Bonus Superstore Reviews

274

•

4.5

Appliance Store

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that orders often arrive the very next day. Buyers are also very happy with the competitive prices and the straightforward ordering process on the website. Consumer feedback highlights helpful staff and products that arrive safely and work perfectly. However, some customers also noted issues with courier services and unexpected delivery delays. A few reviewers experienced problems tracking their parcels or encountered missing items that failed to arrive on time. Others mentioned high return costs or packages delivered far from their intended locations by couriers.

What people talk about most

Delivery service

Customers report positive experiences with delivery service, highlighting swift fulfillment and helpful... See more

Product

Reviewers mention positive feedback about product quality and conditions, noting items arrive in perfect... See more

Order

Customers consistently note positive experiences with order, highlighting that the ordering process is simple... See more

Price

Consumers find price to be positive and consistently report very competitive and reasonable costs for their... See more

Service

Reviewers highlight positive aspects of service and delivery, expressing thrills with the excellent support.... See more

Reviews shaping this summary

Because you had what I thought was obsolete . This lamp replaces a broken one of a set purchased getting on for twenty years ago. I am thrilled and the service and delivery are excellent.

Very fast delivery which I didn't have to wait at home all day for. On the day of delivery PDP contacted me with a 1 hour time slot. What I purchased was a very good price and if I need another produ... See more

Fantastic customer service, I had ordered the wrong sized product online and after one phone call the order was changed for me and a refund in my bank account for the difference in price. Fast deliver... See more

Very Proffesional and extremely proficient staff with very reasonable prices. I order my product on day one and it was sent out and delivered the very next day. This company will always be my go to f... See more

Company details

Appliance Store

About Bonus Superstore

Written by the company

Founded by Eric Boanas in 1962, Bonus Electrical began as a standard independent electrical wholesaler. The business was built on offering a fantastic service which was hard to beat. Even with acknowledging the importance of being competitive, Bonus has never taken their eye off the ball when it comes to service.

With headquarters strategically placed in the Yorkshire area and a national distribution center, Bonus Superstore is capable of offering free next day local and national delivery

Bonus Superstore stock an extensive range of lighting solutions from reputable brands. Whether you’re looking for stylish ceiling lights for your home or durable lights for your garden, we’ll supply you with the best solution to illuminate your surroundings.

We stock a range of appliances such as kettles, toasters, fridges, and much more.

Contact info

Unit 5, Witty Stree, HU3 4TT, Hull, United Kingdom
info@bonussuperstore.co.uk
bonussuperstore.co.uk

4.5

Excellent

274 reviews

5-star

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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44 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Oct 26, 2024

9 September 2024

Reply from Bonus Superstore

Oct 4, 2024

Thank you for the 5 star review

Sep 16, 2024

helpful regarding delivery

13 September 2024

Reply from Bonus Superstore

Oct 4, 2024

Thank you for the 5 star review!

Sep 13, 2024

Pendant Lighting

The order was easy to make. It was delivered to the store for pickup in the timeframe and the staff were helpful when I went to collect.

11 September 2024

Reply from Bonus Superstore

Oct 4, 2024

Thank you for leaving us a 5 star review! We are glad that your ordering process was easy.

Sep 13, 2024

Delivery did not arrive

11 September 2024

Reply from Bonus Superstore

Sep 13, 2024

Hi Hazel, Thank you for leaving us a review. However, we are a little confused as can see this has been delivered and signed for? Please do contact us

Aug 30, 2024

Good service.Polite

28 August 2024

Reply from Bonus Superstore

Sep 5, 2024

Thank you for the 5* review! and thank you for shopping with us!

Aug 24, 2024

Excellent price plus the 5% extras welcome bonus which was an added benefit . The fridge/freezer turned up in the 2 hour time slot provided. It was well protected on arrival. Easy to install & now working satisfactorily.

2 July 2024

Reply from Bonus Superstore

Jul 8, 2024

Hi Colin, thank you for your 5 star review! we are happy that your fridge freezer arrived on time and was packaged well. We hope to see you shopping with us again soon!

Jul 4, 2024

First class service

First class service. I am very happy. 5 Star 🌟

1 July 2024

Reply from Bonus Superstore

Jul 5, 2024

Hi Nasser, thank you for leaving us a 5* review! We are glad that you are happy with your order and our service!

Jul 4, 2024

Arrived on time and works fine

1 July 2024

Reply from Bonus Superstore

Jul 5, 2024

Hi Paul, thank you for leaving us a 5* review. We hope to see you shopping with us again soon!

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