Two dresses arrived in 2 days and the third the following day - via Freemans. Dresses okay for the money - all sequinned evening dresses. However, one is being returned due to a fault and so many... See more
Company replied
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Two dresses arrived in 2 days and the third the following day - via Freemans. Dresses okay for the money - all sequinned evening dresses. However, one is being returned due to a fault and so many... See more
Company replied
I have been waiting for this package for days. I ordered on the 22nd of May hoping to run jentebølgen on the 2nd of June wearing those sneakers, but they still haven't arrived, and it's the 4th. I nor... See more
Company replied
The goods was not delivered and no information was given. I contacted customer service and they blamed the weather conditions one week ago (when already delayed two weeks!) 2 (!) months after ordering... See more
I was honestly worried after reading the reviews but I had a great experience. My order arrived maybe 1 or 2 weeks after I placed the order and it included a return label inside. I returned the items... See more
Se vårt store utvalg av klær og sko til hele familien . Kjøp klær på nett til bra priser - klikk hjem dine favoritter idag hos bonprix.no
Haldesdorfer Straße 61, 22179, Hamburg, Germany
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Bon Prix has good quality items. The curtains looks just like in the webside.
Quality products and high quality service. I highly recommend it.
The goods was not delivered and no information was given. I contacted customer service and they blamed the weather conditions one week ago (when already delayed two weeks!) 2 (!) months after ordering I contacted customerservice again. Apparently the parcel was lost. Still, they require me to take action and print out a form. I have no printer. This should be way more smoother for the customer.
This is a Swedish company sending items from overseas, not within Norway.
I purchased an item from bonprix and rang the service number to modify my purchase (additional cost). The packages came together without any additional payment information. The company did not send invoice by any means including Email, SMS, mail, etc. And now they charge additional fees on the purchase. It is not customer's responsibility to find a way to pay if you don't even provide the payment details.
Definitely will not purchase from this company again.

Reply from bonprix
Fast delivery. Items as described and sizing correct.
I am very satisfied.
The clothes are okay quality and rather low prices, the problem is the delivery, takes a lot of time and for my last order I received my items in 3 different package in 3 different days.
Pretty good quality cloths for reasonable price and quick delivery. I have been ordering from Bonprix for many years and I’m satisfied so far. The customer service is good as well. I would recommend it :)
Excellent prices, quality a d fast delivery service, Thank you 💯💯💯
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