BookingHawk.com Reviews 60

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use and intuitive design, making the booking process seamless and stress-free for both businesses and their clients. Many highlight the excellent customer service, noting the team's responsiveness, helpfulness, and willingness to go above and beyond to assist users. The affordability of the service is also frequently mentioned as a significant benefit, offering great value for money. People appreciate the personalized support and the fact that they can always speak with a human, which is seen as a rare and valuable aspect. The system's efficiency in managing bookings, payments, and class schedules has been a game-changer for many, freeing up valuable time and increasing sales.

What people talk about most

Booking process

Customers express high satisfaction with the booking process, consistently praising its user-friendliness and... See more

User experience

Consumers find the user experience to be highly positive, consistently praising its ease of use and intuitive... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's helpfulness and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Price

People report positive experiences with price, consistently finding it very affordable and reasonable. Many... See more

Based on these reviews

Rated 5 out of 5 stars

verything from our first interaction with Niall and his team has been seamless. Nothing was a problem. They'll work around your requirements and are always there to help if necessary. Top class servic... See more

Company replied

Rated 5 out of 5 stars

I've been using Booking Hawk since March to manage my fitness and Pilates classes and it’s been a total game-changer. The platform is really straightforward and easy for my clients to use, which has m... See more

Rated 5 out of 5 stars

I've been using BookingHawk.com since 2023. The platform is super user-friendly — everything is laid out clearly, and it's incredibly easy to set up and manage bookings. It's very cost-effective,... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Booking Hawk as a booking system. It’s very user friendly and provides me with all the elements I need to have my baby & adult dance classes booked, confirmed & paid ahead of class t... See more

Company replied


Company details

  1. Software Company

Written by the company

Low cost booking system. Payments, scheduling, email disclaimers, class credits, gift vouchers, zoom integration, SMS reminders. Our booking management system is easy to use and highly flexible. A diverse range of small businesses are using BookingHawk.com to boost their efficiency and revenue. Join our movement - providing a quality product at an affordable price!


Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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Rated 5 out of 5 stars

top notch service - highly recommended

I've been a customer of Booking Hawk for a few years and would highly recommend them.

I'm based in NZ and was worried the time difference would make a difference to service but they are super responsive and helpful.

It's easy to set up and their videos are succinct and helpful.

The system is very good value for money and its great to support a smaller business rather than the sales pushy large US based booking companies.

I use booking hawk for pop up events, courses and single classes for my Yoga and Sound Healing company.

23 April 2025
Unprompted review
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Reply from BookingHawk.com

Thank you Cheryl for your lovely review. We are always mindful of your timezone and try to get back to you before your bedtime! Thank you for your support :-)

Rated 5 out of 5 stars

It couldn't be easier

It couldn't be easier. I spent time researching booking systems that would suit my needs and be easy to use. I own and manage TheYurt, a wellness space in Co Kildare. We offer a variety of classes and workshops. Before I tried Booking Hawk, I was spending hours every week, texting customers to take bookings, confirm reservations, ask questions, look for payment etc. It was very time consuming and left me wide open to make mistakes. Booking Hawk has taken all that away from me. I have full control over what classes go up on the system, how they are described, how many places I have available in each class, the email the customer receives including questions they may need to answer. The system also requests a deposit and collects customers contact information. If I want to run the same or similar class/workshop again, I can simply edit and re-open the class. There are so many features - The team at Booking Hawk has thought of everything. They understand our business very well. I am not great with tech, but this is so easy to use, it looks professional and is very affordable. Honestly, I would be lost without it.

22 April 2025
Unprompted review
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Reply from BookingHawk.com

Thank you for sharing such an in depth (and glowing!) review Pamela. It is always interesting to learn how things were before our solution was involved in the situation and how it has changed things for the better. Thanks again!

Rated 5 out of 5 stars

Outstanding customer support

I have used BookingHawk software since 2021 and have found it very easy to use. In fact, I l found it so good for my class bookings that I started using it for party bookings too. The support level I receive is outstanding. Niall will always respond rapidly and is constantly upgrading the system for an even better customer experience.

22 April 2025
Unprompted review
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Reply from BookingHawk.com

Thank you sincerely Janet!

Rated 5 out of 5 stars

I recommend BookingHawk to all my colleagues and friends

I have been a member of BookingHawk for over a year and have been highly impressed with the service. There is always someone able to answer any questions or request, and plenty of useful videos to help you through. I recommend BookingHawk to all my self employed friends and colleagues who need a bookings platform. On the few occasions where things have gone wrong, BookingHawk are quick to rectify this. Highly recommend

22 April 2025
Unprompted review
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Reply from BookingHawk.com

Thank you so much for your review Kat!

Rated 5 out of 5 stars

I love how easy and user friendly this…

I love how easy and user friendly this application is, for myself and my clients. Since using it my sales and commitment increased dramatically. The customer service is great, they are always in hand to help and very good price for the great service.

22 April 2025
Unprompted review
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Reply from BookingHawk.com

Thank you Sofía!

Rated 5 out of 5 stars

Excellent Customer Service

I've been using BookingHawk.com since 2023. The platform is super user-friendly — everything is laid out clearly, and it's incredibly easy to set up and manage bookings.

It's very cost-effective, but what really stands out is the customer service. Niall and Katie are unbelievably responsive and helpful — any question or issue I've had was resolved so quickly.

Highly recommend BookingHawk.com to anyone looking for a reliable, easy-to-use booking solution!

22 April 2025
Unprompted review
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Reply from BookingHawk.com

Thank you for your lovely review Kate!

Rated 5 out of 5 stars

Great platform and excellent service

BookingHawk have been absolutely amazing for my yoga and mindfulness business. The platform is easy to use and anytime I've needed help the team have responded quickly and efficiently. Excellent service... I recommend it without hesitation!

