I used Bond Turner through a recommendation and they didn't disappoint. They worked effectively from day one and resolved my case in a time far shorter than I had expected. Caroline Simpson who was... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bond Turner took my case as a no win no fee against my local council for housing disrepair. Simon amongst a couple of others were very helpful, honest and polite during the case. I was informed regu... See more
Company replied
Stephen Murray at bond turner has been great from start to finish with my claim , couldn’t have wished for a better service . Hopefully I never have to use a solicitor for another injury but if I ever... See more
Company replied
Can't thank these guys enough, we still haven't completed the whole process as it's taking time, but from start to now it's been great, anytime I need help or something explained only too happy to... See more
Company replied
Company details
Written by the company
We are driven to succeed. Our purpose is to help people move on in their lives through surpassing expectations and always supporting our clients, our communities and each other. Our focus is always on people, not only our clients, but their family and/or supporters. We understand the stress and uncertainty involved in bringing a claim in the areas we specialise in, which is why we are committed to always being there for our clients, providing guidance and support throughout the claim’s process. As a niche firm, personal injury is one of our key focuses, along with clinical negligence, professional negligence, and abuse. We do not ‘dabble’ in these areas of law, it is what we do, day in, day out. Some of our team have over 25 years’ experience in their field of expertise, and our team consists of 45 Grade A solicitors and Chartered Legal Executives, plus over 100 solicitors. In addition to working with clients and their families, we are committed to being at the forefront of legal change and development. We have a significant presence in the Court of Appeal and regularly consult with local and central government to promote and increase access to justice. Although we are based in the Northwest, we work with clients from all over the country. With compassion, innovation, responsiveness, and tenacity at our heart, we are confident we can provide you with the best legal service available and gain a successful outcome for your claim.
Contact info
The Plaza, 100 Old Hall Street, L3 9QJ, Liverpool , United Kingdom
- 0151 236 3737
- info@bondturner.com
- bondturner.com
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Bond Turner company and staff it’s very…
Bond Turner company and staff it’s very good service every query every problem for regarding accident solved for with time it’s good service I am very happy with this service ☺️👍🏻
28 August 2026
Unprompted review
Reply from Bond Turner
Hi Riken,
Thank you so much for your review, the positive feedback means a lot to us.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
This company is so irritating that it…
This company is so irritating that it gave me a headache for a week straight , the incident happened two years ago for the simplest accident ever and they wanted things from me mostly unnecessary things like HM revenue calculation account and else
27 October 2025
Unprompted review
Reply from Bond Turner
Hi Farzin,
Thank you for your review.
We are saddened to see you left us a negative review, we never like to see any of our clients feeling anything less than fully satisfied.
Please let us assure you we successfully concluded your claim in as quick a time as circumstances allowed. We fully appreciate the litigation process can sometimes seem like a prolonged experience but, in just over a year that we have dealt with your claim, we have managed to secure your settlement in as fast a time as possible under the circumstances. We must also assure you that obtaining financial details, which we respect can be a frustrating experience, is an essential part of legal compliance. We do hope the reasons were sufficiently explained, and we do urge you to reach out to us if you have any questions or feel we can be of any further assistance.
We would like to thank you for working with us to achieve this successful outcome to your claim and we hope you will be very happy once the settlement is with you.
Kind regards
Simon Murphy
Bond Turner
best first who has client focused
best first who has client focused and getting best for them. right communication and less but important communication
27 August 2026
Unprompted review
Reply from Bond Turner
Hi Paresh,
Thank you so much for your review, the positive feedback means a lot to us.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
MIB claim being successful too!
I had a very good experience with Bond Turner. Their team was professional, helpful, and supportive throughout the process. They also helped me successfully with my MIB case. I really appreciate their hard work and would definitely recommend their services.
22 August 2026
Unprompted review
Reply from Bond Turner
Hi Foysal,
Thank you so much for taking the time to leave us a review, the positive feedback means a lot to us.
It was our pleasure to provide you with such great support throughout your claim and we are delighted to hear your experience with our firm was a positive one. We will certainly share your kind words with the rest of our team who will be thrilled to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Absolutely rubbish
Absolutely rubbish! Made us wait months and months telling us we should get about £800 but now telling us we will only get £45?! Disgraceful. Definitely will never use these again! RIP off! Useless!
21 August 2026
Unprompted review
Reply from Bond Turner
Hi Kerry,
Thank you for your review.
We are saddened to see you left us a negative review, we never like to see a client feeling anything less than fully satisfied.
We appreciate it may not have been a huge settlement, with most of the award being put towards the repairs and ATE policy, but please be assured our team worked hard to secure the best possible outcome under the circumstances and we hope you will be pleased with the repairs carried out to home.
We thank you for working with us and we would like you to know we are still here for support should you require any further assistance.
Kind regards
Simon Murphy
Bond Turner
They have been very efficient
They have been very efficient, well organized, clearly highly experienced, yet patient and helpful when my own lack of experience let us down, they won my claim for me. Yes highly recommended.
20 August 2026
Unprompted review
Reply from Bond Turner
Hi David,
Thank you so much for your review, the positive feedback means a lot to us.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Bike accident settlement
I am very grateful to have had Bond Turner settling my case. Aylin was in charge of it and she has been very helpful and responding, she obtained more money compensation than I thought which has been quite nice. Thank you again for this.
