Bonfire Reviews 5,446

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including the material, design, and craftsmanship, often noting the softness and durability of items like t-shirts and sweatshirts. Many appreciate the smooth and easy ordering process, along with the quick delivery service, often receiving their items in a timely fashion. The user experience, from website navigation to accurate sizing guidelines, is frequently highlighted as excellent. However, some customers also noted occasional issues with product quality, such as decals being misplaced or designs appearing washed out. A few people experienced problems with sizing, finding items to be smaller or tighter than expected, and some reported that the print quality was disappointing or that shirts shrank after washing.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the high quality... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers praise the high quality of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the quick delivery times,... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the ease of use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are a non-profit organization that wanted to offer merchandise for purchase to our volunteers and donors. However, we are not able to order up front and store product. Bonfire provided us with th... See more

Rated 5 out of 5 stars

The t-shirts are great. We had a problem with the color, no fault of Bonfire, just computer screens show colors differently than what they actually are. Bonfire was very gracious and is sending us... See more

Rated 5 out of 5 stars

Bonfire's website worked smoothly, making it easy for me to order Brave Like Lily fundraiser t-shirts for my niece and for myself. No "rabbit holes" or "into the weeds" experiences, no extraneous info... See more

Rated 5 out of 5 stars

Awesomeness tee shirt for showing that I still love my Middleboro hometown and donated to our animal rescue/shelter…🫶🏻🎉🥰🎈i received my tee shirt in record time, very impressed with that!!! WAY TO... See more


Company details

  1. Custom T-Shirt Store
  2. Clothing Store
  3. Printed Clothing Store
  4. T-Shirt Company

About Bonfire

Written by the company

Description of the image

Bonfire is the free and easy way to design, sell, and order premium custom shirts online.

Description of the image
With roots in t-shirt fundraising, Bonfire's platform allows individuals, businesses, and nonprofit organizations to sell shirts online with t-shirt campaigns.

Description of the image
Sellers promote their campaign to their community, and Bonfire fulfills the items and handles any customer service issues.

Start selling on Bonfire

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 2 out of 5 stars

Screen Print Quality Not Durable

The screen‑printed design was already cracking when the item arrived, which makes me concerned about how well it will hold up after washing. The quality of the print was disappointing right out of the package.

2 March 2026
Bonfire logo

Reply from Bonfire

We’re truly sorry to hear that you’re disappointed with the print quality. We want every design to look its best and would be happy to review your order for any potential print issues. Please reach out to our team at support@bonfire.com and include a few photos of what you received so we can take a closer look. Thank you for taking the time to share your feedback!

Rated 3 out of 5 stars

The shipping time was too long

The shipping time was too long.
Maybe offer merch somewhere local for in person purchase.

2 March 2026
Bonfire logo

Reply from Bonfire

We know our business model is a bit unique! Sellers on Bonfire can choose to collect orders over a number of days before they go to print. The seller of this campaign chose a longer window, which extended the overall timeline. That said, we do include expected delivery dates at checkout and in the confirmation email, but we appreciate the reminder that there's always room for improvement. If you have any questions or concerns, feel free to reach out — we're happy to help!

Rated 5 out of 5 stars

Great experience

Great experience, every time. Smooth ordering process and delivery is always before or within the given window. Products are fantastic quality.

2 March 2026
Rated 2 out of 5 stars

Image size is on the small size and the…

Image size is on the small size and the quality of print looks very washed out. Cost of product does not match the quality you get. Shipping cost are ridiculous. If you are going to charge so much to ship the product you should use UPS instead of USPS.

2 March 2026
Bonfire logo

Reply from Bonfire

We’re truly sorry to hear that you’re disappointed with the print quality. We want every design to look its best and would be happy to review your order for any potential print issues. Please reach out to our team at support@bonfire.com and include a few photos of what you received so we can take a closer look. Thank you for taking the time to share your feedback!

Rated 1 out of 5 stars

Horrible customer service

My shirt had the wrong artwork. They didn’t provide customer service or a solution. They basically blamed the seller. I’m out the money for a Temu quality shirt. No refund and no replacement. I do not recommend them.

23 January 2026
Unprompted review

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