22 April 2025
Unprompted review
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Reply from BookingHawk.com

Thank you kindly Bansi!

Rated 5 out of 5 stars

Can’t recommend highly enough

Such a brilliant booking system. So easy and intuitive to use and with excellent customer support if needed. I’d looked at a few booking systems prior to signing up with BookingHawk and they seemed clunky and over-complicated. I’ve even had customers thanking me for using such a simple system that’s easy for them to use.

22 April 2025
Unprompted review
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Reply from BookingHawk.com

Wow Charmian it is so lovely to hear that your clients really like it too. We are always in touch with our clients but we know it is the clients of our clients that are the important ones! Thank you!

Rated 5 out of 5 stars

Happy customer

I signed up for BookingHawk for my workshops back in 2022 and I have nothing but praise for the company. The customer service is brilliant and it’s so easy to add new dates/events. I recommend BookingHawk to all my fellow artists/makers when they’re talking about setting up workshops plus it works out very economical compared to other booking platforms too. Happy customer here!

22 April 2025
Unprompted review
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Reply from BookingHawk.com

Thank you kindly VG!

Rated 5 out of 5 stars

I find Bookhawk making my life much…

I find Bookhawk making my life much easier spending less time taking the bookings myself. They are very very quick to reply if ever an issue and are always so polite and helpful. I'm delighted to have found them.

17 April 2025
Unprompted review
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Reply from BookingHawk.com

Thank you kindly Tracy!

Rated 5 out of 5 stars

Booking System Approval

I've been using Booking Hawk since March to manage my fitness and Pilates classes and it’s been a total game-changer. The platform is really straightforward and easy for my clients to use, which has made bookings seamless and stress-free. What really stands out is the level of support—there’s a huge library of helpful videos, and Niall and his team are incredibly responsive. No question is too silly and no issue too big. It’s clear they genuinely care about their users' success. Highly recommend to any small business looking for a reliable and friendly booking system!

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellence in Support and Customer Service

In 2019, I was overwhelmed by the volume admin work required to run my business and started to explore online booking platforms. Finding an Irish platform appealed to me and Niall offered me a free trial, after which there was no turning back. Over many challenges including Covid, bookinghawk.com has surpassed my expectations by responding to change in the wider setting (e.g. online video integration in Covid) and in continually upgrading their product and they have excellent customer service which has been the deciding factor for me to continue to use bookinghawk. Their service, although professional and user friendly for both the business and the customer, still offer a personalized customer support, which, is a rare find.

22 April 2025
Unprompted review
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Reply from BookingHawk.com

Thnak you for your kind words Adeline :-)

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Been using them since around 2016. Very responsive to queries and supportive in setup. Highly recommend.

17 April 2025
Unprompted review
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Reply from BookingHawk.com

You were one of the very first on the system and as a brand new business, each new customer is validation that you are on the right path. Thank you for your long standing trust in us and for taking the time to share your kind words.

Rated 5 out of 5 stars

The best investment

The best investment I made in my little yoga business has been to get the Bookinghawk system. It seamlessly manages weekly classes, workshops, events and retreats with much of the functionality of some of the bigger studio software packages.

17 April 2025
Unprompted review
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Reply from BookingHawk.com

Hi Kat. Thank you for taking the time to share your experience of our system and for your valued business.

Rated 5 out of 5 stars

Absolutely fab booking system

Absolutely fab booking system. I used to be with mindbody and it was overly complicated and hugely expensive! I am so happy with BookingHawk. The customer service is amazing with super speedy replies, it's so easy to set up all my events and manage it all by myself once it was set up and the price is just awesome and totally affordable for my small business. Highly recommend!

17 April 2025
Unprompted review
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Reply from BookingHawk.com

Hi Sabina. I am glad that we were able to vindicate your move away from an alternative system and we appreciate your continued support. Thank you for taking the time to type up such kind words.

Rated 5 out of 5 stars

Support and service are excellent

Support and service are excellent. The team are always quick to respond and super helpful

17 April 2025
Unprompted review
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Reply from BookingHawk.com

Hi Jayne. Thank you for your long standing valued custom and for making the time to write a review.

Rated 5 out of 5 stars

Happy yoga teacher

Happily been using Booking Hawk for quite a few years now. I love the simplicity of my back office functionality and it offers all that I need. I switched from a very large multi national, expensive platform and never looked back.

Help is quick when you need it, if you need it.

Highly recommend for a yoga teacher managing own classes, workshops and courses.

16 April 2025
Unprompted review
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Reply from BookingHawk.com

Hi Amanda. Thank you for your kind words. I am delighted that your move from an alternative platform was vindicated. We truly appreciate having you with us.

Rated 5 out of 5 stars

10/10 for my business needs! :)

I run children's classes (Maia Purposeful Play) and I have been using BookingHawk as my booking platform for nearly two years. From the very beginning, they have been an absolute pleasure to deal with and extremely user-friendly for my clients.

The initial set-up was straightforward. If I remember correctly, the first month was free at the time. There were plenty of helpful YouTube videos explaining everything step by step, and the team were (and still are) incredibly responsive whenever I email with a question.

Even with my different class offerings, various prices, vouchers, discount codes, public or private links etc, BookingHawk has everything my business needed.

In terms of cost, I find them very reasonable compared to other providers. I have recommended BookingHawk to a number of other businesses, and I look forward to continuing to use their services.

16 April 2025
Unprompted review
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Reply from BookingHawk.com

Wow! Thank you Shannan for taking the time to share your experience with us. I am delighted it has been so positive for you. From your Instagram I can tell that you are great at what you do and you placing your trust in us is something we are proud of. I know my 3 year old would absolutley love what you do - just a shame we live on the other side of the country!

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