20 August 2026
Unprompted review
Reply from Bond Turner
Hi Adrien,
Thank you so much for taking the time to leave us a review, we really appreciate it.
It was our pleasure to provide you with such an excellent service and it means a lot to hear your experience with our firm was a positive one. We will be sure to share your kind words with Aylin, along with the rest of the team, who will be delighted to read your wonderful feedback.
We thank you for choosing Bond Turner to handle your claim and please do not hesitate to contact us again if we can be of any further assistance.
Kind regards
Simon Murphy
Bond Turner
It was so amazing experience with bond…
It was so amazing experience with bond turner and hus team i just seriously love all of them they are caring supporting 24/7 They listen whatever we say they do care about our priorities BESTTT BEEEESSTTT BESSSTTTTESSTTT❤️☘️
19 August 2026
Unprompted review
Reply from Bond Turner
Hi Zaid,
Thank you so much for your amazing review.
It was our pleasure to provide you with such great support throughout your claim and we will be sure to share your kind words with the rest of our team who will be thrilled to read your wonderful feedback.
We thank you for placing your trust in Bond Turner to handle your claim and please do not hesitate to contact us again if we can be of any further assistance.
Kind regards
Simon Murphy
Bond Turner
Kept me informed right from the start
Kept me informed right from the start. Messages were regular so I always knew the progress of my claim
19 August 2026
Unprompted review
Reply from Bond Turner
Hi Pete,
Thank you so much for your review, the positive feedback means a lot to us.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Reply from Bond Turner
Hi Dellila,
Thank you so much for your review, the positive feedback means a lot to us.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Your Rights Humans
Hello.
My name is Kassio D.
How suggested , I would trough this message to let glad .All involved staff , for support and aim on this case .
Yours sincerely .
28 July 2026
Unprompted review
Reply from Bond Turner
Hi Kassio,
Thank you so much for your review, the positive feedback means a lot to us.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Excellent service
Let me say a big thank you to Bond Turner team who have been very helpful with exceptional customer service right from the start to final settlement of my case.During the whole process the senior solicitor Rebecca Wright’s aptitude and understanding of the matter step by step remained excellent.She has been prompt and responsive every step of the legal process and eventually solved my case in the best possible manner.Also Mr.Danial who has been the part of the compliance process was very professional and explained the matter with full clarity .After the successful settlement of my case and great experience I would strongly recommend Bond turner for their services.
1 August 2026
Unprompted review
Reply from Bond Turner
Hi Tanveer,
Thank you so much for taking the time to leave us a review, we really appreciate it.
It was our pleasure to provide you with our team's assistance and it means a lot to hear your experience with our firm was such a positive one. We will be sure to pass on your kind words to Rebecca and Daniel, along with their respective team leaders, who will be thrilled to read your review.
We would like to take this opportunity to thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
They did offer me a great service!!!
They did offer me a great service!!!
Many thanks for your help guys
17 August 2026
Unprompted review
Reply from Bond Turner
Hi Fabiano,
Thank you so much for taking the time to leave us a review, we really appreciate it.
It was our pleasure to provide you with a wonderful service and we will certainly share your kind words with the rest of our team who will be delighted to read you review.
We would like to take the opportunity to thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Great service and always on hand and…
Great service and always on hand and helpful
7 August 2026
Unprompted review
Reply from Bond Turner
Hi Stephen,
Thank you so much for your review, the positive feedback means a lot to us.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Very nice company and very quick solve…
Very nice company and very quick solve the claim
24 June 2026
Unprompted review
Reply from Bond Turner
Hi Jaspreet,
Thank you so much for your review, the positive feedback means a lot to us.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Great service by Bond Turner to help me…
Great service by Bond Turner to help me win my case. Thank you Ian for your help at Court.
14 August 2026
Unprompted review
Reply from Bond Turner
Hi Adrian,
Thank you so much for your review, the positive feedback means a lot to us.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
My experience with Bond Turner was very…
My experience with Bond Turner was very good 😊 all team members are very friendly and supportive. They guide me at every step with every single details and helped me to settled down my claim successfully. With my personal experience I would highly recommend bond turner.
Thank you ☺️
14 August 2026
Unprompted review
Reply from Bond Turner
Hi Manjeet,
Thank you so much for your review, the positive feedback means a lot to us.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Informative , friendly service.
Provided Informative, helpful and reliable service throughout the process.
12 August 2026
Unprompted review
Reply from Bond Turner
Hi Julie,
Thank you so much for your review, the positive feedback means a lot to us.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I am approaching about the great…
I am approaching about the great services that you provided for me and a very good collaboration with me for my case management experience, thank you very much 👏
12 August 2026
Unprompted review
Reply from Bond Turner
Hi Derradji,
Thank you so much for your review, the positive feedback means a lot to us.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Bond Turner Review following bike accident
Bond Turner have been fantastic following my bike accident. They were consistently updating me on the situation following my accident and provided me with outstanding support and adequate compensation.
7 April 2026
Unprompted review
Reply from Bond Turner
Hi,
Thank you so much for your review, the positive feedback means a lot to us.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind feedback with the rest of our team who will be delighted to see your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
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