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Review summary

Created with AI, based on recent reviews

Looking at 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional comfort, high quality, and soft materials, often highlighting items like bras, underwear, and sleepwear. Many people appreciate the thoughtful design and durability of the items, with some becoming loyal customers due to the overall satisfaction with their purchases. The customer service is frequently described as top-notch, with quick, helpful, and professional responses to inquiries and issues. However, some customers experienced issues with their orders, including missing items, incorrect sizes, or damaged packaging upon arrival. A few reviewers also noted inconsistencies in sizing between different products or even within the same product line. There were also occasional concerns about product descriptions, particularly regarding features like sewn-in padding in bras, which some felt did not accurately reflect the item received.

What people talk about most

Product

Customers had positive experiences with product quality and comfort. Many reviewers praise the softness and... See more

Quality

Consumers find quality to be positive, consistently praising the superior quality, softness, and comfort of... See more

Customer service

People report positive experiences with customer service. Many customers praise the exceptional, quick, and... See more

Order

Users describe ambiguous interactions with order. While many customers report positive experiences, such as... See more

Response time

Reviewers highlight positive aspects of response time. Many customers praise the prompt, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are hands down the most comfortable socks and underwear I’ve ever worn. The softness, fit, and breathability make a real difference day to day. They’re comfortable without being bulky, and... See more

Rated 5 out of 5 stars

I’ve purchased a few times, and the quality is always fantastic. My last shipment arrived damaged, and 2 items missing. I emailed the company, and they responded almost immediately. Within about a wee... See more

Company replied

Rated 5 out of 5 stars

I have had other Boody products which I bought at our local food Co-op some years ago, and thought were wonderful. I'd been eyeing the Boody bras on Instagram - I hate online advertising, but this on... See more

Company replied

Rated 5 out of 5 stars

I have been buying Boody products since buying my first pair of Boody bamboo leggings many years ago. Since retiring, I live in Boody everything! I love the Ribbed Seamfree Crop which I now have a few... See more


Company details

  1. Clothing Store
  2. Baby Clothing Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

Make yourself comfortable. ☁️ Underwear, loungewear and apparel 🌱Certified Organically Grown Bamboo Viscose 🌎 Proudly B Corp and 1% For The Planet


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

389 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Search is over!

After searching high and low for the perfect wireless bra, I found it at Boody! The Seamfree Crop Bra is amazing! Made from a very soft material, it provides light support. The most comfortable bra I’ve ever tried without the dreaded “uniboob”! I immediately ordered a bundle!

13 March 2026
Unprompted review
Boody US logo

Reply from Boody US

Hi there C,

Thanks for the lovely feedback. We're so glad that you've found us and our Seamfree Crop Bra!

Goodbye dreaded uniboob and hello Boody comfort.

With Gratitude,
~Team Boody

Rated 1 out of 5 stars

Barely sewn in Padded T-Shirt bras

I ordered two Padded T-Shirt bras. They were advertised as "sewn in padding". Unfortunately, only the very bottom of the padding was sewn in. The tops of the pads were free moving. Which means when you wash them the pads fold and move out of position. One bra had finger holes so you could attempt to reposition. The other did not. Boody states there are issues with folding & movement. No where on their description did they address this problem for which they are aware of. According to Boody, their bras are a work in progress. To me it was false advertising and I will not trust any of their descriptions of their products.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

My order was lost by the local delivery company. One email to Boody, and I was refunded right away. Thank you so much for the excellent customer service!

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I love all of Boody’s clothing

I love all of Boody’s clothing! I had a problem recently with a pair of leggings (their leggings are my favorite) and they handled it quickly and made sure I was happy with the solution! I just ordered the period underwear and can’t wait to try those now!

28 February 2026
Unprompted review
Rated 5 out of 5 stars

I had ordered 10 pair of women's crew…

I had ordered 10 pair of women's crew socks only to be told they were out of stock but not long afterwards I received my order of 10 pairs of slate colored crew socks. Both service and quality of products with Boody are top notch! Thank you for all you do.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

100% satisfied!!!

I made my first purchase from Boody on a bit of a whim—and loved it so much that I went back and placed two more orders. I’m now in the process of completely clearing out my bra and underwear drawers to replace them with Boody products.

