I've never used your site before, but I'll for sure visit again! I follow everything Meidas Touch Network & when they suggested using you instead of my premium membership with Barnes & Noble to purcha... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bookshop.org is a trustworthy resource for folks who want to stray from the path of greedy corporations such as Amazon. While supporting the B Corp certified business, you are also supporting small... See more
The book was received promptly, and the gift wrapping was superb. But I guess most importantly, in these times where we are all being swallowed up by corporate, it feels good to be able to buy somethi... See more
Great catalog, easy to use; hopefully supporting brick-and-mortar neighborhood bookshops. In 5+ years of using bookshop.org, no reason to complain ever came up. Sellers often add thank you note.
Company details
Written by the company
Bookshop.org is an online bookshop with a mission to financially support local, independent bookshops. We believe that bookshops are essential to a healthy culture. They are where authors can connect with readers, where we discover new writers, where children get hooked on the thrill of reading that can last a lifetime. They are also anchors for our communities -- owned, staffed, run and full of real people who have a genuine love of books and reading. As more and more people buy their books online, we wanted to create an easy, convenient way for you to get your books and support independent bookshops at the same time. If you want to support a specific bookshop, select them from our map and they’ll receive 30% of the cover price (or almost all of the profit) on your orders for a year. Otherwise, 10% of the cover price of your order will contribute to an earnings pool that will be evenly distributed among participating independent bookshops each month. By design, we give away the vast majority of our profit to bookshops, publications, authors and the many others who make up the thriving, inspirational culture around books and reading.
Contact info
United States
- info@bookshop.org
- bookshop.org
4.8
Excellent
61K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
I experienced clear communication…
I experienced clear communication throughout the transaction and delivery, and received my book in a reasonable amount of time.
22 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Bookshop.org
Hello,
If you have received a notification that your order was delivered, but have not been able to retrieve it, please contact our customer service team by emailing info@bookshop.org with your order number.
All best,
Bookshop.org
Cut cover
My book cover was cut because whoever opened the box was heavy handed when cutting the tape. You are cutting tape not not steel. First time using this site to make a book purchase. I'll give you one more shot and if my book would be damaged again I'll never come back.
19 October 2026
Reply from Bookshop.org
Hello,
Our sincerest apologies for the damaged book received. We ask that you reach out to our customer service team to report any damages. Please relay your order number to info@bookshop.org. Our customer service team will happily replace or refund the damaged item.
All best,
Bookshop.org
Website was user friendly and ordering…
Website was user friendly and ordering was a snap!
19 October 2026
My order was easy to make and the…
My order was easy to make and the delivery was fairly quick.
20 October 2026
Thank you
Thank you for giving us a way to order books online (necessary because I live in a different country to my family) that is not You-Know-Who.
16 October 2026
Supporting independent bookstores
Real books from independent bookstores! No longer buying from Amazon. Delivery was as expected. Love it.
13 October 2026
I love how easy this makes it to order…
I love how easy this makes it to order from independent bookstores.
4 December 2025
Easy to order the book I wanted
Easy to order the book I wanted. I especially liked that I was supporting a local bookstore. Order was on time and communication regarding shipment was updated as the order was processed. Would recommend over Amazon.
19 October 2026
I got what I ordered in a timely manner
16 October 2026
GREAT SERVICE
When I ordered I received a confirmation right away and was kept up to date on the shipping. The book arrived in excellent shape. Price was competitive with other options.
21 October 2026
First time customer
First time customer. I received several updates about my order and my book was delivered sooner than I expected.
21 October 2026
I ordered a book
I ordered a book, and it arrived on time. Exactly what I expect from an online bookstore. Avoiding Amazon is a bonus
21 October 2026
Delivered on time
Delivered on time. Communication on books progress to being delivered was good.
21 October 2026
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