I've never used your site before, but I'll for sure visit again! I follow everything Meidas Touch Network & when they suggested using you instead of my premium membership with Barnes & Noble to purcha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bookshop.org is a trustworthy resource for folks who want to stray from the path of greedy corporations such as Amazon. While supporting the B Corp certified business, you are also supporting small... See more
The book was received promptly, and the gift wrapping was superb. But I guess most importantly, in these times where we are all being swallowed up by corporate, it feels good to be able to buy somethi... See more
Great catalog, easy to use; hopefully supporting brick-and-mortar neighborhood bookshops. In 5+ years of using bookshop.org, no reason to complain ever came up. Sellers often add thank you note.
Company details
Written by the company
Bookshop.org is an online bookshop with a mission to financially support local, independent bookshops. We believe that bookshops are essential to a healthy culture. They are where authors can connect with readers, where we discover new writers, where children get hooked on the thrill of reading that can last a lifetime. They are also anchors for our communities -- owned, staffed, run and full of real people who have a genuine love of books and reading. As more and more people buy their books online, we wanted to create an easy, convenient way for you to get your books and support independent bookshops at the same time. If you want to support a specific bookshop, select them from our map and they’ll receive 30% of the cover price (or almost all of the profit) on your orders for a year. Otherwise, 10% of the cover price of your order will contribute to an earnings pool that will be evenly distributed among participating independent bookshops each month. By design, we give away the vast majority of our profit to bookshops, publications, authors and the many others who make up the thriving, inspirational culture around books and reading.
Contact info
United States
- info@bookshop.org
- bookshop.org
4.8
Excellent
61K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good selection of books and fast…
Good selection of books and fast despatch and supports local book sellers.
20 October 2026
Great selections
Easy to navigate website. Great selection from which to choose. Competitive pricing. Fast, on time delivery.
20 October 2026
Couldn’t have been easier…
Easy process, the books arrived in a timely manner and were very well packaged.
20 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
A partial order
I have used Bookshop.org rather than Amazon. Your orders take a week to arrive rather than a single day. In addition, I ordered two books and only a single one was delivered so it will take two weeks to get a book
20 October 2026
Reply from Bookshop.org
Hello,
Our apologies for the missing item your order. I'm seeing that we've replied to your support ticket and have re-sent your missing item at no cost.
All best,
Bookshop.org
Everything was easy--website
Everything was easy--website, ordering, prompt delivery. Thank you!
20 October 2026
Easy to order—but very difficult to
Easy yo order—but very difficult to
open the package.
20 October 2026
The order came in a timely manner and I…
The order came in a timely manner and I appreciate the books were what I ordered. Thanks!
20 October 2026
prompt and efficient
20 October 2026
Received book ON release date
Received book ON release date. Most preordered products penalize you by making you wait.
20 October 2026
Finally received the Book but it took…
Finally received the Book but it took awhile to receive it.😊
20 October 2026
My order was handled accurately and…
My order was handled accurately and arrived in perfect timing. I also like your company's support for independent bookshops.
19 October 2026
Support Independent bookshops
Really easy and good and I prefer to support independent book shops.
18 October 2026
you are not Amazon
19 October 2026
Worth the extra couple of days
The books take maybe two or three days longer to reach than the ones from the usual suspect does, but it's worth it. Bookshop.org actively supports indie bookshops.
19 October 2026
I loved the folklore it used.
24 October 2026
Unprompted review
The not-Amazon alternative!
It's nice to be able to order books from not-Amazon! And I appreciate that they stock The Joy of Talking Politics with Strangers because it's a great book for canvassers and would-be canvassers!
19 October 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.