This company is a scam
This company is a scam. They buy tickets through ticketmaster, which you should do ONLY. Basically I bought a ticket worth $450 CAD and they made me transfer it upon purchase to this app called “Quentro”. When I transferred it to the app, the ticket disappeared. Then they said they weren’t responsible for the ticket because apparently once they make you transfer the ticket to the app it’s not their responsibility though you don’t have a choice . In the Quentro app you can’t screenshot your ticket, the QR code is constantly changing “for security purposes”, even though that means if it disappears, you basically cannot have a means to obtain it. The company told me to go talk to ticketmaster as they may help. I went in person to the sambadrome and ticketmaster told me they get several reports like these. Ticketmaster is not responsible because you buy your ticket from Bookers, not them. So basically ticketmaster isn’t responsible, Quentro isn’t, bookers isn’t? So who is then? Don’t buy from bookers international. Even though maybe you don’t get scammed, someone else will. They buy the tickets from ticketmaster anyway so just buy direct from them. If it’s not your responsibility then why didn’t you refund me the money? And by the way you only have 60 days to dispute a transaction with your credit card company. The ticket disappears from the Quentro app 2 days before carnival. Why even use this app, why not just issue a regular ticket like every other company.?








