BetLabel Reviews 

65
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

After my first deposit I started getting a ton of promotional emails, sometimes two or three per day. At first it was interesting to see the offers, but it got old quickly. I eventually went into my p... See more

Rated 1 out of 5 stars

Spending history missed one Revolut deposit. Somehow, the next screen made cancellation look immediate. maybe it applied later, but the page never said so. I would not have cared if the site had sh... See more

Rated 1 out of 5 stars

The cashier button hid behind the keyboard on my nearly dead phone. After that, my banking app showed payment while the site stayed unchanged. I tried mobile data, desktop, and another browser. I noti... See more

Company details

  1. Casino
  2. Betting Agency
  3. Bookmaker
  4. Gambling House
  5. Online Casino or Bookmaker

Written by the company

LolaJack | 400% bis zu 15.000 € + 400 FS


Contact info

3.1

Average

TrustScore 3 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.1

All reviews

(65)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Login codes arrived out of order half…

Login codes arrived out of order half asleep on the sofa. Then the first code expired while the second was arriving. I tried mobile data, desktop, and another browser. That tiny mismatch made the whole account harder to trust

4 August 2026
Unprompted review
Rated 1 out of 5 stars

Email support answered my screenshot

Email support answered my screenshot. After that, the FAQ paragraph ignored the screenshot. the chat closing mid-message was the bit that ended it for me. The screenshot was already in the thread.. It was a small issue until the account pages kept disagreeing same screen.

5 August 2026
Unprompted review
Rated 1 out of 5 stars

I opened request 11492 after the…

I opened request 11492 after the account page contradicted itself

The issue was that the next agent had no chat history

I would rather wait longer and get one accurate reply. The whole thing felt more confusing than it needed to be

2 August 2026
Unprompted review
Rated 1 out of 5 stars

the chat queue put me at position 34

the chat queue put me at position 34
After that, one agent said the bonus expired and another said active
polite wording did not fix the wrong answer. That tiny mismatch made the whole account harder to trust

5 August 2026
Unprompted review
Rated 1 out of 5 stars

Spending history missed one Revolut…

Spending history missed one Revolut deposit.
Somehow, the next screen made cancellation look immediate.
maybe it applied later, but the page never said so.
I would not have cared if the site had shown one honest status

4 August 2026
Unprompted review
Rated 1 out of 5 stars

I opened request 90812 after the…

I opened request 90812 after the account page contradicted itself
After that, the request was marked solved while nothing changed
repeating myself twice made the ticket feel pointless
The screenshot was already in the thread

2 August 2026
Unprompted review
Rated 1 out of 5 stars

Blocked by the first deposit bonus

The bonus was never activated on my first deposit so now I cant use the other bonuses as it's blocked by the first one still. I've tried explaining this in an email but they don't seem to understand.

5 August 2026
Unprompted review
Rated 1 out of 5 stars

Verification took forever

The verification took more than two weeks and that wasn't because I was slow sending in my documents. It took them forever looking at them and getting back to me.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Chat agents change mid-issue

Twice I had someone in chat helping, then suddenly “your agent has changed” and the new one asked all the same things again. Waste of time when you’re already frustrated.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Email spam got annoying fast

After my first deposit I started getting a ton of promotional emails, sometimes two or three per day. At first it was interesting to see the offers, but it got old quickly. I eventually went into my profile and turned off all email marketing, which thankfully worked. They still show promos on the site itself but at least my inbox is calmer now. If you hate spam, make sure to adjust your communication settings early on.

4 August 2026
Unprompted review
Show reviews in all languages. (65 reviews)

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