The online shopping experience is excellent: the website is simple, intuitive, and easy to navigate. As a plus-size woman, I really appreciate the inclusive size range—it actually feels like the products are designed with real bodies in mind.

The underwear (briefs and midi) are incredibly comfortable and, importantly, they don’t ride up. The bras—specifically the wireless T-shirt bra and the padded crop bra—are hands down the most comfortable bras I’ve ever owned. It’s extremely hard to find bras that truly fit when you’re plus size with a smaller chest, and Boody absolutely delivers. The fit is spot-on, the straps stay in place, and there’s no need for extenders, which is a huge win.

So far, I’ve purchased 8 bras and 9 pairs of underwear, and every single piece has met or exceeded my expectations.

I’ll admit I was hesitant at first—I initially discovered Boody through Instagram, and past purchases from social media ads have often been disappointing. This was a very pleasant surprise. Boody is the real deal, and I recommend them without hesitation.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Boody is crushing it

Boody is crushing it! First of all, their products are fantastic - delicate yet durable, and not made of plastic, we love to see it!!! And if their products weren't great enough as is, they offer incredible customer support - helpful, quick responses from real (kind) people! I love you Boody! <3

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Boody is a company that cares

Boody is a company that cares!
It is rare in this world to see companies that really care but Boody genuinely does. Not just about the client but also about our earth. Their products are so soft and gentle on the skin. They truly make you feel comfortable in your own skin.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Great size-inclusive selection of women's knickers and bras

Great selection of women's knickers and bras made from a variety of materials. Something for everyone is here. I even found the most comfortable socks for my husband! I love the inclusivity of your site, catering to the REAL female form. For this alone, you have a repeat shopper in this family!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

I have been buying Boody products since…

I have been buying Boody products since buying my first pair of Boody bamboo leggings many years ago. Since retiring, I live in Boody everything! I love the Ribbed Seamfree Crop which I now have a few in different colours. Recently I fell in love with the Midnight collection and a bought more pieces. I only wear Boody underneath including leggings. I also have both pjs (cami+shorts and shirt+long pants) made with Vegan Satin in the cream colour, what a feeling! Best pjs I’ve ever owned and enjoyed so much. I may try the clothing line next!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Just love everything about your…

Just love everything about your products. From the fabric and feel to how they hold up after washing. They truly are a luxury brand without the lux price. The hype is real! I will never purchase another brand for my underwear and bras!

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Kudos to BOODY

All of the many products I have purchased from Boody have been of the highest quality and comfort. The customer service has been exceptional. My reason for purchasing from Boody was initially their dedication to the environment and fair trade practices, but now I appreciate the product as well.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Customer service representative was…

Customer service representative was quick to respond to my concerns that the app I used to purchase the product was showing it had been delivered even though my item had not been delivered. They sent me a link to track my shipment which reassured me that the app had been wrong. My product was delivered in a timely manner and consistent with the tracking data they provided.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

kinda living in boody!

love the quality and design
of the pieces i got and wear them
a lot. boody customer service team is terrific—responsive, friendly and kind. first orders were too big, easily exchanged, fit just right now. lots of compliments. i like this brand!

8 January 2026
Unprompted review
Rated 5 out of 5 stars

First of all your undies are perfect

First of all your undies are perfect. Secondly your customer service was quick, to the point and very friendly and kind. This is a top notch company and I will continue to spread the word to my family and friends. Thank you
Michele

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Comfort, looks, and customer service

This brand offers the most comfortable, durable, and breathable undergarments I've had so far, without compromising looks. [I need to look good ; ) ]
Recently I had to email them with a question and they replied very quickly (during the holidays no less), and with a very personable, considerate, and informative reply.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Great clothes, and solid customer service

The company is very responsive to questions. They also make such high quality clothes. I can't believe how comfy the clothes are. I have a couple of the 3/4 sleeves shirt, a pair of joggers and a pair of yoga pants. The material is thick and soft and holds up well. My only sadness is that there aren't more colors.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

The most comfortable socks and underwear ever!

These are hands down the most comfortable socks and underwear I’ve ever worn.

The softness, fit, and breathability make a real difference day to day. They’re comfortable without being bulky, and gentle on the skin without feeling delicate. Once you try them, it’s hard to go back.

Boody has earned a loyal customer.

16 January 2026
Unprompted review

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