Book of the Month Reviews 123

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often highlighting the carefully curated selections and the variety of genres available. Many appreciate the early access to debut authors and the unbeatable price, especially for hardcover books. People also frequently mention the fast shipping and the overall positive user experience, finding the website and app easy to navigate. However, some people were dissatisfied with the subscription model, with a few describing it as problematic and wishing for more control over their book choices. There were also occasional concerns about delivery service, with some customers reporting delayed shipments and damaged packaging. A minority of reviewers also felt that the monthly selections had become less appealing, leading them to skip months or consider ending their subscriptions.

What people talk about most

Product

Consumers generally find the product to be positive, appreciating the varied selection of books and the... See more

Subscription

Reviewers highlight ambiguous aspects of subscription. Many customers express satisfaction, praising the... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of navigation on both the app and... See more

Price

Users describe positive interactions with price, finding the subscription cost reasonable, especially for... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise the fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m a classical French literature major, and I needed to explore beyond the classics but had no idea where to start. I detest poor writing, and I was recommended this platform, and I’ve been thoroughl... See more

Rated 5 out of 5 stars

This concept is an ingenious one for avid readers who like perusing a rotating list of titles, but suffer analysis paralysis when checking out the veritable buffet of options at a bookstore or libra... See more

Rated 5 out of 5 stars

I can't say enough good things about Book of the Month Club! As an avid reader, this subscription has completely transformed my TBR list—in the best way. Every month, I look forward to the caref... See more

Rated 5 out of 5 stars

I love all the extra effort BOTM puts into EVERYTHING! The books may not always be exactly what I want but they are truly hand picked, the gifts are adorable, and customer service is unmatched.


Company details

  1. Book Store

Written by the company

Book of the Month is a subscription-based e-commerce service that brings you a shortlist of the best new fiction we’ve come across. You pick what speaks to you. We send it your way. We’ll see you again in four weeks. Happy reading :)


Contact info

4.2

Great

TrustScore 4 out of 5

123 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Don't support this scam company

A business that relies on dishonest scam tactics to get a profit. When you sign up they hide a clause in the fine print that says you have to renew twice. They can't manage to sell a profit enough people even want they rely on scamming people out of their money. I've sent in five emails now and they don't even forward them to a human. They just say they're busy and then send you a survey "how was our customer service??" A little pathetic tbh. Business model and customer service need some SERIOUS help bc this a pretty bad look.

5 December 2024
Unprompted review
Book of the Month logo

Reply from Book of the Month

Hi Ben,
Thank you for trying out Book of the Month and sharing your review. Some of our enrollment offers include a commitment to renew. This information is clearly disclosed during the enrollment process, but we understand that you may not have seen it. If BOTM isn’t right for you, you are free to cancel online at any time once the renewal commitment is fulfilled.

Our Member Services team will always get back to you as soon as possible, but during busier times we do have the automated message to give you a confirmation while we work through the queue. It looks like we got back to you and canceled your account already. We really appreciate your feedback and thank you again for giving us a try.

Rated 3 out of 5 stars

Happy so far but could be better

So far I am happy with my BOTM subscription. The only thing I am not a fan of is hardcover books. I find them harder to hold when reading and prefer only paperback books. I wish there was an option to choose paperback. I also didn’t realize the books would be special BOTM editions and they look a little cheap because of that.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

BOTM makes a fabulous gift to receive!

Wonderful books to choose from! It’s so enjoyable to get to select a new book each month. My kids have given me my BOTM club membership for the past two Mothers’ Days and there truly is no better gift!

5 December 2024
Unprompted review
Rated 5 out of 5 stars

I LOVE BOTM CLUB

I LOVE BOTM CLUB! THE ONLY THING I WOULD SAY TO ADD TO IT IS BEING TO ADD BOOKS YOU DIDNT GET FROM BOTM. I WAS ABLE TO DO IT IN THE PAST BUT I CAN'T DO IT ANYMORE BECAUSE I HAVE READ ALOT OF BOOKS THAT I WISH BOTM HAD. THE BOOKS ARE EVEN AUTHORS THEY HAVE CARRIED BEFORE BUT AREN'T CARRYING SEQUENCE BOOKS OR MORE BOOKS THEY HAVE WRITTEN.

18 November 2023
Unprompted review
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Reply from Book of the Month

Hi Jenny. Thanks so much for being a member and leaving this review! We're so glad you're enjoying BOTM and we appreciate the feedback.

Rated 5 out of 5 stars

I love BOTM and look forward to new…

I love BOTM and look forward to new books every month. The delivery is fast and I love to read and leave reviews. Highly recommend!!

4 November 2024
Unprompted review
Book of the Month logo

Reply from Book of the Month

Hi Jamie. Thanks so much for being a member and leaving this review! We're so glad you're enjoying BOTM.

Rated 5 out of 5 stars

I love BOTM

Every month it’s like my birthday or Christmas over and over again ! I can’t wait for the books to come out and then when I decide which books I want, it’s so much fun to wait for the package to come in the mail. It’s the gift that keeps on giving.

1 November 2024
Unprompted review
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Reply from Book of the Month

Hi Audrey, Thanks so much for being a member and leaving this review! We're so glad you're enjoying BOTM and we appreciate the feedback.

Rated 5 out of 5 stars

Great customer service

Great customer service. Great books. I look forward to my next book each month!

14 October 2024
Unprompted review
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Reply from Book of the Month

Hi Marcia, Thanks so much for being a member and leaving this review! We're so glad you're enjoying BOTM.

Rated 5 out of 5 stars

Great for trying new types of book!

