau and strives for 100% customer satisfaction. The company now has more customer video reviews than any other travel website in the world. The videos can be viewed on the Bookvip.com website under the navigational tab titled Customer Video Reviews. http://bookvip.com/sitereviews


Contact info

1.9

Poor

TrustScore 2 out of 5

674 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great time

Had a great time in Cancun the resort was fantastic the service was great all the food and drinks were awesome the staff was fantastic I would do it again it was more than we expected and we enjoyed every bit of it I would highly recommend this to those that love to travel and want a great time at a great price thanks for making our 23rd anniversary one of the best one thing everybody needs to know that this is a great trip but is only exclusive to those that are married and Families that is one thing they do not let you know when you purchase the package

30 November 2017
Unprompted review
Rated 5 out of 5 stars

Villa Del Palmar in Cancun is AMAZING

We visited Villa Del Palmar in Cancun, although we had a small problem with the first room we were assigned, the staff quickly fixed the issue and relocated us. All of the staff were 100% attentive and worked very hard to make sure that our vacation was fantastic. Of special mention, Martin at Hiroshi’s, and Miguel at Davino’s, were both amazing. If you visit ask Miguel for bananas foster or crepes. The steak at La Cason’s was some of the best we’ve ever had. Lizet, ( i’m sorry if I spelled this wrong) was a great consierge. We would go back simply for the amazing staff. Thank you for an amazing vacation.
Jared and Josie W.
SLC, UT

22 November 2017
Unprompted review
Rated 5 out of 5 stars

Good experience

Good experience. The finalizing the dates and details take a little long on the phone but as long as you have a little patience, worth it!

22 November 2017
Unprompted review
Rated 5 out of 5 stars

LOVE BookVIP!!!!!

My husband and I just had a FABULOUS 7 night all-inclusive vacation in Mexico. This came to our attention through BOOKVIP and they did a fantastic job putting it together for us! Everyone we communicated with at BookVIP was professional and truly seemed to care about making our travel perfect. I would recommend BookVIP to anyone when making travel plans! Thank you, BOOKVIP!!

17 November 2017
Unprompted review
Rated 3 out of 5 stars

The resort was great! Advertising was misleading.

Had a great time! We actually bought thirty weeks of the vacation package with Sandos. The people were friendly and the resort was beautiful. Not pushy and very understanding with clients that booked with Bookvip. They seem to have a lot of angry customer from this company because of the misleading rooms they are advertising on their webpage. I was also a victim of this. The rooms Bookvip is advertising seems to be the rooms the resort provides to the members of the resort, not potential members. Once we became members we were then given the upgrades. "Things aren't always what they seem" Everything else was as advertised. Food, drink, atmosphere...etc. The room they will provide is nice as well. Not a bad place at the whole resort. Besides who really spends time in the rooms while you're in CABO!

15 November 2017
Unprompted review
Rated 5 out of 5 stars

BookVip is VIP

Exactly what they said in their offer. Went on a beautiful vacation and didn't pay a dime more or less. Will definitely use them again!

15 November 2017
Unprompted review
Rated 5 out of 5 stars

This was by far one of my best …

This was by far one of my best vacations yet! Loved the ride over via our semi private yacht and the champagne was a nice touch. Super easy check in and our room was ready early. Once we saw the view we knew we were in for a treat. We overlooked the pool and had a direct view of the ocean. Loved loved loved the size of this resort. Have been to dozens of the mega resorts and this was quite the change of pace. We had semi private morning yoga and meditation, which was great, and it was so easy to meet people in the "Cozy" bar. While we're on the subject of bar, the drinks are not your typical all inclusive. They are pretty strong. There are two restaurants which is plenty for me. I am not a girl who likes buffets all over the place and they have none!! The manager at the fancy restaurant gets a 10. He will go out of his way to make sure you are happy. You don't get a menu choice here so you need to be up for trying different things and the menu changes every night. We were there for four nights but I could have easily stayed longer. The beach is small but I LOVED it - the only downside here is no beach walking, which I love to do. I have read the reviews at tons of places in which people complain about being attacked by timeshare sales people. This place has none of that, you are totally left alone by everyone. They truly want to make sure you are completely relaxed. The only negative I would add is regarding the overall condition of the place. It is a bit dated and shows signs of disrepair throughout the resort. Some of the furniture is worn and neither restaurant has super comfy chairs, especially the fancy one. The elevator was also broke all 5 days. I still give it a 5 because they make up for that with service. I would love to come back once they update the place, which we were told is in the works.

5 November 2017
Unprompted review

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