I joined to try to expand my literary palate and I wasn’t disappointed. BOTM picks book I otherwise would have missed and now that they offer up to seven books to choose from, it’s even more helpful. Even when I’m not feeling their choices (which is rare), I can always look at members fave and pick from them. They give good synopsis and categories the book fall into so I know what genre and themes it contains. I can’t recommend BOTM enough!

15 November 2024
Unprompted review
Book of the Month logo

Reply from Book of the Month

Hi Andrea, Thanks so much for being a member and leaving this review! We're so glad you're enjoying BOTM.

Rated 5 out of 5 stars

BOTM makes me happy!

I love having the opportunity to get early release books & 3peat authors. The books are shipped extremely fast and free!!

I love that there are so many options & using the app is super-easy!

15 November 2024
Unprompted review
Book of the Month logo

Reply from Book of the Month

Hi Shelly, Thanks so much for being a member and leaving this review! We're so glad you're enjoying BOTM.

Rated 5 out of 5 stars

Best Time of the Month!

Great options, super affordable and a wonderful community. Long love BOTM.

14 November 2024
Unprompted review
Book of the Month logo

Reply from Book of the Month

Hi Frankie, Thanks so much for being a member and leaving this review! We're so glad you're enjoying BOTM.

Rated 5 out of 5 stars

I love the fact I can get a book (or 2)…

I love the fact I can get a book (or 2) delivered to me each month. It's also nice we can skip if the books of the month are not your taste.

14 November 2024
Unprompted review
Book of the Month logo

Reply from Book of the Month

Hi Amy, Thanks so much for being a member and leaving this review! We're so glad you're enjoying BOTM.

Rated 5 out of 5 stars

A Book of the Month Fan for Life

I have been a Book of the Month member for several years. I look forward to seeing my choices each month which always include a variety of genres with some familiar authors and new authors to try. This month there were 3 books that interested me. The books are reasonably priced and arrive within a few days after I choose them. I decided on one book this month but have purchased more than one many times. If I am not excited about a certain month’s choices, I can skip that month. I will be a Book of the Month fan for life!

1 November 2024
Unprompted review
Book of the Month logo

Reply from Book of the Month

Hi Susan, Thanks so much for being a member and leaving this review! We're so glad you're enjoying BOTM.

Rated 4 out of 5 stars

Book of the month is consistent month to month

I love that Book of the Month is consistent month to month. I like that the books are specific to BOTM and can not be purchased elsewhere.

14 November 2024
Unprompted review
Book of the Month logo

Reply from Book of the Month

Hi Patrice, Thanks so much for being a member and leaving this review! We're so glad you're enjoying BOTM.

Rated 5 out of 5 stars

Great selection of books

Great selection of books! Customer service is awesome and the prices for hard cover books can not be beat!!

14 November 2024
Unprompted review
Book of the Month logo

Reply from Book of the Month

Hi Debbie, Thanks so much for being a member and leaving this review! We're so glad you're enjoying BOTM.

Rated 5 out of 5 stars

Book of the Month is absolutely…

Book of the Month is absolutely amazing! Not only am I able to feed my book and reading addiction at an amazing price, but the customer service and staff are absolutely amazing! I am honored to be a bff and I have no intention of ever ending my subscription.

26 October 2024
Unprompted review
Book of the Month logo

Reply from Book of the Month

Hi Vesper, Thanks so much for being a member and leaving this review! We're so glad you're enjoying BOTM.

Rated 5 out of 5 stars

I really like BOTM

I really like BOTM. The shipments are really fast, and normally they have something that interests me. They also encourage me to read a larger variety of books. It’s a really fun and rewarding subscription. The prices are normally a little less than buying a hardcover at a book store.

14 November 2024
Unprompted review
Book of the Month logo

Reply from Book of the Month

Hi Carolyn, Thanks so much for being a member and leaving this review! We're so glad you're enjoying BOTM.

Rated 5 out of 5 stars

Book of the Month has helped me…

Book of the Month has helped me discover new authors, offering a curated monthly selection that consistently pushes me beyond my literary comfort zone. The service's thoughtful curation has introduced me to gems like The Ornithologist's Field Guide to Love by India Holton and countless other fresh perspectives, making each month's selection feel like an invitation to explore new literary territory. It’s a worthwhile investment for readers eager to expand their literary horizons.​​​​​​​​​​​​​​​​

14 November 2024
Unprompted review
Book of the Month logo

Reply from Book of the Month

Hi Karla, Thanks so much for being a member and leaving this review! We're so glad you're enjoying BOTM.

Rated 2 out of 5 stars

Book quality has decreased and the challenge is ridiculous

The books selection is pretty varied, although I feel it leans towards trendy/girl power over strong writing and stories. I’ve had to be incredibly choosey in order to ensure I’m getting books that aren’t juvenile levels of writing. A few years ago I rarely skipped months, the past 2-3 years I’ve skipped at least 3 months per year. I’ve lost trust that the books I’m getting are well written and not just “girl power for the sake of girl power”

I dislike the challenge and how it’s 15 books. It requires you to buy add ons in addition to the monthly cost. And if you ever skip a month, you’re basically out of the challenge. I don’t mind the extra categories, but that on top of 15 books is outrageous. Especially if you’ve got other books to read.

Overall, it’s fine. There are some good books, but it’s definitely gone downhill in recent years (I’ve been a member since 2018).

11 November 2024
Unprompted review
Book of the Month logo

Reply from Book of the Month

Hi there, thanks for much for being a longtime BFF member with us and for sharing your thoughts. Hearing from longtime members like you is what helps make BOTM what it is, so if you ever have additional thoughts or suggestions on how to make your membership better, please don't hesitate to reach out.

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